Associate Director, Commercial Excellence & Operation

PTC Therapeutics; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

A leading biopharmaceutical company is seeking an Associate Director of Commercial Excellence & Operations. This pivotal role focuses on enhancing commercial performance and operational efficiency through strategic initiatives. The ideal candidate will have extensive experience in the pharmaceutical industry and a strong background in leading cross-functional teams. Join us to contribute to our mission of extending life’s moments for those living with rare diseases.

Qualifications

• 8+ years of experience in commercial operations or business development in the pharmaceutical industry.
• Proven leadership in cross-functional teams and commercial excellence initiatives.
• Project Management (PMP) or Six Sigma certification is desirable.

Responsibilities

• Execute commercial strategies that drive business growth and operational efficiency.
• Analyze market trends and customer needs to identify growth opportunities.
• Provide leadership and mentorship to the commercial excellence and operations team.

Skills

Leadership

Data Analysis

Sales Strategy

Project Management

CRM Software

Digital Marketing

Lean Methodologies

Agile Methodologies

Education

Bachelor's degree in Business Administration, Marketing, Finance, or related field

Tools

Salesforce

Tableau

Excel

Job description

PTC Therapeutics is a global commercial biopharmaceutical company. For over 25 years, our team has been deeply committed to a unified purpose: extending life’s moments for children and adults living with a rare disease.

At PTC, we cultivate an inclusive culture where everyone feels valued, respected, and empowered. We welcome candidates from all backgrounds to join our team, fostering a strong sense of belonging.

Visit our website to learn more about our company and culture!
Site: www.ptcbio.com

Job Description Summary

The Associate Director, Commercial Excellence & Operations is a pivotal role within the organization, responsible for driving strategic initiatives that enhance commercial performance and operational efficiency. This position leads the development and implementation of commercial strategies aligned with the company's overall business objectives. The role ensures a competitive market presence by optimizing sales processes, improving customer engagement, and leveraging data analytics for informed decision-making. Collaborating with cross-functional teams, the Associate Director identifies opportunities for growth and innovation, contributing to the company's long-term strategic goals.

The Associate Director reports to the Vice President of Commercial Operations and leads several direct reports, including a Commercial Operations Manager, Sales Analytics Specialist, and Marketing Operations Coordinator. The role requires collaboration with Sales, Marketing, Finance, and IT teams to ensure alignment of commercial strategies.

Job Responsibilities

• Execute commercial strategies that drive business growth and operational efficiency, translating business objectives into actionable plans with measurable results.
• Formulate and implement strategies aligned with business goals.
• Analyze market trends and customer needs to identify growth and innovation opportunities.
• Collaborate with marketing and sales teams for strategy alignment and execution.
• Evaluate and improve operational processes for efficiency and productivity.
• Implement best practices and innovative solutions to streamline operations.
• Monitor key performance indicators for operational excellence and continuous improvement.
• Collaborate with finance, marketing, and product development for cohesive strategy execution.
• Facilitate communication across departments to achieve integrated solutions and business objectives.
• Provide leadership and mentorship to the commercial excellence and operations team.
• Foster a culture of performance, accountability, and continuous learning.
• Lead strategic initiatives supporting long-term business goals.
• Manage budgets, forecasts, and financial models for strategic planning.
• Identify and mitigate risks in commercial and operational activities.

Minimum Requirements

• 8+ years of experience in commercial operations, sales strategy, or business development within the pharmaceutical industry.
• Proven leadership in cross-functional teams and commercial excellence initiatives.
• Proficiency in CRM software (e.g., Salesforce) and data analysis tools (e.g., Tableau, Excel).
• Bachelor's degree in Business Administration, Marketing, Finance, or related field.
• Project Management (PMP) or Six Sigma certification is desirable.
• Familiarity with digital marketing platforms and strategies.
• Strong understanding of Lean and Agile methodologies.

EEO Statement

PTC Therapeutics is an equal opportunity employer. We welcome applications from all individuals, regardless of race, color, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, sexual orientation, gender identity, gender expression, veteran status, or any unlawful criterion under applicable law. We are committed to fair treatment and non-discrimination in all employment practices.

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