Associate Director, AI Enablement

Humana Inc; United States; In loco; USD 142.000 - 196.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental and vision

401(k) retirement savings

Paid time off

Disability and life insurance

Descrizione del lavoro

Humana Inc. is seeking an Associate Director of AI Enablement to drive the ADLC program across four tracks, governance, and enterprise‑scale delivery.

Lead engineering managers and squads, institute modern Agile, DevOps, and ML/AI practices, and guide a matrixed organization through change while enabling secure, compliant delivery of AI products. The role requires 15+ years in software engineering with 5+ years leading teams, hands‑on Kubernetes and cloud experience, and strong communication

Competenze

• 15+ years in software engineering.
• 5+ years leading engineering managers, leads, or multiple squads.
• Hands‑on depth in distributed systems, platform/SRE, ML/AI engineering, or cloud infra.
• Production experience with Kubernetes and at least one major cloud.
• Working fluency with LLM application development — agent frameworks, prompt engineering, RAG, tool/function calling.
• Track record of shipping in a regulated environment with security/compliance constraints.
• Proven ability to drive alignment across peer organizations without direct authority.
• Master's degree.
• Experience with agentic AI in production — multi-agent orchestration and observability.
• Familiarity with Claude Code / Claude Agent SDK / MCP or similar tooling.
• Healthcare, payer, or life sciences with HIPAA/PHI handling experience.
• Exposure to AI governance frameworks (NIST RMF, ISO 42001, EU AI Act).
• FinOps experience — cost telemetry and optimization.

Mansioni

• Review architecture decisions, ADRs, and agent design specs; contribute when needed.
• Prototype in the agent harness with sub‑agent definitions and tool integrations.
• Read traces, evaluate eval‑harness output, and debug agent behavior with engineers.
• Contribute to reference implementations for Factory PODs.
• Sit in code and design reviews as an active participant.

Conoscenze

Leadership

Agile

DevOps

Public speaking

Change management

LLM development

Kubernetes

Cloud platforms

Agent frameworks

Regulated environments

Cross‑organisational alignment

AI governance

Formazione

Master's degree

Strumenti

Kubernetes

GCP

Azure

AWS

Descrizione del lavoro

Become a part of our caring community At Humana, we are on a mission to provide an exceptional experience for our community of developers, testers, product owners, and business partners that deliver software products for our members. We believe that happy and productive delivery teams create essential features that enhance our members' well-being and overall experience with our Humana products.

As the Associate Director of AI Enablement in the Enterprise Engineering Enablement organization, you will play a crucial role in building Humana's Agentic Development Lifecycle (ADLC) — an AI-native software delivery platform program with four dedicated tracks, a published governance framework, and hard targets for reuse, uptime, cost, and regulatory defensibility in a HIPAA-regulated environment. Your work will be transformational for our company as we seek to enable enhanced productivity across a wide range of IT disciplines.

The ideal candidate for this role will need to have a unique mix of leadership experience, proficiency with applying modern Agile, Engineering, and DevOps practices to enable software delivery, strong public speaking skills, and be exceptional at leading people through change. You will need to have the skillset to apply your software delivery expertise to an entire IT organization, be the catalyst for an enterprise-wide organizational change effort, and simultaneously ensure smooth product and platform engineering delivery for your own teams responsibilities. You will need to be comfortable working within and leading a matrixed team where influence is more important than official reporting structure. Finally, you need to have a passion for enablement, coaching, and teaching in order to assist agile and operations teams with adopting new technologies and new ways of working using GAI.

Use your skills to make an impact

Required:

• 15+ years in software engineering, with 5+ years leading engineering managers, leads, or multiple squads


• Demonstrated ownership of a multi-track or platform-scale program (3+ parallel workstreams, 25+ engineers)


• Hands‑on depth in at least two of: distributed systems, platform/SRE engineering, ML/AI engineering, cloud infrastructure


• Production experience with Kubernetes and at least one major cloud (GCP, Azure, or AWS)


• Working fluency with LLM application development — agent frameworks, prompt engineering, RAG, tool/function calling, evaluation methodology


• Track record of shipping in a regulated environment with real security and compliance constraints


• Proven ability to drive alignment across peer organizations without direct authority

Strongly Preferred

• You hold a Master's degree.


• Experience with agentic AI in production — multi-agent orchestration, supervisor/sub-agent patterns, agent observability, drift detection


• Familiarity with Claude Code, the Claude Agent SDK, MCP (Model Context Protocol), or comparable agent tooling


• Background in healthcare, payer, or life sciences with direct HIPAA/PHI handling experience


• Exposure to AI governance frameworks — NIST AI RMF, ISO 42001, EU AI Act, or internal model risk management


• FinOps experience — cost telemetry, chargeback, and optimization for cloud or AI workloads


• Experience modernizing legacy estates or driving developer‑productivity programs at enterprise scale

30% Hands‑On

This role is explicitly designed so that technical credibility is not optional. You will personally: Review architecture decisions, ADRs, and agent design specs — and write them when the situation calls for it. Prototype in the agent harness: sub‑agent definitions, tool/MCP integrations, prompt and character specifications. Read traces, evaluate eval‑harness output, and debug agent behavior alongside your engineers. Contribute to reference implementations that the Factory PODs will pattern from. Sit in code and design reviews as a participant, not an observer.

Work Location:

Primary Location: Louisville, KY

Additional Locations: Atlanta, GA Boston, MA Charlotte, NC Arlington, VA Fort Lauderdale, FL Louisville, KY New York, NY Tampa, FL

Reporting Information:

You’ll report to the Director of AI Enablement. You’ll be part of Enterprise Engineering Services organization.

Scheduled Weekly Hours

40

Pay Range

$142,300 - $195,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.