Commercial Readiness L&D Lead

S&P Global; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking an Associate Director for Commercial Readiness to enhance the capabilities of revenue teams. This role involves driving strategic initiatives through innovative learning solutions and targeted enablement programs. The ideal candidate will possess a strong background in instructional design, digital learning, and sales methodologies. You will collaborate with sales leaders to identify performance gaps and design effective training programs. Join a diverse and forward-thinking team committed to empowering individuals and fostering a culture of continuous improvement in a competitive marketplace.

Qualifications

• 5+ years of experience in instructional design with a focus on digital learning.
• Strong project management skills and ability to work under pressure.
• Experience with learning analytics and performance insights.

Responsibilities

• Drive collaboration across teams for high-quality training delivery.
• Design tailored training programs to address performance gaps.
• Support the growth of the Early Careers program for recent graduates.

Skills

Instructional Design

Digital Learning

Sales Methodologies

Project Management

Analytical Skills

Communication Skills

Problem-Solving Skills

Customer Success

Education

Bachelor's degree in Instructional Design

Bachelor's degree in Education

Bachelor's degree in Communications

Tools

Learning Management Systems (LMS)

Articulate Storyline

Adobe Captivate

Camtasia

WellSaid

Job description

About the Role:

Grade Level (for internal use):

12

Associate Director, Commercial Readiness

The Team:

The MI Education function is a vital part of the Revenue Enablement organization at S&P Global, dedicated to enhancing the capabilities of our global revenue teams. As part of the leadership team, this role will drive strategic initiatives to empower our teams through innovative learning solutions and targeted enablement programs. We value diversity, collaboration, and a forward-thinking approach to ensure our teams are equipped to excel in a competitive marketplace.

Responsibilities & Impact:

• Drive cross-functional collaboration across teams and regions to ensure consistent and high-quality training delivery
• Collaborate with sales leaders to identify performance gaps and design tailored training programs to address these gaps and boost sales performance
• Guide and support the development of the Commercial Readiness Index by providing insights and creating appropriate action plans to enhance effectiveness of the Revenue team
• Utilize analytics and enablement strategies to provide insightful performance data and drive continuous improvement
• Embrace and implement technology-forward solutions to modernize and innovate training methodologies
• Apply sales methodology experience to enhance training content and ensure alignment with organizational sales strategies
• Create and manage enablement programs tailored for a diverse global revenue team, ensuring alignment with regional and cultural needs
• Support the growth of the Early Careers program, ensuring alignment and consistency in onboarding and everboarding efforts for recent graduates to enhance employee retention and career development

Basic Required Qualifications:

• Bachelor's degree in Instructional Design, Education, Communications, or a related field
• 5+ years of experience in instructional design & development, with a strong focus on digital learning
• 2+ years in a leadership role, preferably within a sales-driven environment
• Familiarity with sales methodologies and the ability to integrate them into training programs
• Understanding of how AI is transforming the education landscape, including personalized learning, adaptive learning platforms, and the use of AI in educational technology
• Proficiency in leveraging technology to enhance training delivery and effectiveness
• Strong sales skills with a track record of driving performance improvements
• Proven experience in developing and executing successful learning strategies
• Strong project management skills, including the ability to prioritize, manage deadlines, and work effectively under pressure
• Experience with learning management systems (LMS) and learning analytics
• Excellent written and verbal communication skills
• Experience working with analytics and enablement tools to provide performance insights
• Strong analytical and problem-solving skills
• Passion for customer success and a strong desire to create engaging and effective learning experiences

Additional Preferred Qualifications:

• Experience working in a multinational corporation with exposure to various global markets
• Strong understanding of diverse cultural dynamics and the ability to adapt training programs accordingly
• Experience in developing and managing global enablement programs for revenue teams
• Proficiency in learning technologies and authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia, WellSaid)
• Demonstrated ability to lead cross-functional projects and initiatives
• Experience with agile methodologies
• Experience with customer relationship management platforms