Associate Content Specialist (Contract) - Overwatch | Irvine, CA

BLIZZARD ENTERTAINMENT, INC.; Irvine (CA); Hybrid; USD 34,000 - 62,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid holidays and vacation

Tuition reimbursement

Mental health & wellbeing programs

Job summary

Blizzard Entertainment is seeking an Associate Content Operations Specialist (Contract) to join the Overwatch team in Irvine, CA. You will support shop content, configure products, manage schedules, and coordinate pricing for promotions across global markets.

The role requires strong organizational and communication skills, experience with content management tools, and collaboration across internal and external partners.

Qualifications

• 2+ years of experience in digital commerce, content operations, live operations, digital supply chain, or digital product implementation and configuration.
• Experience supporting shop content, product setup, campaigns, or operational processes in a fast-paced environment.
• Experience working with cross-functional teams to support launches, promotions, or live content updates.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines with a high level of accuracy.
• Strong verbal, written, and interpersonal communication skills.
• High attention to detail, a proactive mindset, and a strong sense of accountability.
• Comfort working within established processes while also helping improve them over time.

Responsibilities

• Support the creation, configuration, and maintenance of products for the Overwatch Shop and other initiatives, including viewership incentives and partnerships.
• Configure assets and map game content to products unlocking access.
• Maintain the Overwatch Shop schedule and layout with cross-functional teams.
• Implement product pricing and updates during promotions and sales.
• Coordinate with content development and production to track schedules for releases and shop updates.
• Maintain operational records and configuration details across launches and updates.
• Contribute to improvements in internal tools, workflows, and processes for product/shop management.
• Identify and resolve configuration issues ahead of launch for a smooth player experience.
• Lead APAC regional intake, configuration, and execution for content including bundles, incentives, partnerships, pre-orders, and campaigns.
• Drive APAC readiness across stakeholders by aligning teams and resolving territory-specific risks.

Skills

Digital commerce

Content operations

Live operations

Cross-functional teamwork

Organizational skills

Verbal & written communication

Attention to detail

Process improvement

Tools

Excel (Microsoft Office)

Jira

Confluence

Flow

Shotgrid

Job description

Team Name: Overwatch

Job Title: Associate Content Specialist (Contract) - Overwatch | Irvine, CA

Requisition ID: R028307

Job Description

Blizzard Entertainment is seeking an Associate Content Operations Specialist to join the Overwatch development team in Irvine, CA! As a key member of the development team, you will be responsible for delivering operational support for in-game commerce content, shop configuration, and live content releases that help bring new Overwatch experiences to players around the world. In this role, you will work with teams across commercial strategy, content development, and production to support the workflows and systems that connect game content to Blizzard's and our partners' commerce and distribution platforms. Your work will help keep content launches organized, accurate, and on schedule for players worldwide. This role offers a hybrid work week, with a mix of remote and on-site days, based out of our Blizzard Irvine studio.

Responsibilities

• Support the creation, configuration, and maintenance of products for the Overwatch Shop and other initiatives, including viewership incentives, commercial partnerships, and special events in close cooperation with both internal groups and external partners/vendors.
• Configure assets and associate game content with the products that unlock access to that content.
• Maintain the Overwatch Shop schedule and layout configuration in collaboration with Commercial and cross-functional teams.
• Implement product pricing and pricing updates during promotions and sales.
• Coordinate with content development and production teams to track and document schedules for new product releases, shop updates, and related initiatives.
• Help maintain accurate operational records, documentation, and configuration details across launches and updates.
• Contribute to improvements in internal tools, workflows, and processes related to product and shop management.
• Help identify and resolve configuration issues ahead of launch to support a smooth player experience.
• Lead regional intake, configuration, and execution for APAC-specific content, including but not limited to cosmetic bundles, viewership incentives, commercial partnerships, pre-order efforts, and territory-specific campaigns & events.
• Drive APAC operational coordination and readiness across internal stakeholders and regional partners by aligning cross-functional teams, maintaining clear documentation, proactively resolving territory-specific risks, and escalating to the wider organization as needed.

Minimum Requirements

• 2+ years of experience in digital commerce, content operations, live operations, digital supply chain, or digital product implementation and configuration.
• Experience supporting shop content, product setup, campaigns, or operational processes in a fast-paced environment.
• Experience working with cross-functional teams to support launches, promotions, or live content updates.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines with a high level of accuracy.
• Strong verbal, written, and interpersonal communication skills.
• High attention to detail, a proactive mindset, and a strong sense of accountability.
• Comfort working within established processes while also helping improve them over time.
• A collaborative, team-first approach and a commitment to acting in the best interests of the game and player experience.

Bonus Points

• Experience supporting a live product, live service game, or online game environment.
• Familiarity with digital storefronts, content management systems, or commerce/distribution tools.
• Proficiency with Microsoft Office tools, especially Excel, as well as Jira, Confluence, Flow, Shotgrid or similar applications.
• Passion for Overwatch and Blizzard games.

Your Platform

Best known for iconic video game universes including Warcraft®®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry's most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all the qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [e-mail]. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we've got our employees covered!

Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
• 401(k) with Company match, tuition reimbursement, charitable donation matching
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

In the U.S., the standard base pay range for this role is $24.43 - $45.19 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

Blizzard Entertainment® is a premier developer and publisher of entertainment software. After establishing the Blizzard Entertainment label in 1994, the company quickly became one of the most popular and well-respected makers of computer games. By focusing on creating well-designed, highly enjoyable entertainment experiences, Blizzard Entertainment has maintained an unparalleled reputation for quality since its inception.