Associate Data Manager

LabConnect; Johnson City, Northern (TN, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

LabConnect is seeking an Associate Data Manager in Johnson City, TN to reconcile regulated laboratory data streams for clients, ensuring quality and on-time delivery.

The role involves reviewing data files, creating test data for transfers, and maintaining specifications while supporting internal data management processes.

Qualifications

• Associate’s degree or certificate in a biologic science concentration preferred.
• 4–6 years of experience in the clinical trial industry strongly preferred.
• ASCP Medical Technologist/MLT certification preferred.

Responsibilities

• Reconcile client data streams to ensure data integrity and timely delivery.
• Review lab data files to meet data transfer specifications.
• Create test lab data for transfer files and communicate with clients.

Skills

Attention to detail

Problem solving

Time management

Communication

Independent working

Client service

Team collaboration

Education

Associate’s degree or certificate in biological sciences

Job description

Job Summary

The Associate Data Manager is responsible for reconciliation tasks of regulated data streams of laboratory data to clients. This role participates in internal discussions and decisions related to the delivery of data services to stakeholders, as well as performs duties associated with day-to-day monitoring of data streams to ensure quality deliverables on time.

Essential Duties and Responsibilities

• Remediatesomissions,inconsistenciesandinaccuraciesinclientdatastreams.
• Reviewslabdatafilestoensureinformationmeetsthedatatransferspecification.
• Createstestlabdatafortestdatatransferfilesinaccordancewithdefinedprocesses.
• Creates lab data transfer specifications for low-complexity studies and communicates with clients’ amendments to the study data structure.
• Conceives, suggests, and contributes new and improved real-time validity checks in the LabConnect central laboratory information management system.
• AssistswithdatatransferspecificationmaintenanceasdirectedbythestudyData Manager.
• Formulatessystemsandensuresprojectsmeetstrategicneeds.
• Initiatesanddeliversdatatransferstoclientsortheirdesignateddatarecipientonrequestoron ascheduleagreedwiththerecipientorganization.
• Ensurestheprospectivedatatransmissioncomplieswiththedatatransferspecification documentincludingfilestructure,formatandlayout.
• Ensuresconsistencyoflaboratoryanalytereferenceranges,decimalprecision,unitsofmeasure andcorrelationfactorswherepresent.
• Formulates, installs,andverifieslaboratoryunitconversiontablestostandardizedversionsas definedbydatatransferspecificationsandwhereapplicable.
• Receivesandrespondstoallclientqueriesrelatingtotheirclinicaldatastream anddocumentstheoutcomefromthequeryintheclient’sdatabase.
• Communicateswithinternalteammemberstoensurethequalityofthedatasenttotheclient andremediateserrorsconsistentwithinternalprocesses.
• CommunicateswithInvestigator Support Servicestoensurequeriesarebeingresolved.
• Maintainsstudyscheduleinaccordancewiththecontractedagreementandclient communications.
• Performsroutineworkwithinthescopeandtraningasdirectedbythegroupmanager.

Education and Experience

• Associate’s degreeor university program certificate in a biologic science concentration preferred.
• Four to six years of experience in the clinical trial industry strongly preferred.
• An equivalent combination of above education and experience will be considered.
• Laboratory experience preferred.
• Experience in clinical trial protocol development and FDA 21CRF11/GCP strongly preferred.
• Certification as an ASCP Medical Technologist or Medical Laboratory Technician is preferred.

Skills and Ability

• Excellentattentiontodetails.
• Abilitytoadheretoestablishedtimelines,processesandprocedures.
• Strongplanningandproblemsolvingskills.
• Self-motivating and ability to work well independently, as well as use a collaborative team approach.
• Excellentorganizationand timemanagementskills,communication,multitasking, interpersonal andlisteningskills.
• Abilitytoadapttochangingenvironmentsandrequirements.
• Excellentlistening and verbal comprehension skills, including ability to translate client needs to team members.
• Abilitytomakequick but well-thoughtoutdecisions.
• Customerservice/clientrelationshipmanagementskills.

Supervisory Responsibilities: None

Physical Demands:

While performing the duties of this job, the occupant is regularly required to:

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged use of computer and headphones for conference calls.
• Communicate effectively via phone, video, and email.
• Use hands and fingers to operate a computer and other office equipment.

Travel Requirements: Minimal

One Global Team

At LabConnect, we are proud to beone global team: united by our shared mission to advance clinical trials through innovation, agility, and collaboration. We believe that our people are our greatest asset, and we are committed to fostering a workplace that reflects our core values: People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

LabConnect is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), creed, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to cultivating a workplace that is safe, equitable, and respectful for all. Together, as one global team, we strive to ensure that every individual has the opportunity to thrive and contribute to our shared success.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.