Associate Director, Clinical Vendor Management

Biogen; United States; Remote; USD 150,000 - 207,000; Full time

Job summary

Biogen seeks an Associate Director of Strategic Operations Performance to manage vendor relationships and optimize clinical trial services. The role involves establishing performance indicators, driving compliance and governance, and leading cross-functional initiatives within a matrix structure, ensuring alignment with corporate policies.

Benefits

Medical, Dental, Vision, & Life insurances

Fitness & Wellness programs

401(k) with company match

Tuition reimbursement

Short- and Long-Term Disability insurance

Paid Maternity and Parental Leave

15 days paid vacation + year-end shutdown

Up to 12 company paid holidays

Employee stock purchase plan

Employee Resource Groups participation

Qualifications

• 5-7 years of clinical trial experience in pharma/biotech/CRO.
• 2-3 years in relationship management of outsourced partners.
• In-depth knowledge of clinical trial vendor services.

Responsibilities

• Lead oversight of key clinical trial vendor services.
• Drive development and execution of vendor oversight plans.
• Manage risks and promote continuous improvement.

Skills

Leadership

Problem Solving

Conflict Resolution

Project Management

Communication

Collaboration

Change Management

Education

Bachelor’s degree

Job description

About This Role:

Join our Quantitative Sciences & Development Operations team as an Associate Director of Strategic Operations Performance and Outsourcing, where you will act as a relationship manager of key vendors delivering clinical trial services or resources. You'll ensure that our outsourcing strategies align with Biogen's goals, delivering exceptional value through industry best practices and solid vendor performance. You will be a key contributor to evolving a vendor management framework that includes governance, managing risk, and fostering robust vendor relationships to support multiple operating models. Driving a continuous improvement culture of vendor success will be a key accountability. Reporting to a SOPO Leadership role, you will drive strategic initiatives, ensuring compliance and effective issue resolution, enhancing Biogen's operational excellence.

What You’ll Do:

• Be a Vendor Ambassador and/or lead oversight of key clinical trial vendor services including issue management/escalations and inspection readiness, collaborating with functional SMEs.
• Lead Biogen cross functional teams in strong, compliant governance activities, building transparent communication channels within vendor relationships.
• Drive development and execution of vendor oversight plans across functional areas.
• Establish key performance indicators for vendor services, managing risks and promoting continuous improvement.
• Align vendor engagements with corporate policies, working with Global Sourcing, R&D IT, and Compliance teams.
• Monitor resource allocation to meet service needs and uphold MSA/SOW terms.
• Lead/drive projects and initiatives that relate to vendor qualification, selection, performance oversight and governance activities.
• Lead or contribute to development of department systems, processes and templates.
• Line manage personnel directly or in-directly to support a people management matrix, as per business needs.

Who You Are:

You are a strategic thinker passionate about fostering collaborative partnerships and adept at vendor management. With your flexibility and problem-solving skills, you comfortably navigate issues and escalations. You are motivated by the challenge of optimizing strategic operations and thrive in a matrix environment, driving change and influencing without direct authority.

Required Skills:

• Bachelor’s degree.
• 5-7 years of clinical trial experience within the pharma/biotech/CRO industry.
• 2-3 yrs expertise in relationship management and oversight of outsourced partners at the portfolio level, including inspection and audit experience.
• In-depth knowledge of clinical trial vendor services and vendor contracting strategies.
• Demonstrated leadership, problem solving, conflict resolution and team building skills.
• Proficient in project management and risk mitigation.
• Excellent communication, collaboration, and organizational abilities.
• Skilled in change management and leading teams through transitions.
• Self-starter and can lead autonomously within ambiguity.

Job Level: Management

Additional Information

The base compensation range for this role is: $150,000.00-$207,000.00

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:

• Medical, Dental, Vision, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement
• Short- and Long-Term Disability insurance
• A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 paid days off for Personal Significance
• 80 hours of sick time per calendar year
• Paid Maternity and Parental Leave benefit
• 401(k) program participation with company matched contributions
• Employee stock purchase plan
• Tuition reimbursement of up to $10,000 per calendar year
• Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired.Read onto learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.