Associate Director, Business Insights and Analytics - Respiratory

MSD Malaysia; North Wales (Montgomery County); Hybrid; USD 157,000 - 247,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Paid holidays

Job summary

Merck & Co., Inc. is seeking a Senior Data Analyst to translate complex business needs into analytical plans and share actionable insights with stakeholders. You will lead a team of analysts, mentor on data storytelling, and partner with DHH and Marketing to deliver high-impact analytics projects.

The role emphasizes agile experimentation, AI leverage, and a strong foundation in patient data analytics. Hybrid work setup and comprehensive benefits are offered.

Qualifications

• Bachelor’s degree in Mathematics, Economics, CS, Statistics, Decision Science, Marketing, Engineering, Public Health, or related field.
• 5+ years delivering complex analytics projects in pharma/biotech/healthcare with healthcare performance data.
• MBA, MS, or PhD preferred.

Responsibilities

• Provide actionable data-driven insights to business stakeholders.
• Lead a team of business analysts and mentor on analytics best practices.
• Collaborate with DHH and Marketing to deliver data-driven insights.
• Manage analytics and digital solutions projects for marketing stakeholders.
• Stay up-to-date with industry trends and analytics methodologies.
• Contribute to innovative experiments with measurable criteria.

Skills

Pharma analytics

Communication storytelling

Decision making

Emotional intelligence

Networking

Data management

Education

Bachelor’s degree

MBA/MS/PhD

Job description

Responsibilities

• Business Partnership: Provide actionable data-driven insights to business stakeholders by translating complex business needs into analytical plans and effectively communicating analytic insights to inform business decisions.
• Leadership and Mentorship: Lead a team of business analysts, providing guidance on best practices in data analytics, data visualization and storytelling with data.
• Collaboration: Work closely with DHH colleagues (i.e., data visualization, data solutions) and Marketing stakeholders to deliver best-in-class solutions and data-driven insights.
• Project Management: Manage analytics and digital solutions projects to deliver actionable and meaningful insights to marketing stakeholders in a timely manner.
• Staying Abreast with Industry Trends: Stay current with industry trends and advancements in analytical methodologies to enhance organizational analytic capabilities.
• Innovation and Experimentation with Agile Mindset in Mind: Contribute to innovative experimentations, focusing on idea generation, incubation, and using tangible, measurable criteria to make incremental meaningful improvements to the business processes and strategies using data.
• Leverage AI: The following skills and knowledge are needed to be successful in this role.

Skills and Knowledge

• Understanding of the pharmaceutical commercial analytics and business acumen Expertise: Deep understanding of the unique opportunities and challenges with ability to use analytics to solve business problems.
• Communication and Storytelling: Derive actionable business insights from secondary-data sources and communicate them effectively to business stakeholders.
• Decision Making and Critical Thinking: Identify and understand problems and opportunities, analyze quantitative and qualitative information, establish decision criteria, generate and evaluate alternatives, and make timely decisions.
• Emotional Intelligence: Build trust, encourage two-way communication, and strengthen relationships. Able to navigate relationships with stakeholders while achieving business results.
• Networking and Partnerships: Build and leverage relationships within and across stakeholder groups and within HHDDA to achieve results.
• Complex Data Management: Substantial experience in interpreting complex datasets, particularly patient claims data.

Education, Experience, and Skills

• Bachelor’s degree in relevant field (Mathematics, Economics, Computer Science, Statistics, Decision Science, Marketing, Engineering, Public Health, etc.).
• 5+ years of relevant experience delivering complex analytical projects in the pharmaceutical/biotech/healthcare industry. Prior hands-on experience working with healthcare business performance data.

Preferred Education, Experience and Skills

• MBA, MS, or PhD.
• Deep understanding of Patient Support Services and associated analytics including data from Patient HUBs and Specialty Pharmacies along with analytics for FRM teams.
• Prior experience managing and mentoring direct reports.
• Delivers statistical and mathematical models through effective technical skills.
• Develops efficient programming code and software assets that provide advanced analytical functionality.
• Creates analytical products (product parts) as a part of broader teams.
• Understands the business context, challenge, limitation, constraints and goals to effectively match the capability of the statistical and mathematical and M/L approaches to the business, scientific and operational challenge.
• Ensures advanced analytics support to decision making and business process tasks is understood, adopted and embedded as a part of regular business activities.
• Promotes a collaborative and high performing data driven culture across the company and high quality delivery standards among fellow data scientists.
• Includes specializations within domains, such as therapeutic area and data assets (e.g., claims, EMR) Sometimes specific roles include incremental skills pertaining to AI and M/L methods, Marketing Effectiveness Measurement, or test vs control and design of experiments.
• Analyze data using advanced analytical/statistical techniques from various databases/sources (claims data/EMR data and other sources) to optimize and improve therapy area commercial business strategies.
• Ensure delivery of high-quality, timely, compliant analyses with excellent user experience (keep clients updated on progress).
• Communicate with other platforms/competencies to understand new trends/methodologies being implemented or considered within the company ecosystem and bring forward new ideas to enhance analytic capabilities.
• Contribute to innovative experiments, including idea generation, incubation, and experimentation, by identifying tangible and measurable criteria.
• Effectively communicate with and influence stakeholders positively.

Required Skills

• Business Analysis, Data Science, Demand Management, Innovation, Requirements Management, Sourcing and Procurement, Stakeholder Relationship Management, Strategic Planning

Preferred Skills

US and Puerto Rico Residents Only:

San Francisco Residents Only

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities.

Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): n/a

Job Posting End Date: 10/15/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

The salary range for this role is $156,900.00 - $247,000.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.

An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.

As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.

For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.