Associate Director, Commercial Analytics & Sales Force Effectiveness

Tonix Pharmaceuticals; Berkeley Heights (NJ); On-site; USD 145,000 - 210,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k with company match

Stock options

Paid time off

Career development

Job summary

Tonix Pharmaceuticals is seeking an Associate Director, Commercial Analytics & SFE to drive data-informed decision-making across the commercial organization. This role supports commercial strategy, which includes field-based activities and marketing strategies/initiatives.

This supports headquarter stakeholders across a broad range of functions including Sales, Marketing, Sales Training, Field Force Effectiveness, Market Access, and Commercial IT.

Qualifications

• Strong quantitative analytics and ability to translate data into actionable insights.
• Experience with pharma data sources and market access analytics preferred.
• Excellent communication and presentation skills for executive audiences.

Responsibilities

• Develop and maintain commercial performance dashboards and sub-national KPIs.
• Lead SFE activities including territory alignment and incentive design.
• Conduct ad-hoc analytics: segmentation, patient journey analysis, promotional response.
• Manage national brand reporting and diagnostics for leadership.
• Support forecasting activities including demand tracking and trend analysis.
• Apply advanced analytics to evaluate campaign effectiveness and optimize investments.

Skills

SQL

Python

R

Tableau

Power BI

Veeva CRM

Data visualization

Communication

Presentation

PM

Education

Bachelor's degree in Marketing, Business, Statistics, or related field

Master's degree in a relevant field preferred

Tools

IQVIA data

Symphony Health data

Veeva CRM

Tableau

Power BI

Job description

Tonix Pharmaceuticals* is a fully integrated, commercial-stage biotechnology company focused on central nervous system (CNS) and immunology treatments in areas of high unmet medical need. TONMYA® (cyclobenzaprine HCl sublingual tablets 2.8 mg) is the first new treatment for fibromyalgia in adults in more than 15 years. Tonix’s CNS commercial infrastructure supports its marketed products, including its acute migraine products, Zembrace® Symtouch® (sumatriptan injection 3 mg) and Tosymra® (sumatriptan nasal spray 10 mg). Tonix is investigating TONMYA® in Phase 2 clinical trials to evaluate its potential in major depressive disorder and acute stress disorder/acute stress reaction. Tonix is also advancing a pipeline of immunology programs, including TNX-4800, a Phase 2 ready long-acting human anti-Borrelia OspA monoclonal antibody (mAb) for the prevention of Lyme disease in the U.S., and TNX-1500, a Phase 2 ready third-generation CD40 ligand inhibitor for the prevention of kidney transplant rejection. In addition, the Company is progressing TNX-2900 (intranasal potentiated oxytocin), which is Phase 2 ready for the treatment of Prader-Willi syndrome, a rare disease. To learn more, visit www.tonixpharma.com and follow the Company on LinkedIn and X.

• Tonix’s product development candidates are investigational new drugs or biologics; their efficacy and safety have not been established and have not been approved for any indication.

Zembrace SymTouch and Tosymra are registered trademarks of Tonix Medicines. TONMYA is a registered trademark of Tonix Pharma Limited. All other marks are property of their respective owners.

Position Overview

The Associate Director, Commercial Analytics & SFE is a high-impact role driving data-informed decision-making across the commercial organization. This role supports commercial strategy, which includes field-based activities and marketing strategies/initiatives. This supports headquarter stakeholders across a broad range of functions including Sales, Marketing, Sales Training, Field Force Effectiveness, Market Access, and Commercial IT. This role is a high-impact, high-visibility role within the commercial organization. The individual in this role is expected to be proficient in communication, strategic thinking, business acumen, and analytical ability and be able to provide cross-franchise support to peers in certain areas, such as Incentive Compensation design and field force restructure initiatives. Specifically, this position will be accountable for insights-driven performance reporting, such as KPIs and advanced analytics (e.g., predictive modeling, marketing mix resource allocation), and ad-hoc analysis from different business stakeholders. Additional focus includes analyzing marketing performance metrics to provide actionable insights that enhance our commercial field-based strategies and marketing initiatives. The successful candidate will collaborate with cross-functional teams to identify trends, optimize marketing spend, and improve customer engagement, including targeting/segmentation. By leveraging advanced analytical tools and methodologies, this individual will contribute to the overall growth and success of our commercial initiatives.

