Associate Director, Client Intake & Compliance

USA Alston & Bird; Atlanta (GA); On-site; USD 100,000 - 150,000; Full time

Job summary

USA Alston & Bird in Atlanta seeks an Associate Director, Client Intake & Compliance, to lead firm-wide conflict-of-interest and risk management functions. Responsibilities include directing new business intake and managing staff.

The successful candidate will have over 10 years of relevant experience, strong leadership skills, and a commitment to confidentiality. A Bachelor’s Degree or MBA is preferred. This is an opportunity to significantly contribute to the firm's strategic objectives.

Qualifications

• 10+ years of progressively responsible new business intake and conflict/compliance experience.
• Manager or associate director-level experience preferred.

Responsibilities

• Lead enterprise-wide conflict-of-interest and risk management functions.
• Manage direct reports and align processes across offices.
• Continuously assess technology and staffing needs.

Skills

Project management skills

Written communication skills

Interpersonal skills

Organizational skills

Leadership skills

Research skills

Service orientation

Education

Bachelor’s Degree/Master of Studies or MBA

Job description

Job Overview

The Associate Director, Client Intake & Compliance (AD) will lead the firm’s enterprise‑wide conflict‑of‑interest, new business intake, and risk management functions.

Essential Duties and Responsibilities

• Execute strategic vision of the Director of Business Information Governance and Office of General Counsel.
• Direct the firm’s new business intake, conflicts, and risk compliance on a firm‑wide basis.
• Serve as point of contact to partnership on client intake and conflicts needs and issues, with escalation to the Director of Business Information Governance and General Counsel as needed.
• Continuously assess technology and staffing needs and advance recommendations to the Director of Business Information Governance.
• Manage direct reports.
• Develop and maintain policies and procedures related to risk, including client due diligence, lateral transfer processes, intake and conflicts process, ethical wall process, audit letter process, and matter closing process.
• Oversee training for new and existing personnel.
• Maintain expertise in the full life cycle of business intake policies and procedures, including file closure, and advise firm leadership on best practices and areas for improvement.
• Align processes across offices and work closely with the Office of General Counsel in providing service to partnership.
• Maintain expertise in risk management policies and procedures, and advise firm leadership on best practices and areas for improvement.
• Develop and maintain internal training manuals and documentation.
• Respond to inquiries from firm staff and attorneys regarding the new business intake, conflicts, and other risk compliance processes.
• Apply expertise and experience to develop staff to reach their fullest potential in support of extraordinary service to the partnership and clients.

Essential Skills Needed to Be Successful

• Demonstrate project management skills and ability to lead others on potentially lengthy, complex projects and initiatives.
• Superior written communication skills and the ability to draft and execute complex communications, including policies and procedures, instructional documents, etc.
• Superior interpersonal skills, including strong oral communication skills and the ability to communicate potentially detailed and complex information to others.
• Commitment to confidentiality of firm, department, and client information.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and adjust to changing priorities in a professional manner.
• Strong leadership and managerial skills.
• Strong research skills, including via internet, databases, and other sources.
• Strong service orientation and an ability to establish and maintain effective working relationships with users, peers, office and firm management, and outside business partners.
• Ability to work well under pressure, facilitate solutions, and meet deadlines and milestones.

Education & Experience

• 10+ years of progressively more responsible new business intake and conflict/compliance experience, preferably with manager or associate director‑level experience.
• Bachelor’s Degree/Master of Studies or MBA is preferred.

Equal Opportunity Employer

Alston & Bird LLP is an Equal Opportunity Employer and does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

Accommodation

Professional business references and a background screening will be required for all final applicants selected for a position. If you need assistance or an accommodation due to a disability, you may contact [e-mail].

Agency Policy

Alston & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate.