Associate Deployment Strategist

Socket.dev; New York (NY); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health, vision, and dental coverage

Daily catered lunch

Learning and development stipend

Flexible paid time off

Job summary

Socket.dev is hiring an Associate Deployment Strategist to help enterprise customers design, launch, and expand AI agent workflows. You will manage a small portfolio of strategic accounts, partnering with Delivery Engineers to translate operations into successful deployments in customer systems.

The role requires 0–2 years in customer-facing roles, experience with enterprise software, and strong executive communication. Expect 60–65 hour weeks with travel about 30% and NYC on-site work.

Qualifications

• 0–2 years of experience in a customer-facing consulting, business operations, operations, product management, or founder role.
• Experience implementing enterprise software for customers.
• Strong executive communication skills and professional English fluency.
• Hands-on comfort with LLM APIs, JSON, SQL, Excel, PowerPoint, and SaaS tools.
• Ability to translate customer workflows into actionable AI agent designs.
• Willingness to work 60–65 hours per week and travel ~30% of the time on short notice.

Responsibilities

• Lead discovery, design, go-live, and customer-success work across 1 to 3 enterprise accounts.
• Engage with VP and C-suite stakeholders on deployments valued from $500K to $2M+.
• Translate customer workflows into AI agent designs and implementation plans.
• Partner with engineers to deliver working solutions in customer systems.
• Use insights to improve agent workflows and expand accounts post-launch.
• Build trusted relationships with executive stakeholders through professional communication.

Skills

Executive communication

Customer-facing experience

Professional English fluency

Tools

LLM APIs

JSON

SQL

Excel

PowerPoint

SaaS tools

Job description

About the company

Our client builds AI agents that automate important logistics workflows within customer systems, including quoting, load entry, appointment scheduling, and calls. The company has grown revenue 700% in under two years and is expanding its work with enterprise customers.

The role

We are hiring an Associate Deployment Strategist to help enterprise customers design, launch, and expand AI agent workflows. You will manage a small portfolio of strategic accounts, work directly with senior customer stakeholders, and partner with Agent Delivery Engineers to turn operational problems into successful deployments.

What you'll do

• Lead discovery, design, go-live, and customer-success work across 1 to 3 concurrent enterprise accounts.
• Work with VP and C-suite stakeholders on deployments valued from $500K to $2M or more.
• Translate customer workflows into clear AI agent designs and implementation plans.
• Partner with Agent Delivery Engineers to deliver working solutions in customer systems.
• Use customer insight to improve agent workflows and help accounts expand after launch.
• Build trusted relationships with executive stakeholders through polished, professional communication.

What we're looking for

• 0 to 2 years of experience in a customer-facing consulting, business operations, operations, product management, or founder role.
• Experience implementing enterprise software for customers.
• Strong executive communication skills and professional English fluency.
• Hands-on comfort with LLM APIs, JSON, SQL, Excel, PowerPoint, and SaaS tools.
• Ability to move from a customer workflow to an actionable AI agent design.
• Willingness to work 60 to 65 hours per week and travel about 30% of the time on short notice.

Bonus points

• Experience with logistics or other complex operational workflows.
• Experience supporting enterprise customer deployments from discovery through go-live.
• Experience working alongside technical delivery teams.

Compensation and benefits

• Base salary of $100K to $150K, with competitive equity.
• Daily catered lunch.
• Flexible paid time off and a learning and development stipend.
• Health, vision, and dental coverage.

Location and work model

• Five days per week onsite in New York City, with San Francisco also available.
• New York City is the preferred location.
• Full-time position.
• Visa sponsorship and transfers are not available.