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Bristol Myers Squibb seeks an Associate Director, Commercialization Data Business Product Owner to govern customer preferences, consent, and third‑party data usage across the commercial ecosystem. You will translate needs into governance requirements, working with Privacy and Compliance to ensure alignment with contractual obligations.
You will engage Marketing, Brand, Sales, Market Access, Legal, and IT to define data definitions, workflows, and technical specifications, while guiding data
At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.
The Associate Director, Commercialization Data Business Product Owner, supports the management of customer (HCP and patient) preferences, consent, and third‑party data usage across the organization's commercial ecosystem.
The role partners closely with Marketing, Brand, Sales, Market Access, Legal, Privacy, and Compliance stakeholders to translate business and engagement needs into data governance requirements, technical specifications, and operational workflows — with a particular focus on how privacy, consent, and contractual data obligations are captured, documented, and enforced across HCP, patient, digital, omnichannel, and third‑party data activities.
Success in this role requires strong cross-functional collaboration skills and working knowledge of data privacy and consent principles as applied to commercial pharma data, and hands‑on experience with data governance frameworks, metadata/cataloging practices, and data quality operations — ideally within a pharmaceutical or life sciences commercial environment.
Partner with Marketing and other commercial functions to understand HCP and patient engagement initiatives and translate business needs into data governance and reporting requirements.
Support commercial data mapping and inventory activities across customer, engagement, digital, patient support, and third‑party data sources.
Ensure commercial data classifications, consent indicators, approved uses, and restrictions are reflected in relevant data catalogs, documentation, and business processes, in collaboration with Privacy and Compliance to confirm alignment with applicable privacy and contractual requirements.
Engage Brand, Sales, Medical, Market Access stakeholders to capture requirements and translate business workflows into user stories, acceptance criteria, and technical specifications.
Facilitate regular stakeholder touchpoints and collaborate with domain owners to validate data definitions, glossary terms, and domain boundaries.
Translate customer preference and contractual data requirements into workflows, controls, and operational processes for system implementation and commercial operations.
Support the operational pull‑through of applicable privacy and consent requirements across HCP, patient, digital, omnichannel, and third‑party commercial data activities.
Engage with Privacy and Compliance on new data use cases or initiatives, so consent and legal‑basis considerations can help inform the approach.
Support implementation and enforcement of data governance frameworks, ownership structures, and stewardship roles across commercial data domains.
Track compliance metrics, identify gaps, and contribute to data quality rules, lineage documentation, and issue management workflows in alignment with BMS policies.
Monitor data quality dashboards; escalation completeness, latency, and accuracy issues to appropriate teams.
Track operational KPIs (e.g., refresh SLAs, uptime) and support incident triage, root‑cause analysis, and resolution.
Support commercial vendor and third‑party data assessments related to customer preferences, data use, and contractual requirements.
Coordinate with Legal, Procurement, IT/BI&T, and business owners to ensure vendor data practices align with BMS requirements.
Help maintain visibility into third‑party commercial data usage, restrictions, and obligations.
Bachelor's degree in Information Systems, Data, Life Sciences, Business, or related field; advanced degree preferred.
Minimum 5 years of experience in consent management, data products, data governance, analytics enablement, or commercial data within pharmaceutical or life sciences organizations.
Familiarity with consent management platforms, customer data platforms, data catalogs, digital engagement platforms, or related commercial data systems.
Experience with data governance principles, data catalog platforms, and metadata management.
Demonstrated ability to lead delivery and execution through strong stakeholder engagement and cross‑functional collaboration (Commercial, Analytics, IT, Legal, Privacy, Compliance, vendors).
Working knowledge of privacy, consent, and data protection requirements as they apply to commercial, marketing, digital, HCP, patient, and third‑party data activities.
Strong understanding of operational data governance, including ownership, definitions, classification, approved usage, and privacy/retention controls.
Experience implementing and monitoring data quality controls and coordinating issue resolution across data pipelines and vendors.
Familiarity with metadata and data cataloging to support discoverability, certification, and governed self‑service access.
Exposure to third‑party commercial data and operationalization of licensing, redistribution, and retention constraints.
Princeton - NJ - US: $167,540 - $203,013
The starting pay range(s) listed above is for full‑time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully–carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.
Where you work matters–because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
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R1606169 : Associate Director, Commercialization Data Business Product Owner