Associate Director, Accessibility & Student Support

University of Texas at Austin; United States; On-site; USD 75,000 - 83,000; Full time

Benefits offered by this job

Competitive benefits package

100% employer-paid basic medical cover

Job summary

University of Texas at Austin is seeking an Associate Director of Disability and Access to lead campus-wide accessibility efforts and oversee student accommodations. The role involves supervising Access Coordinators, maintaining complex caseloads, and guiding process improvements to support Deaf or Hard of Hearing students and others with disabilities.

The position reports to the Executive Director and Director of Disability and Access, with responsibilities spanning training, policy

Qualifications

• Bachelor’s degree in education, psychology, social science, behavioral science, or a related field.
• At least three years of experience in disability higher education services, student accessibility, or a closely related field, including experience administering or coordinating student programs or services.
• Experience reviewing disability documentation, including psychoeducational evaluations, identifying functional impacts and access barriers, and determining reasonable accommodations.
• Working knowledge of the Americans with Disabilities Act, the ADA Amendments Act, Section 504 of the Rehabilitation Act, and FERPA as they relate to postsecondary disability services.
• Experience advising or supporting college students with disabilities and collaborating with faculty and staff to implement accommodations.
• Experience supervising staff, including training, providing feedback, evaluating performance, and supporting professional development.
• Demonstrated ability to guide staff through complex student situations, exercise sound judgment, and support consistent, individualized accommodation decisions.
• Experience responding to students in distress, addressing sensitive concerns, and coordinating referrals to appropriate campus resources.
• Demonstrated ability to coordinate processes, manage competing priorities, meet deadlines, and collaborate across departments.
• Strong interpersonal, written communication, and verbal communication skills, including the ability to explain accommodation decisions and procedures clearly and navigate difficult conversations.
• Experience maintaining confidential records and using electronic case management systems or student information databases.

Responsibilities

• Coordinate processes related to student accommodations with internal Disability and Access teams and external campus partners; recommend process improvements and ensure timelines are met.
• Hire, train, supervise, and evaluate 4-5 Access Coordinators; set performance expectations and support professional development.
• Provide support for Access Coordinators and Senior Access Coordinators; serve as day-to-day point of contact for questions and concerns.
• Conduct intake and drop-in appointments with students and families; determine reasonable accommodations and support implementation.
• Oversee maintenance of student files and data integrity; ensure confidentiality and compliance with records policies.
• Present accessibility information at campus events; participate in campus committees related to accessibility; cover for directors as needed.
• Serve as point of contact for campus departments on student-facing concerns; coordinate with stakeholders and communicate updates.

Skills

Interpersonal skills

Written communication

Verbal communication

Problem solving

Education

Bachelor's degree in education, psychology, social science, behavioral science, or related field

Tools

Electronic case management systems

Student information databases

Job description

University of Texas at Austin is seeking an Associate Director of Disability and Access to lead campus-wide accessibility efforts and oversee student accommodations. The role involves supervising Access Coordinators, maintaining complex caseloads, and guiding process improvements to support Deaf or Hard of Hearing students and others with disabilities.

The position reports to the Executive Director and Director of Disability and Access, with responsibilities spanning training, policy