Associate Director, Business Operations, Quality Control

Moderna; Norwood (MA); On-site; USD 143,000 - 257,000; Full time

Benefits offered by this job

Healthcare benefits

Well-being programs

Family planning support

Generous PTO

Savings & investments

Location-specific perks

Job summary

Moderna is seeking an Associate Director, Business Operations for Global Quality Control to lead governance, portfolio management, and executive communications. You will partner across QC, Supply Chain, Finance, and CMC Digital to align strategic initiatives and drive measurable outcomes in the QC transformation portfolio.

The role demands 8+ years in operations or strategy within manufacturing or life sciences, strong financial acumen, and the ability to influence senior stakeholders in a

Qualifications

• Bachelor's degree in Business, Engineering, Life Science, Industrial Engineering, Supply Chain, or related discipline required.
• 8+ years of experience in business operations, manufacturing operations, strategy, consulting, program management, or operational excellence within a manufacturing or life sciences environment required.
• Demonstrated experience leading cross-functional strategic initiatives and influencing senior stakeholders without direct authority.
• Experience establishing governance frameworks, portfolio management processes, executive operating cadences, and performance management systems.
• Strong business and financial acumen with experience developing business cases, investment analyses, executive reporting, and value realization frameworks.
• Experience developing executive presentations, communications, and strategic recommendations for senior leadership.
• Proven ability to manage multiple priorities and drive execution within a complex, matrixed organization.
• Excellent communication, facilitation, organizational, and stakeholder management skills.
• Pharmaceutical, biotechnology, or other regulated manufacturing experience preferred.

Responsibilities

• Lead business operations for the Global Quality Control organization by establishing and owning governance, operating cadences, and business planning processes that enable disciplined execution.
• Develop and maintain executive dashboards, operational KPIs, and performance reporting to provide visibility into portfolio health, organizational performance, risks, and business opportunities. Communicate strategic updates as needed to Executive leadership.
• Establish governance frameworks and portfolio management processes that prioritize initiatives, monitor progress, and ensure alignment with strategic business objectives.
• Partner with Finance and functional leaders to develop business cases, investment recommendations, financial analyses, and value realization plans for strategic initiatives.
• Coordinate cross-functional planning and execution across QC, Supply Chain, Engineering, CMC Digital, Quality, Facilities, and Site Leadership to deliver key initiatives for Global QC. Partner with peer leaders to translate best practices between Global QC, INT QC and Operational functions to enable improvement.
• Prepare executive communications, business reviews, presentations, and strategic updates for Executive leadership and governance forums.
• Monitor portfolio performance, risks, dependencies, and organizational priorities while providing recommendations that improve execution and accelerate business outcomes.
• Lead organizational planning activities, including annual objectives, strategic priorities, resource planning, workshops and operational reviews. Own and drive a comprehensive roadmap for Global QC, including compliance, cost and digital improvements. Identify and prioritize continuous improvement opportunities and translate into TAT and ROI realization, and efficiency gains.

Skills

Cross-functional leadership

Governance frameworks

Portfolio management

Executive communication

Financial analysis

Strategic planning

Stakeholder management

Pharma/manufacturing experience

Education

Bachelor's degree

Job description

The Role

The Associate Director, Business Operations, Quality Control will lead business operations, governance, and portfolio management functions for the Global Quality Control organization. This role is responsible for establishing the operating framework that enables disciplined execution, strategic alignment, and measurable business outcomes across Moderna's QC transformation portfolio. Serving as a strategic partner to the Executive Director of Global Quality Control, this individual will oversee governance, business planning, portfolio management, executive communications, performance management, and value realization while partnering across QC, Supply Chain, Finance, CMC Digital, Quality, and Laboratory Leadership to ensure strategic initiatives are aligned, prioritized, and successfully executed.

Here’s What You’ll Do

• Lead business operations for the Global Quality Control organization by establishing and owning governance, operating cadences, and business planning processes that enable disciplined execution.
• Develop and maintain executive dashboards, operational KPIs, and performance reporting to provide visibility into portfolio health, organizational performance, risks, and business opportunities. Communicate strategic updates as needed to Executive leadership.
• Establish governance frameworks and portfolio management processes that prioritize initiatives, monitor progress, and ensure alignment with strategic business objectives.
• Partner with Finance and functional leaders to develop business cases, investment recommendations, financial analyses, and value realization plans for strategic initiatives.
• Coordinate cross-functional planning and execution across QC, Supply Chain, Engineering, CMC Digital, Quality, Facilities, and Site Leadership to deliver key initiatives for Global QC. Partner with peer leaders to translate best practices between Global QC, INT QC and Operational functions to enable improvement.
• Prepare executive communications, business reviews, presentations, and strategic updates for Executive leadership and governance forums.
• Monitor portfolio performance, risks, dependencies, and organizational priorities while providing recommendations that improve execution and accelerate business outcomes.
• Lead organizational planning activities, including annual objectives, strategic priorities, resource planning, workshops and operational reviews. Own and drive a comprehensive roadmap for Global QC, including compliance, cost and digital improvements. Identify and prioritize continuous improvement opportunities and translate into TAT and ROI realization, and efficiency gains.

Here’s What You’ll Need (Basic Qualifications)

• Bachelor's degree in Business, Engineering, Life Science, Industrial Engineering, Supply Chain, or a related discipline required.
• 8+ years of experience in business operations, manufacturing operations, strategy, consulting, program management, or operational excellence within a manufacturing or life sciences environment required.
• Demonstrated experience leading cross-functional strategic initiatives and influencing senior stakeholders without direct authority.
• Experience establishing governance frameworks, portfolio management processes, executive operating cadences, and performance management systems.
• Strong business and financial acumen with experience developing business cases, investment analyses, executive reporting, and value realization frameworks.
• Experience developing executive presentations, communications, and strategic recommendations for senior leadership.
• Proven ability to manage multiple priorities and drive execution within a complex, matrixed organization.
• Excellent communication, facilitation, organizational, and stakeholder management skills.
• Pharmaceutical, biotechnology, or other regulated manufacturing experience preferred.

Our Working Model

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.

Moderna is a smoke-free, alcohol-free, and drug-free work environment.

Pay & Benefits

At Moderna, we believe that when you feel your best, you can do your best work. That’s why our benefits and well-being resources are designed to support you—at work, at home, and everywhere in between.

• Competitive healthcare, plus voluntary benefit programs to support your unique needs
• A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
• Family planning benefits, including fertility, adoption, and surrogacy support
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investments to help you plan for the future
• Location-specific perks and extras

The salary range for this role is $142,500.00 - $256,500.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs. The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Equal Opportunities

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Accommodations

We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [e-mail].

Export Control Notice

This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.