Associate Director, Commercialization Data Business Product Owner

Bristol Myers Squibb; Princeton (NJ); Hybrid; USD 168,000 - 203,000; Full time

Benefits offered by this job

Flexible Time Off

11 paid company holidays

Comprehensive benefits

Job summary

Bristol Myers Squibb seeks an Associate Director, Commercialization Data Business Product Owner to manage customer preferences, consent, and third-party data usage across the commercial ecosystem.

The role partners with Marketing, Brand, Sales, Market Access, Legal, Privacy, and Compliance to translate business needs into data governance requirements, technical specs, and operational workflows—emphasizing privacy, consent, and contractual obligations across HCP, patient, digital, omnichannel,

Qualifications

• Bachelor's degree in Information Systems, Data, Life Sciences, Business, or related field; advanced degree preferred.
• At least 5 years of experience in consent management, data products, data governance, analytics enablement, or commercial data within pharmaceutical or life sciences organizations.
• Familiarity with consent management platforms, customer data platforms, data catalogs, digital engagement platforms, or related commercial data systems.
• Experience with data governance principles, data catalog platforms, and metadata management.
• Demonstrated ability to lead delivery and execution through strong stakeholder engagement and cross-functional collaboration (Commercial, Analytics, IT, Legal, Privacy, Compliance, vendors).

Responsibilities

• Partner with Marketing and other commercial functions to translate business needs into data governance and reporting requirements.
• Support commercial data mapping and inventory activities across customer, engagement, digital, patient support, and third-party data sources.
• Ensure commercial data classifications, consent indicators, approved uses, and restrictions are reflected in relevant data catalogs, documentation, and business processes, in collaboration with Privacy and Compliance to confirm alignment with applicable privacy and contractual requirements.
• Engage Brand, Sales, Medical, Market Access stakeholders to capture requirements and translate business workflows into user stories, acceptance criteria, and technical specifications.
• Translate customer preference and contractual data requirements into workflows, controls, and operational processes for system implementation and commercial operations.
• Support the operational pull-through of applicable privacy and consent requirements across HCP, patient, digital, omnichannel, and third-party commercial data activities.
• Engage with Privacy and Compliance on new data use cases or initiatives, so consent and legal-basis considerations can help inform the approach.
• Track compliance metrics, identify gaps, and contribute to data quality rules, lineage documentation, and issue management workflows in alignment with BMS policies.
• Monitor data quality dashboards; elevate completeness, latency, and accuracy issues to appropriate teams.
• Track operational KPIs (e.g., refresh SLAs, uptime) and support incident triage, root-cause analysis, and resolution.
• Support commercial vendor and third-party data assessments related to customer preferences, data use, and contractual requirements.
• Coordinate with Legal, Procurement, IT/BI&T, and business owners to ensure vendor data practices align with BMS requirements.
• Help maintain visibility into third-party commercial data usage, restrictions, and obligations.

Skills

Consent management

Data governance

Stakeholder engagement

Cross-functional collaboration

Education

Bachelor's degree

Advanced degree preferred

Job description

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Summary

The Associate Director, Commercialization Data Business Product Owner, supports the management of customer (HCP and patient) preferences, consent, and third-party data usage across the organization's commercial ecosystem.

The role partners closely with Marketing, Brand, Sales, Market Access, Legal, Privacy, and Compliance stakeholders to translate business and engagement needs into data governance requirements, technical specifications, and operational workflows — with a particular focus on how privacy, consent, and contractual data obligations are captured, documented, and enforced across HCP, patient, digital, omnichannel, and third-party data activities.

Success in this role requires strong cross‑functional collaboration skills and working knowledge of data privacy and consent principles as applied to commercial pharma data, and hands‑on experience with data governance frameworks, metadata/cataloging practices, and data quality operations — ideally within a pharmaceutical or life sciences commercial environment.

Responsibilities

Customer Data Preferences and Governance

• Partner with Marketing and other commercial functions to understand HCP and patient engagement initiatives and translate business needs into data governance and reporting requirements.
• Support commercial data mapping and inventory activities across customer, engagement, digital, patient support, and third-party data sources.
• Ensure commercial data classifications, consent indicators, approved uses, and restrictions are reflected in relevant data catalogs, documentation, and business processes, in collaboration with Privacy and Compliance to confirm alignment with applicable privacy and contractual requirements.

Stakeholder Engagement

• Engage Brand, Sales, Medical, Market Access stakeholders to capture requirements and translate business workflows into user stories, acceptance criteria, and technical specifications.
• Facilitate regular stakeholder touchpoints and collaborate with domain owners to validate data definitions, glossary terms, and domain boundaries.

Customer Data Preference & Consent Enablement

• Translate customer preference and contractual data requirements into workflows, controls, and operational processes for system implementation and commercial operations.
• Support the operational pull‑through of applicable privacy and consent requirements across HCP, patient, digital, omnichannel, and third‑party commercial data activities.
• Engage with Privacy and Compliance on new data use cases or initiatives, so consent and legal‑basis considerations can help inform the approach.

Data Governance

• Support implementation and enforcement of data governance frameworks, ownership structures, and stewardship roles across commercial data domains.
• Track compliance metrics, identify gaps, and contribute to data quality rules, lineage documentation, and issue management workflows in alignment with BMS policies.

Data Quality & Operational Excellence

• Monitor data quality dashboards; elevate completeness, latency, and accuracy issues to appropriate teams.
• Track operational KPIs (e.g., refresh SLAs, uptime) and support incident triage, root‑cause analysis, and resolution.

Adoption, Vendor & Budget Support

• Support commercial vendor and third‑party data assessments related to customer preferences, data use, and contractual requirements.
• Coordinate with Legal, Procurement, IT/BI&T, and business owners to ensure vendor data practices align with BMS requirements.
• Help maintain visibility into third‑party commercial data usage, restrictions, and obligations.

Qualifications

• Bachelor's degree in Information Systems, Data, Life Sciences, Business, or related field; advanced degree preferred.
• Minimum 5 years of experience in consent management, data products, data governance, analytics enablement, or commercial data within pharmaceutical or life sciences organizations.
• Familiarity with consent management platforms, customer data platforms, data catalogs, digital engagement platforms, or related commercial data systems.
• Experience with data governance principles, data catalog platforms, and metadata management.
• Demonstrated ability to lead delivery and execution through strong stakeholder engagement and cross‑functional collaboration (Commercial, Analytics, IT, Legal, Privacy, Compliance, vendors).

Key competencies desired

• Working knowledge of privacy, consent, and data protection requirements as they apply to commercial, marketing, digital, HCP, patient, and third‑party data activities.
• Strong understanding of operational data governance, including ownership, definitions, classification, approved usage, and privacy/retention controls.
• Experience implementing and monitoring data quality controls and coordinating issue resolution across data pipelines and vendors.
• Familiarity with metadata and data cataloging to support discoverability, certification, and governed self‑service access.
• Exposure to third‑party commercial data and operationalization of licensing, redistribution, and retention constraints.

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Compensation Overview

Princeton - NJ - US: $167,540 - $203,013

The starting pay range(s) listed above is for full‑time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non‑exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time‑off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.

U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People With Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [e-mail]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at [e-mail] the Job Title and Requisition number. Do not send application‑related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1606169 : Associate Director, Commercialization Data Business Product Owner