Associate Director, Corporate Strategy- Enterprise AI Transformation

Wolters Kluwer N.V.; New York (NY); On-site; USD 160,000 - 286,000; Full time

Benefits offered by this job

Medical plans

Dental plans

401(k)

Paid Parental Leave

Job summary

Wolters Kluwer is seeking an Associate Director of the AI Transformation Office to accelerate responsible AI adoption across the organization. You will work with functions and leaders to translate ambiguous questions into rigorous, data-driven analyses that quantify value, define KPIs, and guide investment and scaling decisions.

This hands-on role blends strategy with deep analytics. The ideal candidate has a strong quantitative orientation, experience building value-based business cases, and

Qualifications

• Bachelor's degree in business, economics, finance, engineering, analytics, or related quantitative discipline.
• 5+ years in strategy consulting, corporate strategy, strategic finance, transformation, or similar.
• Experience developing analytical models, defining KPIs, and translating improvements into financial impact.

Responsibilities

• Identify high-value AI opportunities and diagnose bottlenecks across functions.
• Develop driver-based models translating operations into financial impact.
• Define KPIs, baselines, and measurement plans for pilots and scaled deployments.
• Lead analytical workstreams end-to-end from problem definition to recommendations.

Skills

Structured problem-solving

Quantitative analytics

Business judgment

Rapid hypothesis testing

Communication

Stakeholder management

Education

Bachelor's degree in business/analytics/engineering

Tools

BI tools

SQL

Job description

The AI TO

The AI TO is responsible for accelerating and scaling responsible AI adoption across Wolters Kluwer by helping functions identify high-value opportunities, reinvent workflows, coordinate enabling resources, govern risk, and deliver measurable business impact. Functions and business owners remain accountable for execution, adoption, and outcomes; the AI TO provides the rigor, expertise, visibility, and support required to accelerate progress. The Associate Director role will work closely with functional leaders, business owners, Finance, Data, Technology, HR, and other stakeholders to determine where AI can materially improve business performance and to build the fact base required to make investment and scaling decisions. The successful candidate will translate ambiguous questions such as “Could AI fundamentally improve this workflow?” into rigorous, evidence-based answers. This will require understanding how work is performed today, identifying the operational and financial drivers of performance, establishing credible baselines, defining the right KPIs, quantifying value at stake, pressure‑testing assumptions, and measuring whether expected value is ultimately realized. This is a hands‑on strategy and analytics role. The ideal candidate combines the structured problem solving and business judgment of a strategy consultant with a strong quantitative orientation and a willingness to dig deeply into data, processes, assumptions, and economics.

