Associate Computer Systems Analyst - Linux - Melbourne FL

Northrop Grumman; Melbourne (FL); On-site; USD 59,900 - 89,900; Full time

Benefits offered by this job

Health insurance coverage

Paid time off (PTO)

Life and disability insurance

Job summary

Northrop Grumman in Melbourne, FL, is seeking an Associate Computer Systems Analyst to support information systems lifecycle activities. This full-time on-site role requires strong communication skills and an understanding of Linux systems.

Basic qualifications include a relevant degree, a U.S. Government Secret security clearance, and the ability to obtain a Security+ certification. Employees may receive salary bonuses and other benefits.

Qualifications

• Master’s or Bachelor's degree with 0 years of experience; OR an Associate’s degree with 2 years of experience; OR a High School Diploma/GED with 4 years of experience.
• Candidates must have a current U.S. Government Secret security clearance.
• Able to obtain a Security+ certification within 9 months.

Responsibilities

• Assist with technical problem resolution for internal customer systems.
• Maintain accurate hardware inventory and update asset management records.
• Collaborate with engineers and technicians on multi-user computer systems.

Skills

Linux

Customer satisfaction

Communication skills

Problem-solving

Education

Bachelor's degree

Tools

ServiceNow

JIRA

Job description

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE REQUIRED FOR START: Yes

CLEARANCE TYPE: Interim Secret

TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

The Northrop Grumman Classified Solutions team is seeking an Associate Computer Systems Analyst - Linux to support information system lifecycle activities. The selected candidate will be required to work on-site, full-time at our Melbourne, FL location.

Responsibilities

• Exhibit good communication skills, an energetic approach, and patience with customers.
• Establish and maintain high levels of customer satisfaction according to defined objectives while adhering to established policies.
• Maintain an accurate inventory of hardware in the asset management system, updating the records for each deployment, upgrade, relocation, and retirement.
• Assist with the resolution of technical problems and answers queries by telephone, in support of internal customers computer hardware, software, network, and telecommunications systems.
• Awareness of operations surrounding multi-user computer systems, including collaboration with network, software, and system engineers, PC desktop technicians.
• Able to support multiple networks, under supervision ensuring necessary administration tasks are completed following all security policies and procedures.
• Follow documented technical processes and procedures in support of job duties as assigned.
• Report task statuses as required for all recurring and non-recurring efforts in written and oral format.
• Awareness to working across disciplines to isolate issues between software, firmware, and hardware, between software and operating systems, between networks and applications, and between one-time events and recurrent systematic problems.
• Support environments by means of ticketing requirements systems (ServiceNow, JIRA, etc.).
• Raises issues that require senior level attention or involvement.
• Lifts and moves equipment up to 50 pounds.
• Work after hours, and weekends, as needed.

Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply only if they are willing to work on-site.

Basic Qualifications

• Master’s orBachelor's degree with0 years of experience; OR an Associate’s degree with2 years of experience; OR a High School Diploma/GED with4 years of experience is required
• Able to obtain a Security+ within 9 months of start date
• Candidates must have a current U.S.Government Secret security clearance (at a minimum), to include a closed investigation date completed within the last 6 years OR must be enrolled in the U.S.Government Continuous Evaluation (CE) Program to be considered
• Candidates must have the ability to obtain, and maintain, access to Special Access Programs as a condition of continued employment
• Experience using Linux

Preferred Qualifications

• Bachelor’s Degree
• An active Security+
• Experience supporting environments by means of ticketing requirements systems (ServiceNow, JIRA, etc.)

Primary Level Salary Range: $59,900.00 - $89,900.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit https://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.