Key Responsibilities

• Develop and maintain commercial performance reporting platforms and dashboards, tracking sub-national KPIs and focusing field teams on key performance levers and region-specific analytics to drive brand performance.
• Lead sales force effectiveness (SFE) activities including territory alignment, call planning, HCP segmentation and targeting, reach and frequency analysis, and incentive compensation design and administration.
• Conduct ad-hoc analytics to address a wide range of business questions including customer segmentation, patient journey analysis, HCP targeting, and promotional response.
• Manage national brand performance reporting and diagnostics for functional leadership (sales, market access, marketing), including the design and implementation of reporting frameworks.
• Support commercial forecasting activities including demand tracking and brand performance trend analysis.
• Leverage pharmaceutical data sources including IQVIA, Symphony Health, and patient-level longitudinal claims data to identify and track patients across different stages of their treatment journey.
• Apply advanced analytics methodologies including predictive modeling, marketing mix analysis, and promotional response assessment to evaluate campaign effectiveness and optimize commercial investments.
• Immerse in franchise strategic and tactical plans, leveraging data and analytics to proactively support business planning, performance measurement, and reporting needs for marketing and field leadership.
• Collaborate with cross-functional stakeholders including Sales, Marketing, Market Access, and Finance to understand data needs and deliver insights that drive commercial strategy.
• Present findings and strategic recommendations to internal stakeholders in a clear and actionable manner, including all deliverables produced by external vendors
• Lead data strategy and infrastructure initiatives including: evaluation and onboarding of new commercial data sources and vendors; oversight of data pipelines and integration across IQVIA, Symphony Health, Veeva CRM, and specialty pharmacy feeds; establishment of data governance frameworks including data quality standards, access controls, and data definitions; and continuous identification of emerging analytical tools and methodologies to advance the Commercial Analytics function.
• Continuously assess market trends, industry developments, and competitive dynamics to support strategic decision-making.

Necessary Skills and Abilities

• Self-starter and has the ability to flex and deal with ambiguity in a dynamic, fast-paced, high-growth environment.
• Excellent communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical stakeholders and executive leadership.
• Demonstrated ability to organize, prioritize, meet deadlines, make decisions, and change course of action quickly.
• Ability to manage external vendors and evaluate proposal to maximize spend and quality of work
• Advanced knowledge of Microsoft Office tools including PowerPoint and Excel.
• Advanced proficiency in data visualization and analytics assets and software (e.g. Tableau).
• Advanced proficiency in CRM platforms including Veeva CRM, and sales force productivity tools.
• Extensive knowledge of pharmaceutical industry data sources including IQVIA Rx data (xPonent, xPonent Plantrak, DDD, and HCOS) or Symphony Rx data (Prescriber, Prescriber/Payer, PHAST), Patient Claims data, Patient Longitudinal data or other types of patient and physician level data. Experience with market access and payer analytics platforms such as MMIT preferred.

Educational Requirements

• Bachelor's degree in Marketing, Business, Statistics, or a related field.
• Master's degree in a relevant field preferred

Experience Requirements

• 7+ years of relevant experience within the biotechnology or pharmaceutical industry (client side).
• Proficiency in advanced analytics tools including SQL, R, or Python required. Experience with data visualization tools such as Tableau or Power BI preferred.
• Experience with Veeva CRM and sales force effectiveness analytics preferred. Familiarity with digital marketing channels and omnichannel strategies preferred.

Salary Range: $145,000 USD - $210,000 USD

• Please note that Tonix does not offer sponsorship for this role.

Recruitment & Staffing Agencies

Tonix does not accept agency resumes unless contacted directly by internal Tonix Talent Acquisition. Please do not forward resumes to Tonix employees or any other company location; Tonix is not responsible for any fees related to unsolicited resumes.

Compensation & Benefits

• Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Programs
• Pet Insurance
• Retirement Savings 401k with company match and annual discretionary stock options
• Generous Paid Time Off, Sick Time, & Paid Holidays
• Career Development and Training

Tonix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, genetics, or any other characteristic protected by law. In addition to federal law requirements, Tonix complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. Tonix expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic, information, disability, veteran status, or any other characteristic protected by law.