Associate Director, Delivery (Engineering)

DEPT®; New York (NY); On-site; USD 500,000 - 1,000,000; Full time

Job summary

DEPT® is seeking an Associate Directory, Delivery to lead high-value digital projects across web, product, and brand engagements in our NY office. You’ll collaborate with cross-functional teams to turn strategy into high‑quality, on‑time delivery.

You’ll own project scope, timelines, budgets, and risks, while fostering efficient processes, strong client relationships, and knowledge sharing across the department.

Qualifications

• 5-7 years of experience in digital project or program management.
• Experience managing single projects with budgets of $1M+ end-to-end.
• Deep understanding of UX/UI workflows, design systems, and digital build processes.
• Familiarity with agile, waterfall, and hybrid approaches (e.g., Scrumfall).
• Proficient in Smartsheet, Jira, Confluence, and G Suite - and able to adopt new tools.
• Strong financial awareness and budgeting experience.
• Excellent time management and cross-functional communication skills.

Responsibilities

• Project Leadership & Management: Manage mid-sized to large-scale digital projects—websites, platforms, content, ecommerce, CMS, and campaigns.
• Define project scope, deliverables, timelines, and resourcing with cross-functional teams.
• Drive end-to-end execution from kick-off to delivery within budget and brief.
• Identify risks, resolve blockers, and elevate challenges with solution-oriented thinking.
• Monitor financials including estimates, actuals, ETC, and EAC.
• Identify opportunities to streamline workflows and improve efficiency.
• Collaborate to evolve delivery templates and standards.
• Serve as client liaison, communicating clearly and maintaining momentum.
• Document decisions and next steps; build cross-department relationships.
• Contribute to internal discussions on delivery improvement and knowledge sharing.

Skills

Project management

Stakeholder management

UX/UI knowledge

Agile methods

Budget management

Communication

G Suite

Jira

Confluence

Tools

Smartsheet

Jira

Confluence

G Suite

Job description

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

The Associate Directory, Delivery is a critical contributor within the DEPT® Delivery team - responsible for managing the successful execution of high-value digital experiences and projects across web, product, and brand engagements. You’ll work cross-functionally to bring ideas to life, turning strategic direction into high-quality, on-time delivery.

This role requires a strong sense of ownership, comfort with complexity, and the ability to manage multiple stakeholders across timelines, disciplines, and workflows. You will act as a central liaison between internal teams and clients, advocating for both process efficiency and creative excellence.

You are fluent in the tools, methods, and mindsets of digital production - and energized by building great work through strong collaboration, structured planning, and proactive problem-solving.

WHAT YOU’LL DO:

This role requires a proven track record of best-in-class delivery, and you'll be expected to manage a variety of tasks and projects, including:

• Project Leadership & Management:
  • Manage mid-sized to large-scale digital projects with budgets typically ranging from $500K to $1M+, across websites, digital platforms, content, ecommerce , CMS, and campaign initiatives.
  • Define project scope, deliverables, timelines, and resourcing plans in collaboration with cross-functional teams.
  • Drive end-to-end execution, from kick-off to delivery, ensuring work is delivered on time, on brief, and within budget.
  • Identify risks, resolve blockers, and elevate challenges early with solution-oriented thinking.
  • Monitor and manage project financials including estimates, actuals, ETC (Estimate to Complete), and EAC (Estimate at Completion).
  • Anticipate risks and blockers; proactively resolve issues or elevate as needed.
• Process Improvement & Team Collaboration:
  • Identify opportunities to streamline project workflows and reduce operational friction.
  • Collaborate with internal teams to evolve delivery processes, templates, and ways of working.
  • Support the integration of new tools or practices that improve efficiency and cross-discipline collaboration.
  • Champion consistency in documentation, QA, and project standards.
• Client & Stakeholder Relations:
  • Serve as a key client point of contact on day-to-day delivery needs - communicating clearly, managing expectations, and keeping momentum.
  • Prepare agendas, run project meetings, and ensure alignment across stakeholders.
  • Document decisions, action items, and next steps with clarity and follow-through.
  • Build strong working relationships across departments to keep work flowing smoothly and transparently.
• Peer Support & Knowledge Sharing:
  • Contribute to internal discussions around delivery improvement, workflow evolution, and team enablement.
  • Maintain a strong sense of accountability and “managing across” with peers and adjacent roles.

WHAT YOU BRING:

Experience & Skills

• 5-7 years of experience in digital project or program management, with ownership over large engagements or multi-track workstreams.
• Experience managing single projects with budgets of $1M+ from end to end.
• Deep understanding of UX/UI workflows, design systems, and digital build processes.
• Familiarity with agile, waterfall, and hybrid approaches (e.g., Scrumfall).
• Proficient in Smartsheet, Jira, Confluence, and G Suite - and comfortable adopting new tools as needed.
• Strong financial awareness and experience managing estimates, tracking budgets, and reporting on profitability.
• Excellent time management and communication skills in cross-functional environments.

Key Traits

• • Execution-Driven You’re focused on getting the work done right, on time, and with precision.
  • Process-Minded You love structure and understand how process unlocks great creative.
  • Collaborative You’re a great communicator who builds trust across disciplines.
  • Detail-Oriented