Associate Director, Academic Advising & Programs

Phase2 Technology; Austin (TX); On-site; USD 77,000 - 94,000; Full time

Job summary

University of Texas at Austin seeks an Associate Director, Academic Advising & Programs to provide strategic leadership for undergraduate advising operations within the School of Computing.

Responsibilities include supervising advising staff, overseeing orientation, and coordinating programs for Computer Science and Statistics & Data Science, with emphasis on student progression and degree completion.

Qualifications

• Five years of progressively responsible experience in academic advising, academic program administration, enrollment management, student affairs, or higher education administration.
• Experience supervising professional staff.
• Demonstrated leadership for advising operations and student services.
• Strong knowledge of academic policies, degree requirements, and enrollment management.
• Ability to analyze data to inform decision-making and program improvement.

Responsibilities

• Provide strategic leadership for undergraduate academic advising operations for Computer Science and Statistics & Data Science.
• Supervise, develop, and evaluate advising staff; set goals and assessment practices.
• Lead orientation, onboarding, and transition initiatives with partners.
• Develop advising policies and processes to support student success and timely degree completion.
• Coordinate programs like the Five-Year BS/MS Integrated Program and specialized populations.

Skills

Five years of progressivelyresponsible

Experience supervising staff

Leadership and strategy

Strong communication

Data analysis & reporting

Education

Bachelor's degree in academic advising or related field

Job description

Associate Director, Academic Advising & Programs

Hiring Department:

Department of Computer Science

Position Open To:

All Applicants

Weekly Scheduled Hours:

40

FLSA Status:

Exempt from FLSA

Earliest Start Date:

Immediately

Position Duration:

Expected to Continue

Location:

UT MAIN CAMPUS

Job Details

General Notes

This position will support the university's new School of Computing, which includes 3 strong departments and more than 6,500 students across all programs. This places UT among the most significant intellectual hubs for computer science, information, andstatisticsand data science research and education anywhere in the world. The School of Computing has a close relationship with Austin's thriving tech culture and works at the forefront of fields such as artificial intelligence, robotics, quantum computing, and cybersecurity.

Purpose

The Associate Director, Academic Advising & Programs provides strategic leadership for undergraduate academic advising operations, orientation and transition programs, enrollment management, academic policy administration, and academic program support within the School of Computing. This position oversees advising operations for Computer Science and Statistics & Data Science undergraduate programs, supervises advising staff, provides oversight for advising services supporting honors and specialized student populations, and collaborates with faculty and university partners to support student progression, academic excellence, and timely degree completion.

The Associate Director serves as a key member of the School's undergraduate academic affairs leadership team and plays a critical role in developing innovative approaches to advising, onboarding, academic program administration, and operational effectiveness to support a growing and diverse student population.

Responsibilities

Academic Advising, Orientation & Operations

• Provide strategic leadership and oversight for advising operations supporting undergraduate Computer Science and Statistics & Data Science students.
• Supervise, develop, and evaluate advising staff while establishing operational goals, service standards, and assessment practices.
• Provide leadership for orientation, onboarding, and transition initiatives in collaboration with university orientation and enrollment partners.
• Develop advising strategies, policies, and operational processes that support student success and timely degree completion.
• Serve as a resource for complex academic, enrollment, and student issues, and assist with school info sessions for prospective students when needed.

Academic Programs, Advising & Student Pathways

• Provide operational oversight and coordination for the Programming & Computation Certificate and Five-Year BS/MS Integrated Program in partnership with faculty leadership.
• Oversee advising services and student support initiatives for honors, interdisciplinary, integrated degree, and selective-entry programs, including Turing Scholars, Texas CSB, and other specialized student populations.
• Coordinate student communications, enrollment processes, advising initiatives, and program operations for assigned populations.
• Partner with faculty directors and program leadership to support student success, program assessment, and continuous improvement.
• Support the development and implementation of new academic programs and student opportunities within the School of Computing.

Seat Management, Academic Policy & Degree Progression

• Lead efforts related to enrollment management, student progression, and degree completion.
• Oversee petitions, policy exceptions, and implementation of university, college, and school academic policies.
• Assist with course demand planning, enrollment forecasting, and registration management.
• Monitor student progression and academic outcomes to identify trends and opportunities for improvement.
• Develop recommendations and solutions to address complex academic, enrollment, and policy-related issues.

Faculty Collaboration & Strategic Partnerships

• Serve as a liaison among faculty, students, families, and university partners.
• Collaborate with faculty and School leadership on academic policies, curriculum implementation, and strategic initiatives.
• Build partnerships across advising, enrollment management, and student affairs units to support School priorities.
• Represent the School on committees, working groups, and institutional initiatives.

Assessment, Reporting & Administrative Leadership

• Develop reports, analyses, and recommendations to support strategic planning and operational decision-making.
• Assess advising services, orientation initiatives, and academic programs to support continuous improvement.
• Leverage technology and emerging tools to enhance service delivery and operational efficiency.
• Participate in professional development.

Required Qualifications

• Bachelor's degree with progressively responsible experience in academic advising, student affairs, academic program administration, or higher education administration.
• Five years of progressively responsible experience in academic advising, academic program administration, enrollment management, student affairs, or higher education administration.
• Experience supervising professional staff.
• Demonstrated experience leading complex programs, projects, or initiatives.
• Strong knowledge of academic policies, student records, and degree requirements.
• Excellent communication, collaboration, organizational, and problem-solving skills.
• Demonstrated ability to analyze data and use information to inform decision-making and program improvement.

Relevant education and experience may be substituted as appropriate.

Salary Range

$85,000 + depending on qualifications

Working Conditions

• Typical office environment.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.