Associate Director, Admissions Operations

University of Central Florida; Orlando, Northern (FL, KY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Retirement savings

Employee discounts

Education assistance

Job summary

The University of Central Florida’s Office of Undergraduate Admissions seeks an Associate Director, Admissions Operations to provide strategic direction, planning, and operational oversight for one of its most high-impact enrollment functions. This role requires a capable leader who can align people, processes, and technology to improve student access and service delivery.

You will lead technology initiatives, drive process improvements, and manage data analysis across Slate, PeopleSoft, and

Qualifications

• Bachelor’s degree required with 4+ years of relevant experience or Master’s degree with 2+ years of leadership experience.
• Experience leading admissions operations, policy development, and workflow management is preferred.
• Strong data analysis, reporting, and collaboration skills are essential.

Responsibilities

• Provide leadership and oversight for Undergraduate Admissions Operations, including management of application processing workflows and admissions systems.
• Lead technology, process improvement, and data analysis initiatives to improve effectiveness and efficiency.
• Collaborate with campus partners, interpret policies, and contribute to departmental planning and budgeting.

Skills

Leadership experience

Data analysis

Strategic planning

Education

Bachelor's degree

Master's degree

Tools

Slate

PeopleSoft

Raptor

Job description

Undergraduate Admissions:

The Office of Undergraduate Admissions supports the university in meeting its strategic enrollment goals and fulfilling the UCF Strategic Plan. It is responsible for coordinating the identification, recruitment, admission, and enrollment of all undergraduate first-time-in-college, transfer, non degree, dual enrollment, early admission and non-Florida public institution transient students. The office leverages the UCF brand to market, communicate, and engage with talented and academically qualified students who will enrich our community and achieve academic and personal excellence.

The Opportunity:

UCF's Office of Undergraduate Admissions is seeking an Associate Director, Admissions Operations. We are seeking a leader who will provide strategic direction, planning, and operational oversight for one of UCF's most high-impact enrollment functions — ensuring that the systems, workflows, and processes that support student access are efficient, equitable, and continuously improving. This is a role for someone who thrives at the intersection of people, process, and technology — a collaborative leader who can drive operational excellence while building strong relationships across a dynamic, mission-driven division.

Classification title: Associate Director, Admissions

Responsibilities:

• Provide leadership and oversight for Undergraduate Admissions Operations, including management of application processing workflows, web-based admissions systems, verification processes, policy development, and operational procedures to support enrollment goals and ensure efficient service delivery.


• Lead technology, process improvement, and data analysis initiatives, including the development, testing, implementation, and optimization of admissions systems (Slate, PeopleSoft, Raptor), business processes, reporting, and operational studies to improve effectiveness, accuracy, and efficiency.


• Serve as a strategic and regulatory resource for Undergraduate Admissions, collaborating with campus partners, interpreting and implementing admissions and residency policies and regulations, contributing to departmental planning and budgeting, supporting operational efforts, and representing the department on university committees.

Minimum Qualifications:

Bachelor's and 6+ years of relevant experience or Masters degree and 4+ years of relevant experience with at least 2+ year(s) of leadership experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• 5+ years of higher education experience, preferably in admissions, enrollment management, or student support services.


• Supervisory experience in a higher education admissions or enrollment services environment, with demonstrated ability to lead and develop teams through operational change.


• Experience with admissions technology platforms, particularly Slate, PeopleSoft, and/or Raptor, including system configuration, testing, implementation, or optimization.


• Demonstrated experience leading process improvement or operational efficiency initiatives, including business process evaluation, workflow redesign, and implementation.


• Experience interpreting and applying admissions and/or residency policies and regulations, including Florida-specific compliance frameworks.


• Experience leveraging data analysis and reporting to support enrollment planning, operational decision-making, or continuous improvement efforts.

Special Instructions to the Applicants:

• The anticipated salary range for this position is $64,518 - $75,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.


• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.


• Classification title: Associate Director, Admissions

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program


• Paid time off, including annual and sick time off and paid holidays


• Retirement savings options


• Employee discounts, including tickets to many Orlando attractions


• Education assistance


• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculatorto discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Department

Student Success and Well-Being (SSWB) - Undergraduate Admissions

Work Schedule

Monday through Friday, 8:00 AM to 5:00 PM. Occasional weekends.

Type of Appointment

Regular

Expected Salary

$64,518.00 to Negotiable

Job Posting End Date

10-05-2026-12-00-AM

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.