Associate Creative Director - Retail

Xfinity; New York (NY); On-site; USD 141,000 - 231,000; Full time

Job summary

Xfinity seeks an Associate Creative Director to lead the in-house creative agency, driving retail campaigns and spearheading innovative designs. Collaborating closely across teams, the director will shape the brand experience while managing high-performing projects in a dynamic environment, fostering creativity and teamwork.

Qualifications

• 6+ years of creative/design experience, including 1-2 years in a senior role.
• Portfolio showcasing exceptional design work across retail and digital.
• Proven ability to lead both conceptually and in execution.

Responsibilities

• Lead concept development and design execution across omnichannel retail campaigns.
• Work closely with marcom partners to translate business objectives into creative solutions.
• Mentor designers and copywriters to elevate overall quality of creative output.

Skills

Advertising

Branding

Marketing

Education

Bachelor's Degree

Tools

Adobe Creative Suite

Figma

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Xfinity Creative Overview:

We are seeking entrepreneurial and creative individuals to help build an in-house advertising and communications function for our Xfinity products and services. The in-house agency will be primarily based in New York City and Philadelphia. This group will produce creative content for all channels including TV, digital, social, radio, in-store, print as well as extensive video production for various on-line and in-house needs. This is a unique opportunity to work in a start-up environment within a Fortune 50 company with an award-winning brand and culture.

About the Role

We’re looking for a design-driven Associate Creative Director to join our in-house creative agency and help lead the evolution of the retail spaces for Xfinity. This role is perfect for a hands-on creative leader who can concept and execute across a wide range of retail touchpoints—from in-store displays to digital screens, large scale window displays and experiential. You’ll be a key player in shaping the brand experience for millions of customers, working side-by-side with marketing, product, retail, and merchandising teams to create compelling, high-performing work.

Job Description

Key Responsibilities

• Lead concept development and design execution across omnichannel retail campaigns—including promotional signage, window takeovers, in-store digital, total store refreshes, new-store concepts, and campaign work.
• Work closely with marcom partners to translate business objectives and strategic briefs into bold, effective creative solutions.
• Present ideas and work with polish and clarity to cross-functional stakeholders, marketing leaders, and executives.
• Get hands-on with design—bringing layout, typography, and brand storytelling to life at every stage of a campaign.
• Guide and mentor designers and copywriters to elevate the overall quality of creative output and foster team development.
• Maintain a high level of attention to detail and consistency across all customer touchpoints while ensuring speed to market.
• Stay informed on industry trends, customer behaviors, and the competitive telecom landscape to fuel creative innovation.

What We’re Looking For

• 6+ years of creative/design experience, including 1–2 years in a senior or leadership role, preferably in an in-house agency or retail environment.
• A portfolio that showcases exceptional design work across retail, digital, print, and branded content.
• Proven ability to lead by doing—both conceptually and in execution—with a deep understanding of brand systems and campaign thinking.
• Excellent communication and presentation skills; comfortable in front of stakeholders and executive leadership.
• Strong collaboration skills and a proactive, problem-solving mindset.
• Expertise in Adobe Creative Suite and Figma; experience with motion design or experiential tools is a bonus.

Nice to Have

• Telecom or tech/consumer electronics experience.
• Knowledge of retail environments, including promotional calendars, planograms, or endcap design.
• Experience working within or alongside cross-functional in-house teams (e.g., marketing, product, retail operations, CX).

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Advertising, Branding, Marketing

Compensation

This job can be performed in New York City with a Pay Range of $141,100.08 - $230,891.04

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

About the company

Comcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania.

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