Associate Customer Advocate

Rose International; United States; Remote; USD 45,000 - 60,000; Full time

Job summary

A company is seeking an experienced Associate Customer Advocate to support customer experience and advocacy efforts remotely. The role involves collaboration with various teams, data collection, and reporting for customer programs. Candidates should have an Associate's Degree, 2+ years of experience in customer advocacy, and proficiency in collaboration tools like Zoom and Salesforce. This position offers the opportunity to work remotely.

Qualifications

• Associate's Degree required; Bachelor's Degree preferred.
• 2+ years of experience in customer advocacy or related fields.
• Proficiency in Microsoft Office 365, particularly PowerPoint, Word, and Excel.

Responsibilities

• Collaborate with other Customer Advocates across different regions.
• Assist in planning, coordinating, and reporting on Advisory Groups.
• Support data collection and reporting for Customer Advocate programs.

Skills

Customer advocacy

Collaboration

Data collection and reporting

Proficiency in Microsoft Office 365

Experience with collaboration platforms

Education

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office 365

Salesforce

Zoom

Microsoft Teams

Job description

A company is looking for an Associate Customer Advocate to support customer experience and advocacy efforts remotely.

Key Responsibilities

• Collaborate with other Customer Advocates across different regions
• Assist in planning, coordinating, and reporting on Advisory Groups using various tools
• Support data collection and reporting for Customer Advocate programs while collaborating with internal teams

Required Qualifications

• Associate's Degree required; Bachelor's Degree preferred
• 2+ years of experience in customer advocacy or related fields
• Proficiency in Microsoft Office 365, particularly PowerPoint, Word, and Excel
• Experience with collaboration platforms such as Zoom, Microsoft Teams, and Salesforce
• History of working with senior level leaders in customer accounts