Associate Director, Consulting

JLL; New York (NY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

JLL seeks an Associate Director, Consulting – Transformation to lead enterprise real estate transformation initiatives spanning portfolio strategy, workplace experience, and facilities organizational design.

The role supports project teams, delivers client-ready analyses, and helps translate strategic recommendations into actionable execution plans while leveraging AI-enabled tools for insights.

Qualifications

• Bachelor's degree in Consulting, Real Estate, Business Strategy, or Organizational Transformation.
• 6–10 years of experience in real estate or real estate consulting with transformation focus.

Responsibilities

• Support enterprise real estate, facilities, and workplace transformation engagements.
• Present consulting deliverables to client executives.
• Lead large-scale transformation programs across portfolio optimization, workplace modernization, and service model redesign.
• Translate recommendations into actionable plans across people, process, technology, and real estate.
• Analyze data from surveys and interviews to inform recommendations.
• Deliver day-to-day project requirements on time and with quality.
• Assist business development through proposals and thought leadership.

Skills

Data analysis

Presentation skills

Client communication

Learning agility

Ambiguity management

Education

Bachelor's degree in Consulting, Real Estate, Business Strategy, or Organizational Transformation

Tools

Microsoft Excel

Microsoft Word

PowerPoint

AI-enabled tools

Job description

Associate Director, Consulting – Transformation

Location: NY, Boston, Philadelphia, Washington DC, Charlotte, Atlanta | Hybrid

About JLL

JLL (NYSE: JLL) is a leading professional services firm driven by our purpose to shape the future of real estate for a better world. We deliver innovative solutions that help our clients, people, and communities thrive through a more humancentric, resilient, and responsible approach to work environments.

Position Overview

We’re in a transformative period for commercial real estate. The rise of hybrid work, advances in workplace technology, evolving cost pressures, and changing employee expectations are creating new opportunities for organizations to rethink how real estate functions enable business performance.

We are seeking an experienced Associate Director with 6-10 years of experience in real estate consulting to support transformation engagements within JLL’s Consulting practice.

The Associate Director will support a consulting project team in delivering real estate transformation projects spanning capabilities inclusive of portfolio strategy, workplace experience, workplace strategy, and real estate and facilities organizational design. This role will help create deliverables to define real estate transformation solutions for clients, support project leadership in client presentations, organize and manage day-to-day consulting teams and deliverables, and bring insights and experience into solutions.

This is an opportunity to shape and deliver high-impact real estate transformation projects for leading real estate and facilities organizations navigating complex real estate, workplace, and facilities challenges at enterprise scale. The ideal candidate brings strong deliverable execution skills, consulting rigor, data analytics experience, and a background in real estate with the ability to translate qualitative and quantitative recommendations into actionable recommendations for clients.

Given the pace of change in our industry and the growing role of AI in how we deliver consulting work, we are looking for a self-starter with strong learning agility who can be placed into an ambiguous, undefined problem and quickly figure out how to move it forward.

If you are passionate about real estate transformation and excited by the opportunity to help organizations modernize how they operate, support their workforce, and realize greater value from their real estate and workplace investments, we would love to hear from you.

Key Responsibilities

• Support complex consulting engagements focused on enterprise real estate, facilities, and workplace transformation, leveraging JLL Consulting’s delivery models, strategic frameworks, and implementation methodologies
• Support presenting consulting deliverables to client executives
• Be part of a consulting project team driving large-scale transformation programs across areas such as portfolio optimization, workplace modernization, mergers & acquisitions / divestures, real estate and facilities service model redesign for insourced/outsourced structures, and facilities and real estate organizational design
• Translate strategic recommendations into practical execution plans, ensuring transformation initiatives are structured, governable, and actionable across people, process, technology, and real estate dimensions
• Conduct data analysis via insights captured from surveys and interviews to create a synthesis of results to inform recommendations
• Deliver day-to-day project requirements under the supervision of the consulting project leadership team on-time and with a high level of quality
• Contribute to business development through client pursuits, proposal development, thought leadership, and executive presentations as time allows
• Serve as a primary day-to-day point of contact for clients on tactical project matters, building trusted working relationships within the client organization
• Collaborate effectively across project teams, fostering strong teaming and, where relevant, providing guidance to junior consulting staff

Qualifications

• Bachelor's degree in Consulting, Real Estate, Business Strategy, Organizational Transformation, or related field
• 6-10 years of experience in real estate or real estate consulting with significant focus on transformation strategy, program leadership, and large-scale execution within the facilities and real estate space

Attributes

• Proven experience supporting clients on complex real estate and facilities transformation initiatives, ideally within commercial real estate
• Depth in analyzing data to inform insights and recommendations
• Ability to produce & deliver presentations that help tell a story to senior client leadership
• Ability to manage to tight timelines and deadlines with the ability to pivot workload to client demands
• Strong communication skills to help manage client deliverables both upwards and downwards in project teams
• Proficiency with AI-enabled tools and digital technologies, with the ability to apply them to analysis, solution development, transformation planning, and client delivery
• Advanced proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint
• Self-starter with strong learning agility; comfortable operating with ambiguity and able to quickly structure unfamiliar problems and drive engagements forward with minimal direction