Associate Director, Commercial Learning

Sage Therapeutics; United States; Remote; USD 153,000 - 211,000; Full time

Job summary

Sage Therapeutics is looking for a skilled training program manager to design and implement impactful training programs within the commercial organization. The position requires extensive experience in the pharmaceutical sector coupled with strong analytical and project management skills. The role involves collaboration with various stakeholders to ensure effective training aligned with business objectives, while fostering a dynamic learning environment.

Benefits

Comprehensive benefits package including medical, dental, and vision coverage

Participation in annual bonus plan

Qualifications

• 6+ years of experience in pharma/biotech/medical device.
• 5+ years of training experience required.
• Ability to collaborate and execute in a matrixed environment.

Responsibilities

• Design, develop, and execute training programs for new hires and advanced education.
• Partner with subject matter experts to implement learning solutions.
• Maintain standards for training materials and measure training effectiveness.

Skills

Interpersonal skills

Negotiation skills

Analytical skills

Project management skills

Presentation skills

Conflict management skills

Education

Bachelor’s degree

MBA preferred

Tools

LMS

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

General Scope and Summary

Sage Therapeutics is searching for a creative, resourceful, integrative thinker for an important role that is responsible for designing, developing, maintaining and implementing education on disease and therapy, account management skills, market access knowledge, market dynamics, and selling skills training programs for the commercial organization and will be a conduit to the cross functional partners in identifying, building and executing training with a goal of positively impacting the business objectives of the organization.

Responsibilities will include but not limited to:

Roles and Responsibilities (Essential Functions)

• Design, develop and execute training programs from new hire onboarding to advanced continuing education training

• Design, develop and implement training programs/certifications for all commercial meetings including National Sales Meetings, POAs, launch meetings, Train the trainer meetings, virtual classroom meetings, teleconferences and other identified training opportunities in a continuous learning mode.

• Maintain subject matter expertise within Commercial for disease states, products and therapeutic areas aligned with Sage’s portfolio and account management strategy

• Partner with subject matter experts and resources, both internally and externally, to implement and deploy learning solutions

• Coordinate with Regulatory, Legal and Medical for the review and approval of training material

• Partner with Marketing and Sales Leadership to build training initiatives that support the execution of tactics aligned with brand and business strategic imperatives and coordinate the rollout of promotional materials

• Manage external vendor partners and perform project management to bring high quality services within the set budget and on time

• Apply principles of adult learning to ensure training effectiveness. Access resources to keep up-to-date on industry best demonstrated practices

• Develop and maintain facilitation skills expertise in support of training content delivery

• Maintain the standards for training materials ensuring they are current and working within the LMS

• Measure and assess the current training offerings by conducting gap analysis and field observation and identify areas for continual improvement and development

• Responsible for implementation of appropriate customer engagement model and objection handling model

Experience, Education and Specialized Knowledge and Skills

Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful and efficient. Excellent interpersonal skills, ability to develop important relationships with key stakeholders, good conflict management and negotiation skills, ability to analyze complex issues to develop relevant and realistic plans, programs and recommendations. Demonstrated ability to translate strategy into action; excellent analytical skills and an ability to communicate complex issues in a simple way and to orchestrate plans to resolve issues and mitigate risks.

Basic Qualifications

• Bachelor’s degree required

• 6+ years of pharma/biotech/medical device required including

• 5+ years of training experience required

Preferred Qualifications

• Excellent written and verbal communication skills

• Ability to teach, coach and develop people in complex sales organization

• Demonstrated ability to collaborate and execute in a matrixed environment

• Demonstrated understanding of the selling process - ability to comprehend and execute sales processes

• Ability to manage multiple projects simultaneously and complete those projects on time

• Demonstrated results orientation and high productivity through setting high standards and achieving stretch goals

• Expertise with technology platforms (e.g. iPad, LMS, Vault, SurveyMonkey)

• Proficient with Microsoft Word, PowerPoint, Excel and other tools

• Strong team player that has a customer service approach and is solution oriented.

• Ability to think critically, strategically and cross functionally

• Exceptional presentation, facilitation and written communication skills

• High level of initiative and desire to work in a dynamic and fast paced environment

• Exhibits a high degree of flexibility in adapting to a rapidly changing environment

• Travel required for training initiatives, meetings and project management skills

• Experience in neuroscienceand women’s health is preferred

• Bachelor’s degree required; MBA preferred

• Strong project management skills

• Embrace our core values: Put People First, Improve Lives, Cultivate Curiosity, Do Right, and Forge New Pathways.

• Excitement about the vision and mission of Sage

Required to travel up to 25%

Benefits and Compensation

The base salary hiring range for this position is $153,402 - $210,928.*

• The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, education, skills, and performance.
• This position is eligible to participate in the Company’s annual bonus plan; the bonus varies based on performance and is subject to the standard terms and conditions of the incentive program.
• To support your well-being, we offer a comprehensive benefits and wellness package, which includes medical, dental, and vision coverage upon hire. More information can be found in our Benefits Guide.

*Base salary ranges are periodically reviewed and subject to change.#LI-Remote