ASSOCIATE COMMISSIONER

FIRE DEPARTMENT; New York (NY); On-site; USD 86,000 - 105,000; Full time

Job summary

FDNY seeks a full-time Associate Commissioner to serve as the Department’s principal advisor on organizational performance, analytics, and transformation. The role leads a multidisciplinary team, develops a performance-management framework, and partners across bureaus to improve service delivery using Lean, Six Sigma, and BPM methodologies.

Reporting to the Fire Commissioner, the selected candidate will drive enterprise-wide improvement initiatives, build executive dashboards and KPIs, and

Qualifications

• Bachelor's degree required with 4 years of experience, including 18 months in administrative, managerial, executive, or supervisory roles.
• Experience leading enterprise-wide performance management or organizational improvement initiatives is preferred.
• Certifications in Lean Six Sigma, BPM, Change Management, or similar are a plus.

Skills

Executive leadership

Performance management

Strategic planning

Data visualization

Analytical skills

Education

Bachelor's degree

Tools

BI tools

Job description

The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.

The Fire Department, City of New York (FDNY), seeks a full-time Associate Commissioner. Reporting directly to the Office of the Fire Commissioner, the Associate Commissioner will serve as the Department’s principal advisor on organizational performance, strategic analytics, process improvement, and enterprise transformation. The selected candidate will lead a multidisciplinary team responsible for evaluating organizational effectiveness, analyzing operational and administrative performance, identifying opportunities for improvement, and supporting executive decision-making through data-driven insights. This position will partner with Bureau Chiefs, Deputy Commissioners, uniformed leadership, and civilian executives to improve operational performance, modernize business processes, and foster a culture of continuous improvement throughout the Department. Serve as the Departments executive advisor on organizational performance, enterprise analytics, and continuous improvement initiatives. Serve as the Departments executive advisor on organizational performance, enterprise analytics, and continuous improvement initiatives. Develop and implement a department-wide performance management framework aligned with the Commissioners strategic priorities. Partner with internal stakeholders and lead enterprise-wide improvement initiatives utilizing Lean, Six Sigma, Business Process Improvement (BPI), and other continuous improvement methodologies. Identify operational inefficiencies, organizational risks, and opportunities to improve service delivery through quantitative and qualitative analysis. Develop executive dashboards, performance scorecards, key performance indicators (KPIs), and strategic reports for executive leadership. ASSOCIATE COMMISSIONER (FD) - 95040

Minimum Qualifications

• 1. A bachelor's degree from an accredited college and 4 years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position; or
• 2. A combination of education and/or experience equivalent to "1" above. However, all candidates must have the 18 months of administrative, managerial, executive, consultative or supervisory experience described in "1" above.

Preferred Skills

• Demonstrated executive leadership experience leading enterprise-wide performance management or organizational improvement initiatives.
• Extensive knowledge of organizational performance management, operational excellence, strategic planning, and continuous improvement methodologies.
• Experience implementing Lean, Lean Six Sigma, Business Process Management (BPM), Operational Excellence, or similar frameworks.
• Strong analytical skills with experience utilizing business intelligence, data visualization, and performance measurement tools.
• Experience leading complex organizational transformation initiatives in large public-sector, public safety, healthcare, military, or similarly complex organizations.
• Certifications: Certification in Lean Six Sigma, Project Management, Business Process Management, Change Management, or other recognized continuous improvement methodologies is preferred.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.