Associate Community Manager - Saga Tallahassee

Landmark Properties, Inc.; Tallahassee (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading property management company is seeking an Associate Community Manager for their Saga Tallahassee community. The role involves marketing the community, ensuring leasing targets are met, and providing exceptional customer service. The ideal candidate will manage leasing, marketing strategies, and maintain a positive community image while adhering to company policies.

Qualifications

• Experience in customer service and marketing.
• Ability to manage time effectively.

Responsibilities

• Develop marketing plans to meet occupancy goals.
• Ensure compliance with Fair Housing laws.
• Exceed expectations of residents and prospects.

Skills

Customer Service

Marketing

Communication

Job description

Associate Community Manager - Saga Tallahassee

Join to apply for the Associate Community Manager - Saga Tallahassee role at Landmark Properties, Inc.

Job Description

The Associate Community Manager is responsible for effectively marketing the community and ensuring leasing targets are achieved. They prioritize prospects' and residents’ needs, requests, and follow-up, maintaining professionalism and courtesy at all times.

Reports to:

Community Manager

Direct Reports:

None

Responsibilities

The duties below outline the core responsibilities and may be modified as community needs evolve:

Leasing & Marketing

• Develop marketing plans and strategies to meet occupancy goals
• Monitor leasing reports and make pricing recommendations for rent growth
• Ensure compliance with Fair Housing laws and corporate procedures
• Accurately enter data in Entrata and follow up accordingly
• Promote a positive image of the community
• Generate traffic through effective marketing techniques
• Manage all tasks to close sales, including tours, lead generation, and follow-up
• Complete required documentation promptly
• Maintain and update social media channels regularly
• Oversee renewal processes and community engagement activities

General Administration

• Maintain confidentiality of all sensitive information
• Participate in staff and emergency meetings
• Adhere to company policies and maintain a professional environment
• Report time and attendance accurately
• Understand lease agreements and communicate details clearly
• Assist with move-in and move-out activities
• Manage time effectively
• Support corporate projects as needed

Financial Management

• Maximize revenue and occupancy
• Operate within marketing budgets with prior approval

Personnel

• Ensure staff practice Landmark LEASE protocols
• Train staff on marketing and lease review procedures

Customer Service

• Exceed expectations of residents, prospects, and vendors
• Communicate effectively with all stakeholders
• Create resident newsletters and communications
• Mediate resident conflicts and promote community harmony
• Participate in resident retention initiatives

Facilities

• Assist in creating and executing turn plans
• Conduct property inspections and address maintenance issues

Risk Control

• Enforce safety and emergency policies
• Report safety risks and incidents
• Assist in emergency response procedures

Work Environment & Physical Demands

The work environment is typically moderate noise. Occasional travel may be required. Accommodations are available for individuals with disabilities.

Landmark Properties is an equal opportunity employer, committed to diversity and inclusion.