About the Role
THE·TEAM is seeking a motivated individual to join the Strategy & Consulting department of its Brands & Properties group. The position oversees and leads music partnerships, colleagues and processes to ensure client satisfaction. The postholder is expected to consistently provide excellent customer service to accounts and to represent client needs and goals within the organisation to ensure quality.
Key Responsibilities
- Act as the expert across the music vertical, constantly monitoring the broader market and providing competitive intelligence within the entertainment and music landscape.
- Build and maintain strong relationships with music industry stakeholders.
- Research and analyse data from multiple sources to develop client-focused narratives and recommendations.
- Lead team members in client service, relationship development and project co-ordination.
- Partner with the agency's internal research and insights team to establish programme success metrics at the outset and lead the process to determine programme effectiveness afterwards.
- Oversee and facilitate, in partnership with the Associate Vice President, deal structures and negotiation strategy for accounts, working with the client, agency and internal team to craft the best business structures for clients entering or renewing agreements in the entertainment arena.
- Facilitate negotiations between the partner and client where required, and once a sponsorship is established manage the relationship to ensure the client fully leverages all benefits and assets.
- Serve as the client's primary day-to-day point of contact, proactively anticipating client needs and diligently managing action items.
- Intercede when issues arise between partners and programmes and work diligently to create solutions for clients.
- Understand the landscape for each client's business or sector as well as the industry contexts for their investments, and build cutting-edge strategic plans to meet or exceed objectives with the support of insights and data from team members.
- Maintain good working relationships with key stakeholders to ensure all parties receive appropriate attention and support and that the agency remains in lock‑step with the client's plans as they relate to growth and changes.
- Build relationships with clients to encourage new and repeat business opportunities, and use forward‑thinking initiative to identify the next best strategic opportunities and continue to deliver top results.
Required Experience & Qualifications
- Minimum of a Bachelor's degree.
- 9+ years of relevant experience, including 6+ years of direct experience in account and project management.
- Experience working in the music industry in a sponsorship and/or activation capacity.
- High-level proficiency with Microsoft Office applications, with advanced skills in PowerPoint, Word and Excel for deck development and budget management.
- Exceptional communication skills, both orally and in writing.
- Superior interpersonal skills and the ability to create a rapport with people of all demographics.
- Proven account management skills in order to create, maintain and enhance customer relationships.
- Strong leadership capabilities to motivate a team to accomplish goals and develop professional skills.
- Motivated, goal‑oriented and persistent, with strong negotiating skills.
- High level of initiative, able to work well independently and in a team environment.
- Strong attention to detail and highly organised.
- Well‑developed analytical and problem‑solving skills.
Salary
- Base salary range: $95,000 – $110,000, plus bonus potential if applicable for the role.
- Actual base salary is dependent on several factors including, but not limited to, market dynamics, location and region, experience, specialised skills or training (education), level of responsibility, budgetary considerations and tenure at the company for current employees. The listed range is one component of the total compensation package.
Benefits & Perks
- Professional development: learning and development programmes, mentorship opportunities and career advancement support.
- Generous time off: generous paid time off and holiday allowances.
- Parental leave: paid parental leave to support families during important life events.
- Retirement plan: 401k plan including contribution matching.
- Healthcare: medical, dental, vision, FSA/HSA, life and disability coverage options.
- Ancillary benefits: critical illness cover, identity protection, pet insurance, 529 plans and more.
- Commuter benefits: support for travel and commuting needs, where available.
About the Company
THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. THE·TEAM does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in the provision of employment opportunities and benefits.