Associate Development Director

Bbbsmadison; Madison, Northern (WI, KY); Hybrid; USD 65,000 - 70,000; Full time

Job summary

BBBS Madison is seeking an Associate Director of Development to drive fundraising results and lead individual giving, donor stewardship, alumni relations, and campaigns. You will manage a donor portfolio, cultivate relationships, solicit support, and enhance development operations using the CRM.

The role partners with the Development Director and reports to a senior development team. The ideal candidate has significant nonprofit fundraising experience, a proven track record with donor

Qualifications

• 5+ years of fundraising experience
• Proven ability to cultivate, solicit, and steward donors
• Experience using a nonprofit CRM to manage donor relationships and reporting
• Strong relationship-building and communication skills, with a collaborative approach
• Ability to manage multiple priorities and deadlines
• Commitment to the mission of BBBS

Responsibilities

• Manage a portfolio of annual and mid-level donors and prospects through identification, cultivation, solicitation, and stewardship.
• Lead annual and year-end giving campaigns and oversee monthly and other giving strategies.
• Develop strategies to acquire, retain, and upgrade donors and move prospects through the fundraising pipeline.
• Monitor donor performance, manage fundraising goals, and identify growth opportunities.
• Oversee donor stewardship and alumni relations programs, including communications and events.
• Lead CRM usage, dashboards, reporting, and development operations, including gift processing and acknowledgments.
• Collaborate with programs, marketing, and events to support fundraising priorities and vendor coordination.

Skills

Fundraising

Donor relations

CRM proficiency

Donor analytics

Project management

Communication

Tools

CRM software

Job description

Reports to: Development Director Status: Full-time, Exempt Salary: $65,000-$70,000, depending on experience

Position Summary

The Associate Director of Development is a senior member of the Development team responsible for driving fundraising results and providing leadership across individual giving, donor stewardship, alumni relations, fundraising campaigns, and development operations.

The Associate Director manages a portfolio of donors and prospects and independently cultivates relationships, identifies opportunities, solicits support, and drives follow-up. This position also strengthens fundraising systems and strategy through effective use of the agency's CRM and donor data.

The Associate Director serves as a key thought partner to the Development Director and helps ensure fundraising priorities move forward effectively. The ideal candidate is an experienced, relationship-oriented fundraiser with strong fundraising instincts, initiative, sound judgment, and follow-through.

Key Responsibilities

Individual Giving & Donor Relations

• Manage a portfolio of annual and mid-level donors and prospects through identification, cultivation, solicitation, and stewardship.
• Lead annual and year-end giving campaigns and oversee monthly and other individual giving strategies.
• Develop strategies to acquire, retain, and upgrade donors, deepen relationships, and move prospects through the fundraising pipeline.
• Monitor individual giving performance and donor trends, manage assigned fundraising goals, and proactively identify growth opportunities.
• Cultivate event participants and donors as part of the broader individual giving pipeline.

Donor Stewardship & Alumni Relations

• Develop and lead a year-round donor stewardship strategy, including donor recognition, impact reporting, and personalized engagement.
• Manage and grow alumni engagement, including the Alumni Ambassador program and relationships with former Bigs, Littles, families, and board members.
• Work across departments to identify stories, outcomes, and other impact information for donor and alumni communications.

Development Operations & CRM

• Lead the effective use of the agency's donor CRM, ensuring accurate donor data, portfolios, prospect pipelines, and segmentation.
• Use donor data, reports, and dashboards to identify opportunities, inform fundraising and stewardship strategies, and monitor progress.
• Oversee gift processing, acknowledgments, pledges, and other development operations, continually improving systems and processes for efficiency and effectiveness.
• Lead the development and production of fundraising communications, including appeals, donor and alumni communications, stewardship materials, event materials, and other development collateral, collaborating with Program/Marketing and the Special Events Manager as needed.
• Manage external designers, printers, mail houses, and other vendors, overseeing estimates, timelines, proofs, and production.
• Step in to address fundraising needs, solve problems, and keep priorities moving forward.
• Partner with the Development Director and Special Events Manager on corporate donor and sponsor cultivation, solicitation, and stewardship, as well as other revenue-generating initiatives.
• Represent BBBS professionally with donors, alumni, partners, and community stakeholders.

Qualifications

• 5+ years of progressively responsible experience in fundraising or nonprofit development, including experience with annual giving.
• Demonstrated success in cultivating, soliciting, and stewarding donors, managing a donor or prospect portfolio, and working toward measurable fundraising goals.
• Demonstrated experience using a nonprofit CRM to manage donor relationships, track fundraising activity, analyze donor data, build reports, and support fundraising strategy.
• Strong relationship-building and communication skills, with a collaborative approach, excellent organization, attention to detail, and follow-through.
• Demonstrated initiative, sound judgment, and ability to independently move work forward while managing multiple priorities and deadlines.
• Commitment to the mission of Big Brothers Big Sisters.