Associate Digital Product Manager: Customer-Centric Vision

Highmark Health; Pierre (SD); On-site; USD 73,000 - 117,000; Full time

Job summary

Highmark Health is seeking a Digital Product Manager to advocate for the customer and guide product strategy across the lifecycle. You will articulate the product vision, define the value proposition, and align with stakeholders while coordinating with design, development, and analytics teams to deliver compelling digital experiences that solve problems and drive business value.

Lead with a clinician/customer-centric lens, own backlog, and collaborate across product teams to maximize overall

Qualifications

• Bachelor's degree in Business, Science, Technology, Design, Healthcare or related field.
• 2 years in a Business or Technical Analysis, or Digital Product Management role.
• 2 years in Healthcare Industry preferred.

Responsibilities

• Serves as the point of contact for assigned digital products both internally and externally.
• Collects quantitative product data and metrics through market research. Synthesizes customer research.
• Gathers product requirements and aligns them with business goals. Coordinates with stakeholders to achieve product vision.
• Leverages inventory of existing digital capabilities to inform approaches for product solutions.
• Familiar with the department's and the company's strategy and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value.
• Communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to key stakeholders.
• Manages the digital product roadmap and backlog and uses input from customers and internal stakeholders to frequently refresh and re-prioritize the backlog.
• Serve as accountable owner for the digital products/tools as assigned.
• Coordinate with other Product Managers to ensure cross-product alignment.

Skills

Written communication

Interpersonal skills

Presentations

Attention to detail

Time management

Customer-focused

Education

Bachelor's degree

6 years substitution

Job description

Highmark Health is seeking a Digital Product Manager to advocate for the customer and guide product strategy across the lifecycle. You will articulate the product vision, define the value proposition, and align with stakeholders while coordinating with design, development, and analytics teams to deliver compelling digital experiences that solve problems and drive business value.

Lead with a clinician/customer-centric lens, own backlog, and collaborate across product teams to maximize overall