Associate Director/Director, Commercial Data Management

Jobtailor; Boston (MA); On-site; USD 140,000 - 200,000; Full time

Job summary

Xenon is seeking a data governance leader to shape and operationalize its commercial data ecosystem. You will partner across IT, analytics, and business units to define data ownership, governance, and quality standards while aligning platform initiatives with security and compliance requirements.

The role emphasizes driving data stewardship, KPI/dictionary development, and lifecycle management for core data domains, with target engagement across pre-launch to post-launch phases.

Qualifications

• Experience in data governance, data quality, and master data management.
• Proven ability to translate business needs into data requirements and rules.
• Strong collaboration with IT, analytics, and business stakeholders.

Responsibilities

• Collaborate with internal and external partners on building and operationalizing Xenon's commercial data ecosystem across lifecycle stages.
• Define how commercial data will be governed, documented, validated, accessed, and used.
• Serve as the primary commercial business partner for data service and source partners (e.g., CDW, Data Aggregator, MDM).
• Partner with IT on platform implementation, security, compliance, performance, lineage, and architecture alignment.
• Translate cross-functional priorities into data management requirements, ownership models, and operating processes.
• Establish data dictionaries, metadata, lineage, and business definitions for priority domains.

Skills

Data Governance

Vendor Management

Data Quality

Project Management

Education

Advanced degree preferred

Tools

Commercial Data Platforms

MDM Solutions

CRM Systems

Data Warehousing

Job description

• Collaborate with internal and external partners on developing and operationalizing Xenon’s commercial data ecosystem across pre-launch, launch, and post-launch phases


• Manage and define how commercial data will be governed, documented, validated, accessed, escalated, and used across the organization


• Serve as the primary commercial business partner managing Xenon’s core data service partners (e.g. CDW, Data Aggregator, MDM, etc.) and data source partners, (e.g. Claims, Rx, SP, Payer, etc.) IT Partnership


• Partner closely with IT on commercial data platform implementation, platform enhancements, system dependencies, integration patterns, security, compliance, performance, lineage, and architecture alignment


• Translate cross-functional commercial priorities into clear data management requirements, data ownership models, business rules, decision rights, and operating processes


• Serve as a commercial business owner or key steward for commercial master data management across HCP, HCO, affiliations, addresses, hierarchy, payer, payer bridge, customer master, and related identity domains


• Establish and maintain data dictionaries, critical data elements, metadata, lineage, and business definitions for priority commercial master data domains


• Design and manage a data stewardship process to ensure data quality issues are identified, communicated, prioritized, and resolved through consistent business-facing processes


• Define, monitor, and evolve data quality rules, validation checks, reconciliation processes, completeness expectations, timeliness standards, accuracy thresholds, and issue escalation pathways


• Support development of a governed KPI/metrics catalog into report-ready data assets with accompanying data dictionaries


• Translate KPI and dashboard requirements into upstream data definitions, business rules, transformation logic, and validation expectations, for reporting and dashboard use


• Partner with internal and vendor teams on go-live readiness (e.g. platform implementation, UAT, analytics/dashboards, etc.) and lifecycle management of data assets (e.g. Rx, Claims, CRM, payer, omnichannel engagement data, etc.)


• Define commercial requirements for ingestion, data mapping, transformation, quality control, data dissemination, archival, lineage, and reporting readiness


• Coordinate cross-vendor dependencies to ensure commercial data flows are complete, accurate, timely, and aligned to launch and steady state needs


• Manage or support vendor deliverables including file layouts, data dictionaries, data transfer schedules, issue logs, quality checks, test files, SLA performance, and launch-readiness milestones


• Develop and propose short- and long-term objectives for the function in accordance with overall Company strategies and plans


• Plan and manage budget proposals and approved budgets in accordance with the Company’s strategic and operating plans and Finance policies


• Recruit, lead, direct, develop, coach and evaluate direct reports, if any, in accordance with the Company’s Human Resource policies and practices


• Act in accordance with Company policies, including, for example, the Code of Business Conduct and Ethics and ensure policies are understood and followed by direct reports, if any


• Some international travel may be required


• Other duties as assigned

Requirements

• Minimum undergraduate degree; 8+ years of relevant management experience or combination of degrees and experience


• Advanced degree in business, analytics, data management, information systems, life sciences, public health, or related field preferred


• 5+ years of experience in pharmaceutical, biotech, life sciences, healthcare data operations, data management, data governance, or related roles


• Experience working with most commercial data sources such as Rx, claims, CRM, HCP/HCO, payer, field activity, digital engagement, specialty pharmacy, hub/patient services, distribution, sales/inventory, formulary, or access data


• Experience supporting commercial data warehouse, data aggregation, MDM, data governance, data quality, reporting, or analytics initiatives


• Experience managing data vendors, data aggregators, MDM vendors, commercial data platforms, or analytics implementation partners


• Strong understanding of HCP/HCO and payer master data, affiliation management, data stewardship, business definitions, data dictionaries, metadata, lineage, and data quality management


• Ability to translate business needs into data requirements, business rules, vendor specifications, validation criteria, and operational processes


• Experience partnering with IT, analytics, vendors, Legal, Compliance, Privacy, and business stakeholders.


• Strong project management, vendor management, communication, documentation, and cross-functional leadership skills


• Ability to operate in a lean, fast-paced, pre-launch or launch-stage biotech environment

Core Competencies

Demonstrates expertise in commercial data management, governance, and quality assurance within the pharmaceutical and biotech sectors, with a strong focus on data stewardship and cross-functional collaboration. Proven ability to translate business needs into actionable data requirements and manage vendor relationships effectively.

Highest-signal resume keywords

• Data Governance


• Commercial Data Management


• Vendor Management


• Data Quality Management


• Project Management

ATS Optimization Keywords

Hard Skills

• Data Stewardship


• Data Dictionary Management


• Data Quality Rules Definition


• Data Mapping


• Data Transformation


• KPI Development


• Analytics Implementation


• Data Aggregation


• Master Data Management


• Commercial Data Operations

Soft Skills

• Cross-Functional Leadership


• Communication


• Documentation


• Team Development


• Problem Solving

Industry Keywords

• Pharmaceutical


• Biotech


• Life Sciences


• Healthcare Data Operations


• Compliance


• Privacy


• HCP/HCO


• Payer Data


• Digital Engagement


• Field Activity

Tools & Technologies

• Commercial Data Platforms


• Data Warehousing


• Analytics Tools


• MDM Solutions


• CRM Systems