Associate Director - Digital Solutions Quality Lead

BD (Becton, Dickinson and Company); Franklin Lakes (NJ); On-site; USD 158,000 - 260,000; Full time

Benefits offered by this job

Annual Bonus

Discretionary LTI Bonus

Medical coverage

Health Savings Accounts

Flexible Spending Accounts

Dental coverage

Vision coverage

Life and AD&D insurance

Paid time off

BD 401(k) Plan

Daily Pay

Job summary

BD (Becton, Dickinson and Company) seeks an Associate Director, Digital Solutions Quality Lead to drive the Quality digital, data, and AI strategy within Technology & Global Services. You will shape capability models and an outcome-based roadmap for compliant, scalable solutions across core Quality platforms such as eQMS.

Partner with Quality leadership to prioritize investments, ensure validation and data integrity, and deliver value through AI-enabled, auditable quality processes across global

Qualifications

• Bachelor’s degree or equivalent experience.
• 8+ years leading digital and technology solutions in regulated Quality environments.
• Experience owning digital, data, or platform strategy.
• Strong understanding of Quality systems, Quality compliance expectations, and computerized system controls.
• Experience enabling analytics, automation, or AI in regulated environments.
• Proven ability to influence senior stakeholders without direct authority.
• Highproficiencyin the practical use of AI and automation to drive value outcomes with examples of deployment at scale.

Responsibilities

• Co-create in partnership with the function to the Quality digital, data, and AI strategy aligned to enterprise architecture, data strategy, and TGS priorities.
• Define the future-state capability model and an outcome-based roadmap (value, risk reduction, and compliance impact) with Quality process owners.
• Identify, prioritize, and scale high-value use cases across core Quality processes (e.g., field actions, complaints, nonconformances, CAPA, deviations, change control, audits, supplier quality, training, surveillance).
• Own the end-to-end solution vision across core Quality platforms and digital capabilities (e.g., eQMS; Quality data & analytics) to reinvent quality processes and shorten cycle time to compliant outcomes.
• Partner with the digital team and function to ensure context across the digital ecosystem to fullyleverageand unlock the power of data assets.
• Provide platform and product direction (roadmaps, lifecycle/modernization, integration, data architecture, AI readiness) in partnership with Platform Solutions/Digital Transformation teams.
• Ensure solutions are scalable, interoperable, and audit-ready across product owners, architects, data teams, and vendors.
• Drive adoption of Quality data models, analytics, and insights to improve decision-making and outcomes.
• Champion advanced analytics and responsible AI (predictive, trend detection, decision intelligence) for regulated use cases and proactive insights to prevent compliance issues.
• Ensure AI/automation and digital solutions meet compliance expectations (validation, data integrity, auditability; GxP/21 CFR Part 11).
• Represent Quality priorities in governance (investment, portfolio, and architecture forums) and facilitate prioritization decisions (risk/value/compliance).
• Provide strategic oversight and value realization for initiatives (execution owned by delivery teams), including benefits tracking and continuous improvement.
• Support audits/inspections and continuously improve control/validation approaches to enable agile, data-driven delivery and manage risk in theuse of AI/automation.

Skills

Digital strategy

Stakeholder influence

AI readiness

Quality systems

Education

Bachelor’s degree or equivalent

Experience owning digital strategy

Tools

eQMS

Trackwise

MasterControl

Power BI

Databricks

SAP

Job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Summary:

The Associate Director, Digital Solutions Quality Lead is a senior individual contributor within Technology & Global Services (TGS) accountable for defining and advancing the Quality function’s digital, data, and AI strategy. Partnering closely with Quality leadership and process owners, this role shapes the future-state capability model and an outcome-based roadmap that improves Quality performance, strengthens compliance, and reduces operational risk.

Operating at the intersection of platform leadership, digital product strategy, and data/AI enablement, the role owns the end-to-end solution vision across core Quality platforms (e.g., eQMS) and Quality data and analytics. Success requires influencing cross-functional stakeholders and governance forums to prioritize investment and ensure solutions are scalable, interoperable, and inspection-ready—meeting validation, data integrity, and auditability expectations—while execution is delivered through aligned product, platform, and delivery teams.

