Associate Consultant, Sales - Implementation

American Airlines; Fort Worth (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k)

Employee discounts

Job summary

American Airlines in Fort Worth is seeking an Associate Consultant, Sales - Implementation to support the Corporate Contracting Team. You will create, analyze, and validate contract terms, coordinate pricing and travel agreements, and drive improvements across contracting processes.

The role requires a Bachelor degree with 2 years of related experience; advanced problem solving, collaboration and MS Office proficiency are highly valued. Travel may be required as part of this position.

Qualifications

• Bachelor’s degree or equivalent experience/training; 2 years related work experience.
• Advanced degree preferred.
• High initiative, collaboration and problem solving.
• Knowledge of MS Office (Word, Excel, Outlook, PowerPoint).
• Knowledge of Airline Sales, Revenue Management, Reservations, Operations, or Alliances.
• Ability to be collaborative, structured and innovative with strong people vs. quantitative skills.

Responsibilities

• Creates, analyzes, and validates corporate contract terms in CRM and contracting tools.
• Validates agency distribution information and approvals for upload into contracting tools.
• Creates corporate travel agreement terms, carrier addenda, and discount terms for signatures.
• Transmits agency ticketing instructions with corporate pricing discounts to fare filing tools.
• Creates team site guides for STAR files for easy access by offices and audit teams.
• Responds to pricing inquiries regarding contracts, pricing and strategy.
• Analyzes market data to advise Corporate Sales Managers.
• Liaises with airline partners to improve processes and customer experience.
• Manages multiple ad-hoc projects with cross-functional teams.
• Reviews contracting process, reports issues and proposes improvements and training.

Skills

Resourceful

Creative thinker

Outstanding organizational skills

Self-starter

Ability to prioritize multiple tasks

Collaborative

Ability to make independent decisions

MS Office proficiency

Education

Bachelor’s degree or equivalent experience/training

Tools

Microsoft Dynamics (CRM)

PRISM

Icertis

Anaplan

Smartsheet

Job description

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Associate Consultant, Sales - Implementation Posting Start Date: 9/10/26

Location:DFW Headquarters Building 8 (DFW-SV08)
Cities:Fort Worth - TX
Requisition ID:88095

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This role is crucial to thesucess of the Corporate Contracting Team within the Global Sales Organization, part of the Customer Division.
• The effective candidate must be a self-starter, highly motivated and organized. They must have the ability to prioritize daily responsibilities and projects to meet or exceed deadlines to improve speed to market as well as simplifying our contracting documents and processes.

What you'll do

• Creates, analyzes, and validatescorporate contract terms in CRM (Microsoft Dynamics) and Contracting (PRISM, Icertis, Anaplan) systems
• ValidatesAgency distribution information and approvals for upload into contracting tools (PRISM, Icertis)
• CreatesCorporate Travel Agreement Legal Terms, Carrier Addenda’s, and associated discount terms and agency IATA locations to send via e-signature or hard copy to Account Managers and Corporation signatories
• Transmits Agency Ticketing Instructions with corporate pricing discounts to Revenue Management/ATPCO fare filing via digital tools (Smartsheet)
• Creates Team Site Web Reference guides for STAR files for easy access for Reservations, Airline Ticketing offices and audit teams to interpret all corporate agreements
• Responds to pricing inquiries from internal and external customers in regards to corporate contracts, sales strategy initiatives and pricing discrepancies
• Analyzes market data and insights to consult directly with American’s Corporate Sales Managers
• Liaises with other airline partners to improve processes and the customer experience
• Manages multiple Ad-hoc projects for ongoing corporate initiatives in collaboration with different teams across American including Field Sales, Revenue Management, Sales Support, and Sales Operations
• Reviews AA’s contracting process, report issues and inefficiencies, and proposes actionable improvements. This task includes following up on those improvements as well as training the rest of the team.

All you'll need for success

• Minimum Qualifications- Education & Prior Job Experience
  • Bachelor’s degree or equivalent experience/training
  • 2 years related work experience
• Preferred Qualifications- Education & Prior Job Experience
  • Advanced Degree
  • High level of initiative, collaboration and creative problem solving
  • Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
  • Knowledge of Airline Sales, Revenue Management, Reservations, Operations, or Alliances
  • Ability to be collaborative, structured, and innovative with a strong balance of people and quantitative skills
• Skills, Licenses & Certifications
  • Resourceful, creative thinker; proactive in suggesting improvements and ideas
  • Outstanding organizational skills
  • Strong attention to detail and accuracy with ability to understand complex, interrelated elements
  • Ability to be a self-starter who can execute multiple projects concurrently with minimal supervision and prioritize opportunities
  • Abilityto make independent decisions while working as part of a highly coordinated and interdependent team
  • Ability to collaborate and build consensus in team environment
  • Proficient user of MS Office suite (Excel, Word, Outlook and PowerPoint)

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities:Fort Worth - TX
Requisition ID:88095

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