Associate DevOps Engineer

Digital Hands; Tampa (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Training opportunities

Skills development

Advancement opportunities

Job summary

Digital Hands in Tampa is seeking an Associate DevOps Engineer to join our DevOps team and help build, deploy, maintain, and improve the applications, cloud services, integrations, and automation that support our Security Operations Center (SOC).

This is a hands-on, early-career software and cloud engineering role with emphasis on scripting, cloud deployment, APIs, databases, automation, and infrastructure as code.

Qualifications

• Experience with Python, JavaScript, or similar languages.
• Experience deploying an application or service to AWS or GCP.
• Foundational software development practices: source control, testing, debugging, documentation, and code review.
• Familiarity with APIs and data formats such as JSON.
• Foundational ServiceNow experience including workflows and automation.
• Self-motivated and analytical with ability to work independently while collaborating with a technical team.

Responsibilities

• Develop and automate scripts, services, integrations, and automation using Python, JavaScript, or similar languages.
• Deploy and maintain applications in AWS, GCP, or similar cloud environments.
• Integrate systems via REST APIs, event-driven services, queues, and databases.
• Improve delivery practices: source control, code review, testing, release processes, monitoring, and IaC.
• Troubleshoot and fix issues to improve performance and reliability.
• Support ServiceNow administration, configuration, reports, dashboards, and automation.
• Partner with SOC to enhance applications, integrations, and workflows for cybersecurity services.
• Document procedures and drive process improvements through automation.

Skills

Python

JavaScript

AWS

GCP

APIs & JSON

ServiceNow basics

Independence

Team collaboration

Tools

Terraform

Git

Serverless Framework

CloudWatch

Job description

Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise-class customers including best-known brands in the hospitality, financial, manufacturing and communications industries.

Benefits

• competitive compensation and benefits
• training opportunities
• personal skills development
• opportunities for professional advancement across the organization

Join Us in the Fight Against Cyber Threats!

Digital Hands is seeking a Associate DevOps Engineer to join our DevOps team and help build, deploy, maintain, and improve the applications, cloud services, integrations, and automation that support our Security Operations Center (SOC).

This is a hands-on, early-career software and cloud engineering role with an emphasis on scripting, application development, debugging, cloud deployment, APIs, databases, automation, and infrastructure as code. You will work with DevOps engineers, ServiceNow administrators, SOC team members, and other stakeholders to deliver reliable technical solutions and streamline operational processes.

ServiceNow is a secondary but important part of the role. The successful candidate must be able to support and extend ServiceNow through administration, configuration, workflows, integrations, reporting, and automation while continuing to grow broader DevOps and development capabilities.

This is a full-time, onsite position located at Digital Hands Headquarters in Tampa, Florida.

About You

• You're a Developer and Automator: You enjoy writing code and scripts, integrating systems, eliminating repetitive work, and turning operational needs into reliable technical solutions.
• You're Cloud-Oriented: You understand modern cloud services and are comfortable learning how applications are deployed, operated, monitored, and improved in AWS, GCP, or similar environments.
• You're a Problem Solver: You can break down technical issues, investigate root causes, test solutions, and improve reliability through disciplined debugging and analysis.
• You're Collaborative: You work effectively with engineering and operational teams, communicate clearly, and translate requirements into practical implementations.
• You're Continuously Learning: You are motivated to expand your software engineering, DevOps, cloud, security, and ServiceNow skills in a fast-paced MSSP environment.

What You'll Do

• Develop and Automate: Write, test, debug, and maintain scripts, services, integrations, and automation using Python, JavaScript, or similar languages.
• Build and Support Cloud Solutions: Deploy and maintain applications in AWS, GCP, or similar cloud environments using cloud-native and serverless services where appropriate.
• Integrate Systems and Data: Work with REST APIs, event-driven services, queues, relational databases, and non-relational databases to connect platforms and support operational workflows.
• Improve Delivery Practices: Contribute to source control, code review, testing, release processes, monitoring, documentation, and infrastructure-as-code practices.
• Troubleshoot and Maintain: Investigate application, integration, platform, and cloud issues; identify root causes; and implement durable fixes that improve performance and reliability.
• Support ServiceNow: Administer and configure users, groups, roles, permissions, forms, notifications, reports, dashboards, and workflows. Support ServiceNow integrations and automation, including Flow Designer, as part of the broader DevOps environment.
• Partner with the SOC: Work with DevOps and SOC teams to improve the applications, integrations, and workflows used to deliver cybersecurity services.
• Document and Improve: Maintain technical documentation, procedures, configuration records, and knowledge articles while identifying opportunities to simplify processes and increase automation.

What You Bring

Required

• Experience with Python, JavaScript, or another scripting or programming language through professional work, internships, coursework, or personal projects.
• Experience deploying an application or service to AWS, GCP, or a similar cloud environment.
• Foundational understanding of software development practices, including source control, testing, debugging, documentation, and code review.
• Familiarity with APIs, application integrations, and common data formats such as JSON.
• Foundational ServiceNow experience, including platform administration or configuration, with the ability to support workflows, reports, dashboards, users, roles, permissions, and automation.
• Self-motivated and analytical, with the ability to work independently while collaborating effectively with a technical team.

Strongly Preferred

• Familiarity with cloud-native services such as API Gateway, S3, SQS, or Pub/Sub.
• Exposure to serverless services such as AWS Lambda or Google Cloud Functions.
• Experience with relational databases such as PostgreSQL and non-relational databases such as DynamoDB or MongoDB.
• Experience using AI coding tools such as GitHub Copilot, Claude Code, or Cursor to write, debug, and refactor code, combined with the judgment to review and validate generated output.
• Experience building or supporting ServiceNow workflows, Flow Designer automations, integrations, or platform configurations.
• Solid debugging skills and comfort giving and receiving code review feedback.

Preferred

• Familiarity with infrastructure-as-code tools such as Terraform or Serverless Framework.
• Experience with CI/CD concepts and tools used to build, test, and deploy applications.
• Basic understanding of system design concepts, including component boundaries, interfaces, data flows, reliability, and scalability.
• Experience with Security Operations Center environments and security tools such as Microsoft Sentinel, Google SecOps, CrowdStrike, SentinelOne, or SOAR platforms.
• Ability to get up to speed quickly in an unfamiliar codebase and technical environment.

The Team You'll Join

As part of the Digital Hands DevOps team, you will help develop and maintain the applications, automation, integrations, and cloud services that support our Security Operations Center. While this position does not perform security monitoring or incident analysis, your work will directly support the systems and workflows the SOC relies on to deliver cybersecurity services to Digital Hands customers.

Whether you are writing a script, deploying a cloud service, troubleshooting an integration, improving a ServiceNow workflow, or automating a manual process, you will help make our technology environment more reliable, scalable, maintainable, and efficient while building a strong foundation in DevOps engineering.

Digital Hands is dedicated to a diverse and inclusive workplace and culture, and proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Digital Hands is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [e-mail].

Digital Hands participates in the U.S. Government’s E-Verify program to determine employment eligibility. In compliance with the federal government, all hired applicants will be required to verify identity and employment eligibility upon hire. To learn more about E-Verify, visit dhs.gov/e-verify.

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.