Key Responsibilities

• Co-create in partnership with the function to the Quality digital, data, and AI strategy aligned to enterprise architecture, data strategy, and TGS priorities.
• Define the future-state capability model and an outcome-based roadmap (value, risk reduction, and compliance impact) with Quality process owners.
• Identify, prioritize, and scale high-value use cases across core Quality processes (e.g., field actions, complaints, nonconformances, CAPA, deviations, change control, audits, supplier quality, training, surveillance).
• Own the end-to-end solution vision across core Quality platforms and digital capabilities (e.g., eQMS; Quality data & analytics) to reinvent quality processes and shorten cycle time to compliant outcomes.
• Partner with the digital team and function to ensure context across the digital ecosystem to fullyleverageand unlock the power of data assets.
• Provide platform and product direction (roadmaps, lifecycle/modernization, integration, data architecture, AI readiness) in partnership with Platform Solutions/Digital Transformation teams.
• Ensure solutions are scalable, interoperable, and audit-ready across product owners, architects, data teams, and vendors.
• Drive adoption of Quality data models, analytics, and insights to improve decision-making and outcomes.
• Champion advanced analytics and responsible AI (predictive, trend detection, decision intelligence) for regulated use cases and proactive insights to prevent compliance issues.
• Ensure AI/automation and digital solutions meet compliance expectations (validation, data integrity, auditability; GxP/21 CFR Part 11).
• Represent Quality priorities in governance (investment, portfolio, and architecture forums) and facilitate prioritization decisions (risk/value/compliance).
• Provide strategic oversight and value realization for initiatives (execution owned by delivery teams), including benefits tracking and continuous improvement.
• Support audits/inspections and continuously improve control/validation approaches to enable agile, data-driven delivery and manage risk in theuse of AI/automation.

Required Qualifications

• Bachelor’s degree or equivalent experience
• 8+ years leading digital and technology solutions in regulated Quality environments
• Demonstrated experience owning digital, data, or platform strategy (not just delivery)
• Strong understanding of Quality systems, Quality compliance expectations, and computerized system controls
• Experience enabling analytics, automation, or AI in regulated environments
• Proven ability to influence senior stakeholders without direct authority
• Highproficiencyin the practical use of AI and automation to drive value outcomes with examples of deployment at scale

Preferred Qualifications

• Experience with Quality platforms such as Trackwise, MasterControl, and other eQMS solutions, and analytics platforms
• Experience working with enterprise data platforms, integrations, and reporting tools (e.g., SAP, Power BI, Databricks, integration platforms)
• Familiarity with product‑based delivery models, Agile/Hybrid delivery, and platform operating models
• Experience shaping AI governance, validation approaches, and data integrity models
• Global, matrixed operating experience

Pay Transparency Statement:

The following benefits specific to this role:

• Annual Bonus
• Potential Discretionary LTI Bonus

Health and Well-being Benefits

• Medical coverage
• Health Savings Accounts
• Flexible Spending Accounts
• Dental coverage
• Vision coverage
• Hospital Care Insurance
• Critical Illness Insurance
• Accidental Injury Insurance
• Life and AD&D insurance
• Short-term disability coverage
• Long-term disability insurance
• Long-term care with life insurance

Other Well-being Resources

• Anxiety management program
• Wellness incentives
• Sleep improvement program
• Diabetes management program
• Virtual physical therapy
• Emotional/mental health support programs
• Weight management programs
• Gastrointestinal health program
• Substance use management program
• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit

Retirement and Financial Well-being

• BD 401(k) Plan
• BD Deferred Compensation and Restoration Plan
• 529 College Savings Plan
• Financial counseling
• Baxter Credit Union (BCU)
• Daily Pay
• College financial aid and application guidance

Life Balance Programs

• Paid time off (PTO), including all required State leaves
• Educational assistance/tuition reimbursement
• MetLife Legal Plan
• Group auto and home insurance
• Pet insurance
• Commuter benefits
• Discounts on products and services
• Academic Achievement Scholarship
• Service Recognition Awards
• Employer matching donation
• Workplace accommodations

Other Life Balance Programs

• Adoption assistance
• Backup day care and eldercare
• Support for neurodivergent adults, children, and caregivers
• Caregiving assistance for elderly and special needs individuals
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Support for fertility, birthing, postpartum, and age-related hormonal changes

Leave Programs

• Bereavement leaves
• Military leave
• Personal leave
• Family and Medical Leave (FML)
• Jury and Witness Duty Leave

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers .

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift

NA (United States of America)

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You (https://jobs.bd.com/en/your-career-at-BD) ."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

$157,700.00 - $260,400.00 USD Annual

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.