Primary Accountabilities

Identify and diagnose high-value opportunities Partner with functional leaders, process owners, and frontline subject‑matter experts to understand how work is performed today and where AI‑enabled workflow redesign could materially improve business outcomes. Conduct business and process diagnostics to identify bottlenecks, sources of cost, delays, capacity constraints, quality issues, risk, or lost revenue. Help distinguish incremental productivity opportunities from more transformational opportunities to redesign end‑to‑end workflows around human judgment, AI agents, data, and automation. Assess the scale and materiality of opportunities and identify the key value drivers that determine whether an initiative merits investment. Define KPIs and establish credible baselines Translate broad transformation ambitions into a small number of meaningful business and operational KPIs. Determine how relevant measures are calculated today, where the underlying data resides, who owns it, and what constitutes a credible baseline. Gather, reconcile, and analyze information across multiple sources to establish current performance, including volumes, cycle times, throughput, productivity, quality, conversion, capacity, costs, customer outcomes, and other relevant measures. Identify data gaps, limitations, and assumptions and develop pragmatic approaches for measuring performance where perfect data is not available. Ensure initiatives have measurable success criteria before investment and implementation decisions are made. Quantify value at stake Build transparent, driver‑based models that translate changes in operational performance into financial and strategic outcomes. Quantify potential value from revenue growth, productivity, capacity creation, cost reduction, quality improvement, risk reduction, customer impact, or employee experience as appropriate. Develop Year1 and longer‑term value estimates, expected operating costs, required investment, and net business impact. Clearly distinguish between cash savings, capacity released, cost avoidance, revenue improvement, and other forms of value. Document the critical assumptions behind each value case and identify the sensitivities that have the greatest effect on expected outcomes. Develop and challenge business cases Develop rigorous, directional business cases for priority AI opportunities, considering value, feasibility, investment, risk, readiness, adoption, and implementation complexity. Pressure‑test assumptions and challenge sponsors and business owners constructively where supporting evidence is weak. Identify the critical conditions that must be true for an initiative to deliver its expected value. Compare opportunities consistently to help leadership prioritize limited investment and execution capacity. Support build / buy / partner analysis where relevant, incorporating expected economics, differentiation, operating costs, and dependencies. Design value measurement and evaluate results Define measurement approaches for pilots and scaled deployments, including baseline, target, leading indicators, operational KPIs, business outcomes, and measurement cadence. Establish the analytical bridge between AI adoption, workflow change, operational performance, and financial impact. Compare realized results with expected performance and diagnose the causes of variance. Determine whether evidence supports scaling, modifying, pausing, or stopping an initiative. Partner with Finance and business owners to ensure realized value is credible, traceable, and understood consistently. Build the enterprise AI value view Aggregate opportunity‑level analyses into a transparent enterprise view of expected and realized AI value. Identify the largest emerging value pools, material assumptions, risks, dependencies, and gaps across the AI portfolio. Provide leadership with fact‑based perspectives on where the enterprise is creating value, where performance is falling short, and where additional intervention or investment is required. Help maintain clear accountability for business outcomes and KPI movement across priority initiatives. Generate executive insight and recommendations Lead analyses across multiple sources of quantitative and qualitative information; identify meaningful patterns, test hypotheses, surface limitations, and translate findings into practical recommendations. Develop concise, executive‑ready decision materials for the AI TO, functional leadership, Executive Leadership Team, and other senior stakeholders. Communicate complex analyses simply, clearly articulating the answer, supporting evidence, implications, and recommended actions. Independently lead analytical workstreams from problem definition through recommendation. Build repeatable approaches and institutional capability Develop practical frameworks, templates, benchmarks, and analytical tools that allow AI opportunities to be evaluated consistently across functions. Capture learnings from initiatives and continuously improve the AI TO’s value‑realization methodology and operating routines. Monitor emerging approaches to AI economics, measurement, workflow transformation, and value realization and selectively incorporate relevant practices into the AI TO playbook.

Skills and Competencies

Exceptional structured problem‑solving skills and ability to turn ambiguous business questions into clear hypotheses, analyses, and recommendations. Strong quantitative and analytical orientation, including demonstrated ability to build driver‑based business and financial models from imperfect or incomplete information. Strong business judgment and ability to identify the few metrics and value drivers that matter most. Ability to quickly understand unfamiliar business processes, operating models, and economics. Intellectual curiosity and willingness to dig deeply into source data, process details, assumptions, and calculations. Strong understanding of the relationship between operational performance and financial outcomes. Ability to synthesize quantitative and qualitative information into clear implications and recommendations. Excellent written and verbal communication skills, including the ability to create concise, executive‑ready materials. Strong interpersonal skills and ability to build credibility with senior leaders, functional stakeholders, Finance, technical teams, and frontline subject‑matter experts. Confidence constructively challenging assumptions while maintaining productive stakeholder relationships. Strong ownership mindset and ability to independently lead complex analytical workstreams. Experience using generative AI tools to accelerate research, analysis, synthesis, and problem solving preferred. Familiarity with BI tools, SQL, or other analytical tools is helpful but not required.

Qualifications

Bachelor's degree in business, economics, finance, engineering, analytics, or a related quantitative discipline; advanced degree preferred but not required. 5+ years of experience in strategy consulting, corporate strategy, strategic finance, transformation, performance improvement, or a similarly rigorous analytical environment. Strong preference for candidates with experience at a leading strategy or management consulting firm, particularly in business diagnostics, commercial due diligence, corporate finance, performance improvement, or transformation. Demonstrated experience developing analytical models, defining KPIs, establishing performance baselines, assessing business opportunities, and translating operational improvements into financial impact. Experience synthesizing complex information from multiple sources and developing senior‑management recommendations. Ability to rapidly develop a working understanding of unfamiliar functions, industries, and business processes. Experience in B2B technology, software, information services, or professional services preferred. Prior experience with AI transformation or emerging technology is helpful, but deep technical AI expertise is not required.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person interviews in our hiring process. Please note that use of AI‑generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation

Compensation: $160,100.00 - $286,000.00 USD. This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life. A comprehensive benefits package includes:

• Medical plans
• Dental plans
• Vision plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI‑powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI‑powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert‑validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI‑powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud‑based, AI‑powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high‑stakes environments where accuracy and trust are essential. With a nearly 190‑year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that our health, safety, and well‑being are important to us. Our well‑being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well‑being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well‑being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.