Associate Director, Account & Relationship Management- Sales, Education and Special Projects

Wolters Kluwer; Pennsylvania; On-site; USD 122,000 - 219,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision plans

401(k) retirement plan

Tuition assistance

Paid vacation and sick time

Parental Leave

Job summary

Wolters Kluwer's HCP Solutions Division is seeking an Associate Director of Sales, Education and Special Projects to drive consultative selling of Education and Special products across pharma, medical devices, biotech and healthcare services.

This strategic role leads a sales team, collaborates with publishing, marketing and product, and manages the full sales cycle to enable data-driven growth and compliant provider engagement.

Qualifications

• Bachelor's degree in business, IT, Life Sciences, or related field.
• 15+ years of sales executive experience in healthcare.
• 10+ years of experience managing a P&L.
• Proven experience selling solutions into Pharma and Med Device/Life Science customers.
• Demonstrated success developing and selling new solutions in emerging markets.
• Demonstrated success managing complex enterprise sales cycles and multi-stakeholder environments.

Responsibilities

• Drive strategic growth domestically and internationally by developing new educational offerings.
• Advise clients on leveraging WK products to enhance provider collaboration and ensure regulatory compliance (HIPAA, GxP).
• Lead and develop a sales team to meet targets and expand internationally.
• Collaborate with publishing, marketing, and product to grow offerings for customers.
• Develop sales presentations and demonstrations aligned to client objectives.
• Manage the full sales cycle from strategy to implementation.
• Build long-term strategic relationships in healthcare and life sciences.
• Work cross-functionally to develop go-to-market strategies.
• Maintain accurate pipeline forecasting and reporting.
• Stay informed on trends in digital health, HCP engagement, data interoperability and life sciences compliance.

Skills

Sales leadership

Consultative selling

Executive presence

Stakeholder management

Interpersonal communication

Education

Bachelor's degree in business/IT/Life Sciences

Tools

Salesforce

Job description

About the Role: WK's HCP Solutions Division is seeking an Associate Director of Sales, Education and Special Projects to join our team. This strategic role focuses on expanding WK's commercial footprint within the Life Sciences, Healthcare, and Health Tech sectors via managing the team for consultative selling of our Education and Special products. You will engage with organizations across pharmaceuticals, medical devices, biotech, and healthcare services, helping them to drive therapeutic education, improve patient and provider engagement, and enable data-driven growth utilizing WK's products.

Responsibilities

• Drive strategic growth for both domestic and international business by developing the strategy behind new educational offerings.
• Advise clients on how to leverage WK's products to enhance provider collaboration and ensure compliance with healthcare regulations (HIPAA, GxP, etc.).
• Lead, manage, hire and develop a sales team to deliver upon sales targets and international expansion.
• Collaborate with WK stakeholders (publishing, marketing, product divisions) to identify opportunities to grow product offerings for our customers.
• Develop sales team to deliver compelling sales presentations and solution demonstrations aligned to client business and commercial objectives.
• Manage and influence the complete sales cycle, ensuring a seamless transition from strategy through implementation.
• Build long-term strategic relationships within the healthcare and life sciences ecosystem to support sustained growth.
• Work cross-functionally with WK delivery, advisory, and marketing teams to develop industry-specific go-to-market strategies.
• Ensure team maintains an accurate pipeline forecasting and reporting aligned with company goals and sales targets.
• Stay informed on emerging trends in digital health, HCP engagement, data interoperability and life sciences compliance to position WK as a trusted thought leader.

Education, Training, And Experience

• 15+ years of sales executive experience, preferably within a healthcare environment and 10+ years of experience managing a P&L
• Proven experience selling solutions into Pharma and Med Device/Life Science customers
• Demonstrated success in developing and selling new solutions in new and emerging markets
• Demonstrated success managing complex enterprise sales cycles and multi-stakeholder environments.
• Bachelor's degree in business, Information Technology, Life Sciences, or a related field (or equivalent combination of education and experience).

Skills, Knowledge, And Abilities

• Strong understanding of Salesforce platform capabilities
• Familiarity with life sciences and healthcare business processes and regulations
• Exceptional consultative selling and strategic solutioning skills.
• Excellent interpersonal, communication, and presentation abilities, with experience engaging executive-level audiences.
• Collaborative and coaching leadership style; thrives in a "win as a team" environment.
• Provides leadership and guidance to managers, supervisors and/or senior professionals based on organizational goals and company policy
• Is accountable for the performance and results of multiple related departments or areas
• Develops departmental plans and determines objective-oriented assignments
• Establishes operating policies and procedural plans, including business and operational priorities, methodologies and standards.
• Work Is reviewed in terms of meeting objectives, timelines and quality standards
• Typically accountable for a staff function, organizational unit or small division of the company

such as clinical operations, HCP engagement, and regulatory compliance.

Our Interview Practices: To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation

$122,300.00 - $218,550.00 USD This role is eligible for Commission.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.