Associate CQV Engineer

Natera, Inc.

Austin (TX)

On-site

USD 65,000 - 90,000

Full time

5 days ago

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Benefits offered by this job

Competitive benefits package

401(k) plan

Paid time off

Discounted medical insurance

Job summary

Natera, Inc. is seeking an Associate CQV Engineer to provide service and support for laboratory equipment in the Operations laboratory.

You will install, calibrate, maintain, and repair instruments ranging from plate sealers to liquid handling robots, acting as the primary contact for production staff when equipment is not meeting specs. Collaborate with Instrument Support Engineers, Automation, and QA teams to minimize downtime, perform IQ/OQ/PQ as needed, and maintain GDP-compliant

Qualifications

BS/BA in biological science, biomedical engineering, or equivalent.
1 year of industry-related experience.
Experience supporting lab equipment is required.
Knowledge of calibration and preventive maintenance a plus.

Responsibilities

Respond to instrument failures and restore operation.
Install and qualify new laboratory equipment per protocols.
Coordinate IQ/OQ/PQ and calibration with QA.
Maintain preventive maintenance programs for instruments.
Document service activities following GDP.

Skills

Lab equipment support

Troubleshooting

Installation & qualification (IQ/OQ/PQ

Documentation & GDP

Communication skills

MS Word Excel PowerPoint

HIPAA/PHI privacy training

Education

BS/BA in biological science or biomedical engineering

Tools

Liquid handlers

Sequencers

Plate sealers

Automation equipment

Job description

Position Summary

The Associate CQV Engineer is responsible for the service and support of laboratory equipment and instrumentation utilized in the Operations laboratory. The scope of support includes installation, calibration, maintenance, and repair of both simple (e.g., plate sealers) and complex (e.g., liquid handling robotics) instrumentation in the laboratory. The Instrument Service Engineer will be the primary point of contact for production lab personnel when equipment and instruments are not operating or not meeting operational specifications.

Primary Responsibilities

Work with other Instrument Support Engineers, and the Automation and laboratory teams to respond to instrument failures and ensure proper instrument function.
Diagnose and troubleshoot any system concerns to minimize downtime.
Install new laboratory equipment (e.g., liquid handlers, sequencers, plate sealers, etc.).
Coordinate and/or perform instrument installations and qualifications per equipment protocols.
Work with Quality Assurance to determine qualification (IQ/OQ/PQ), calibration and preventive maintenance requirements for new incoming instruments, as needed, to comply with regulations.
Maintain program for preventative maintenance (PM), routine maintenance, and calibration of all laboratory equipment.
Perform troubleshooting activities and provide Level 1 service; coordinate with Level II’s and vendors to address escalated service concerns.
Recommend and implement changes to ensure ongoing high-quality performance of laboratory equipment.
Perform all service activities in compliance with all relevant safety and regulatory bodies (e.g., OSHA, CAP, CLIA, etc.).
Maintain and continuously develop knowledge and expertise related to the service of clinical laboratory equipment.
Track all service activities utilizing system(s) developed in accordance with service procedures and laboratory policies.
Ensure all service documentation is complete, timely, and accurate following Good Documentation Practices (GDP).
Excellent verbal and written English communication skills.
Adaptable, open to change, and the ability to work in ambiguous situations while responding to new information and unexpected circumstances.
Strong interpersonal and teamwork skills; ability to easily convey concepts and priorities, as well as an ability to solicit feedback and inputs.
Support and comply with the company’s Quality Management System policies and procedures.
Coordinate duties with Equipment Technician
Perform other tasks as specified by the supervisor/manager
This role works with PHI on a regular basis both in paper and electronic form and have access to various technologies to access PHI (paper and electronic) in order to perform the job
Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
Must maintain a current status on Natera training requirements.

Qualifications

BS/BA in a biological science/biomedical engineering, similar field of study, or comparable industry experience
1 years of industry-related experience.
Experience supporting lab equipment or similar required

Knowledge, Skills and Abilities

Ability to analyze and problem solve issues
Excellent attention to detail and accuracy
Ability to promote a positive team environment
Adaptability in a frequently-changing environment
Normally receives general instructions on routine work, detailed instructions on new projects or assignments
Maintain a high level of professionalism and responsibility
Must have strong communication, interpersonal and organizational skills
Word processing and data management (MS Word, Excel, PowerPoint, etc.)

Preferred skills

Familiar with DNA Isolation and Purification, PCR, Cell Culture, Sequencing, etc.
Experience operating automation or sequencing instrumentation.

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information