Associate Community Manager

Edward Rose & Sons, LLC; Farmington Hills, Northern (MI, KY); Hybrid; USD 29,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits package

On the job training and development

Generous paid time off

Competitive compensation with bonus

Great work environment

Advancement opportunities

Discounted apartment home

Compensation: Starting at $25.31 perhr

Job summary

Edward Rose & Sons, LLC is seeking an Associate Community Manager to join our on-site team at a Farmington Hills community. You will manage leases, traffic, and move-in/out procedures while supervising teams and promoting top-tier customer service.

Requirements include a Bachelor's degree preferred, prior supervisory and leasing or sales experience, and proficiency with Microsoft Office and Yardi Voyager. Flexible schedule with weekend hours may be required; reliable transportation is a must.

Qualifications

• Bachelor's degree preferred.
• Supervisory experience preferred.
• Sales or customer service experience required.
• Multi-family property management experience preferred.
• Leasing experience preferred.
• Proficient with Microsoft Office programs.
• Experience using Yardi Voyager preferred.
• Maintain professional appearance per dress code.
• Flexible with work schedule; weekend hours may be assigned.
• Reliable transportation and valid driver’s license.

Responsibilities

• Handle apartment rentals: generate traffic, lease documents, and move-in/move-out procedures.
• Oversee assigned departments and coordinate with supervisors.
• Promote high quality customer service through team development.
• Review and improve technical and administrative processes.
• Interview and hire candidates; train new hires.
• Resolve resident concerns promptly and effectively.
• Identify improvements to boost retention and revenue.
• Evaluate contractor projects for quality and compliance.
• Assist Property Manager with reports and communications.
• Organize community events and special projects.
• Note repairs and charges for resident damages at move-out.

Skills

Customer service

Supervisory experience

Sales experience

Leasing experience

Microsoft Office

Yardi Voyager

Professional appearance

Flexible schedule

Reliable transportation

Education

Bachelor's degree

Tools

Microsoft Office

Yardi Voyager

Job description

Windemere Apartments
Farmington Hills, MI 48335, USA

Description

Start with a job, stay for a career.

For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.

We are currently looking for an Associate Community Manager to join our on-site community team to help support a positive experience for our residents.

What are the responsibilities of an Associate Community Manager?

• Responsible for all activities related to apartment rentals, including generating and handling traffic, leasing apartments, qualifying prospective residents, preparing lease documentation, and completing move-in and move-outprocedures
• Oversee assigned department(s) and work cohesively with supervisors to ensure each team's success in their day-to-day operations
• Promote high quality customer service through team development initiatives
• Consistently review and develop the team on technical and administrative processes
• Interview and hire qualified candidates
• Successfully acclimate new hires into their roles
• Successfully evaluate and resolve resident concerns in a timely manner
• Identify areas for improvement and suggest practical updates to enhance resident retention and revenue
• Evaluate contractor projects upon completion to ensure high quality and contract compliance
• Assist the Property Manager with accurate and timely report submission
• Accurately prepare and submit communications to the collections department
• Participate in organizing and facilitating community events and other special projects as assigned
• Note repairs, replacements needed and appropriate charges for resident damages upon move out.

What are the role requirements?

• Bachelor's degree is preferred
• Previous experience in a supervisory role is preferred
• Previous sales or customer service experience is required
• Previous experience in multi-family property management is preferred
• Previous leasing experience is preferred
• Must be proficient with Microsoft Office programs
• Experience using Yardi Voyager or related property management software is preferred
• Maintain a professional appearance following team dress code policy
• Must be flexible with work schedule. Weekend hours may be assigned
• Have reliable transportation and valid driver's license

What's in it for you?

• Comprehensive benefits package, including 401(k) with company match
• On the job training and development
• Generous paid time off programs
• Competitive compensation plan with bonus opportunities
• Great work environment
• Opportunities for advancement
• Discounted apartment home
• Compensation: Starting at $25.31 per hour or higher, based on experience.

Grow a Career with Edward Rose & Sons!

Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.

Our Mission, Vision, and Values:

We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.