Associate Demand Field Service Technician Trainee

-; Georgia; Remote; USD 45,000 - 65,000; Full time

Job summary

A leading technology company is seeking a Demand Field Service Technician Trainee in the United States. In this role, you will provide service in accordance with standards while working independently and as part of a team. The ideal candidate will have an Associates Degree or equivalent experience, be willing to travel overnight 80%, and possess strong technical troubleshooting skills. This position offers opportunities for growth within a dynamic team.

Qualifications

• Must have minimum 1 year of relevant experience or equivalent education.
• Willingness to travel overnight 80% required.
• Candidates need work authorization for ABB in the US.

Responsibilities

• Responsible for Demand Field Service in Process Automation.
• Perform entry level field service tasks and identify technical issues.
• Prepare material lists needed for service activities.

Skills

Technical troubleshooting

Customer service

Problem solving

Education

Associates Degree preferred

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Overview

This Position reports to: Regional Service Manager - South

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division supports traditional industries in decarbonization and the development of new and renewable energy models.

Responsibilities

• In this role you will be responsible for Demand Field Service in Process Automation Energy Industries Service.
• Demand Field Service Technician Trainee performs service in accordance with ABB standard processes, quality standards and safety guidelines, working closely with customers and other ABB teams as the technical point of contact while delivering quality service.
• As a Demand Field Service Technician Trainee in Greater Houston, TX or Lake Charles to Baton Rouge, LA you will be required to work independently and as part of a team based on customer/contract requirements.
• The work model for the role is: Remote
• This role contributes to the Process Automation, Energy Industries Division.
• Accountabilities include: performing entry level field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Executing work on a first-time-right approach with customers, ensuring the job is done on time and as per quality standards.
• Troubleshooting simple equipment failures and making recommendations to avoid such issues in the future.

Qualifications

• Associates Degree preferred, or high-school degree and comparable military technical training
• Minimum 1 year of relevant experience or a special combination of education and experience and/or demonstrated accomplishments will be considered
• Must be willing to maintain overnight travel of 80%
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Team and Culture

Our team dynamics: You will join a dynamic, talented, high performing team, where you will be able to thrive.

Additional Information

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to sex, marital status, citizenship, age, race and ethnicity, including protected characteristics and disclosures as required by law.

For more information regarding your EEO rights as an applicant, please visit the EEOC Know Your Rights site. If you need reasonable accommodations during the application process, you may contact ABB HR.

Resumes and applications will not be accepted via this channel. Visit www.abb.com to learn more about ABB.