Associate Computer Systems Analyst - Linux - Melbourne FL

0090 CORP-Corporate Office; United States; On-site; USD 59,900 - 89,900; Full time

Benefits offered by this job

Health insurance coverage

Life and disability insurance

Paid time off

Job summary

0090 CORP-Corporate Office is looking for an Associate Computer Systems Analyst to support information systems at our Melbourne, FL location. This role entails maintaining customer satisfaction and resolving technical issues.

Candidates should have relevant education and will be required to obtain Security+ certification. The position requires U.S. citizenship and security clearance.

Qualifications

• Master’s or Bachelor's degree with 0 years of experience; or Associate’s degree with 2 years; or High School diploma with 4 years.
• Able to obtain Security+ within 9 months.
• Current U.S. Government Secret security clearance within the last 6 years.

Responsibilities

• Exhibit good communication skills and patience with customers.
• Maintain high levels of customer satisfaction.
• Assist with resolution of technical problems.

Skills

Linux

Customer communication

Technical problem resolution

Education

Master's or Bachelor's degree

Associate's degree

High School Diploma/GED

Tools

ServiceNow

JIRA

Job description

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE REQUIRED FOR START: Yes

CLEARANCE TYPE: Interim Secret

TRAVEL: Yes, 10% of the Time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people’s lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation’s history — from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the Moon. We look for people who have bold new ideas, courage, and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they’re making history.

Job Overview

The Northrop Grumman Classified Solutions team is seeking an Associate Computer Systems Analyst - Linux to support information system lifecycle activities. The selected candidate will be required to work on‑site, full‑time at our Melbourne, FL location.

Responsibilities

• Exhibit good communication skills, an energetic approach, and patience with customers.
• Establish and maintain high levels of customer satisfaction according to defined objectives while adhering to established policies.
• Maintain an accurate inventory of hardware in the asset management system, updating the records for each deployment, upgrade, relocation, and retirement.
• Assist with the resolution of technical problems and answer queries by telephone in support of internal customers relating to computer hardware, software, network, and telecommunications systems.
• Collaborate with network, software, and system engineers, and PC desktop technicians to operate multi‑user computer systems.
• Support multiple networks under supervision, ensuring necessary administration tasks are completed following all security policies and procedures.
• Follow documented technical processes and procedures in support of job duties as assigned.
• Report task statuses as required for all recurring and non‑recurring efforts in written and oral format.
• Work across disciplines to isolate issues between software, firmware, and hardware, operating systems, networks, applications, and between one‑time events and recurrent systematic problems.
• Support environments by means of ticketing systems such as ServiceNow and JIRA.
• Raise issues that require senior‑level attention or involvement.
• Lift and move equipment up to 50 pounds.
• Work after hours, and on weekends, as needed.

Basic Qualifications

• Master’s or Bachelor’s degree with 0 years of experience; or an Associate’s degree with 2 years of experience; or a High School Diploma/GED with 4 years of experience.
• Able to obtain a Security+ within 9 months of start date.
• Current U.S. Government Secret security clearance (at a minimum), completed within the last 6 years; or enrollment in the U.S. Government Continuous Evaluation (CE) Program.
• Ability to obtain and maintain access to Special Access Programs as a condition of continued employment.
• Experience using Linux.

Preferred Qualifications

• Bachelor’s Degree.
• Active Security+ certification.
• Experience supporting environments using ticketing systems such as ServiceNow and JIRA.

Salary

Primary Level Salary Range: $59,900.00 - $89,900.00. The range is a guideline; Northrop Grumman considers factors such as scope and responsibilities of the position, candidate’s experience, education, skills, and current market conditions when determining the base salary offer. Depending on the position, employees may be eligible for overtime, shift differential, discretionary bonuses, and for senior positions, long‑term incentives.

Benefits

Northrop Grumman provides a variety of benefits, including health insurance coverage, life and disability insurance, a savings plan, company‑paid holidays, and paid time off (PTO) for vacation and/or personal business.

Attendance & Work Hours

Due to the classified nature of the work, this position does not offer any virtual or telecommute options. Applicants are encouraged to apply only if they are willing to work on‑site.

Equal Opportunity Employer

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO.

Citizenship

U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.