Associate Director, Daniels Student Success Center Advising Operations and Academic Planning

University of Denver; Denver (CO); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan

Paid time off

Tuition benefit

ECO pass

Job summary

The University of Denver’s Daniels College of Business invites applications for the Associate Director, Daniels Student Success Center Advising Operations and Academic Planning. This senior role leads the operational infrastructure supporting student progression, academic planning, course management, and degree completion across undergraduate and graduate programs.

You will partner with academic departments, the Registrar, and graduate education offices; supervise the Scheduling Manager and MOS

Qualifications

• Bachelor's degree required; graduate degree preferred.
• Experience in academic operations, registrar functions, scheduling, or program administration.
• Experience building and managing databases.
• Proven analytical, organizational, and process management skills.
• Experience with Excel, Airtable, Banner, Slate or similar systems preferred.

Responsibilities

• Lead academic planning, enrollment, and course management efforts.
• Audit degree progress and coordinate graduation processes.
• Generate reports to support advising, retention, and operations.
• Oversee dual degree programs and quarterly ceremonies.
• Supervise scheduling and MOS coordination; manage non-degree course requests.

Skills

Analytical skills

Organizational skills

Process management

Database management

Education

Bachelor's degree

Master's degree preferred

Program management certification preferred

Tools

Excel

Airtable

Banner

Slate

Job description

The University of Denver, a private research-intensive institution founded in 1864, serves more than 5,200 undergraduate and 6,200 graduate students on a campus about seven miles from downtown Denver. The Daniels College of Business (DCB) is ranked among the top business schools nationally and is the only Colorado business school recognized by BusinessWeek, the Financial Times, U.S. News & World Report, and Forbes.

Position Summary

The Associate Director, Daniels Student Success Center Advising Operations and Academic Planning leads the operational infrastructure supporting student progression, academic planning, course management, and degree completion across undergraduate and graduate populations, including enrollment trend analysis, course demand tracking, student records processes, degree audit functions, scheduling coordination, and data reporting. The Associate Director serves as a key operational partner to academic departments, faculty, the Registrar's Office, Office of Graduate Education, and Alumni Engagement, and maintains a minimal academic advising caseload to stay aligned with the student experience. The role supervises the Student Success Center Scheduling Manager and the Microsoft Office Suite Program Coordinator.

Essential Functions

Academic Planning, Enrollment, and Course Management:

• Track course enrollment demand to ensure Daniels offers the appropriate number of business core sections each quarter
• Partner with the Senior Director of Advising and Engagement, Scheduling Manager, faculty, and departments to ensure accurate quarterly schedules
• Supervise the Microsoft Office Suite Coordinator on business core curriculum delivery
• Assist with degree and curriculum changes, including updates, approvals, and Bulletin submissions

Student Records, Degree Audit, and Graduation Processes:

• Audit student degree progress and degree completion requirements
• Conduct preliminary graduation reviews and certify degrees for EMBA and graduate populations
• Ensure courses are correctly applied in degree audits for financial aid, VA benefits, and graduation clearance
• Update student records in Banner including graduation applications, concentrations, and cohort codes

Reporting, Data Analysis, and Student Progression:

• Generate, analyze, and distribute key reports supporting advising, retention, and academic operations
• Collect and analyze year-over-year retention data to support targeted outreach
• Generate quarterly Academic Deficiency reports and share with advisors for outreach
• Maintain and develop databases using tools such as Excel and Airtable

Dual Degree Oversight:

• Oversee and monitor student progress through dual degree and dual undergraduate-graduate degree programs
• Manage approvals, updates, and related curriculum or Bulletin changes for dual degree programs

Quarterly Graduation and Academic Hood / Beta Gamma Sigma Ceremonies:

• Generate and verify student lists with departments for Quarterly Academic Hood and Beta Gamma Sigma
• Determine qualified students each quarter based on GPA eligibility and submit to the Beta Gamma Sigma Chapter portal

Operations, Systems, and Supervision:

• Lead advising-related systems, administrative workflows, and student/course management processes
• Supervise the Student Success Center Scheduling Manager and the MOS Coordinator
• Manage review and approval of non-degree student course requests through Slate

Required Qualifications

• Bachelor's degree
• Experience in academic operations, registrar functions, scheduling, advising systems, student records, or program administration
• Experience managing and building databases
• Strong analytical, organizational, and process management skills
• Experience using Excel, Airtable, Banner, Slate, or similar student information/database systems preferred
• Program management certification preferred
• Master's degree preferred in Higher Education, Business, or a related field

Work Schedule and Compensation

• Monday-Friday, 8:00am-4:30pm; evenings and weekends as needed; eligible for partial remote work under the University's flexible work policy
• Salary grade 10; salary range $68,000-$75,000
• Benefits include medical, dental, retirement, paid time off, tuition benefit, and ECO pass
• Application deadline: 4:00pm MST, September 11, 2026; resume and cover letter required
• Offer of employment contingent on satisfactory criminal history and National Sex Offender Registry background check