Associate Cloud Operations Engineer (Req# 1164)

ePlus inc.; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

ePlus inc. seeks an Associate Cloud Operations Engineer to join a team focused on supporting customer workloads in the public cloud. You will help maintain Azure environments, monitor performance, and troubleshoot across domains, with emphasis on automation and secure, scalable operations.

Candidates should have Azure networking and DevOps experience, plus Linux/Windows administration and strong communication skills to collaborate with dispersed engineering teams.

Qualifications

• Experience supporting customers deploying workloads in the public cloud.
• Ability to troubleshoot complex public cloud technical issues.
• Excellent written and verbal communication skills.
• Familiar with Azure networking and DevOps tooling.

Responsibilities

• Support and maintenance of Azure production environments.
• Ensure availability, performance, security, governance and scalability of Azure production systems.
• Troubleshoot across various application domains and platforms.
• Support systems for metrics, logging, and monitoring on Azure.
• Maintain tools for automation of different operational processes.

Skills

Public cloud

Azure

Azure DevOps

CI/CD

Linux

Windows

Networking

Troubleshooting

Communication

Security basics

Tools

Active Directory

Azure Active Directory

SQL

Patch Management

Certificate Services

Key Vault

Azure Firewall

Defender for Cloud

Azure WAF

ExpressRoute

Job description

Associate Cloud Operations Engineer (Req# 1164)

Overview

As an Associate Cloud Operations Engineer, you will be responsible for working in a team-based environment supporting our customers running workloads in the public cloud. You will work in conjunction with your team to foster heightened customer experience and drive technical innovation in the managed services practice.

Your Impact

The essential functions of this position include:

• Support and maintenance of Azure production environments
• Ensuring availability, performance, security, governance and scalability of Azure production systems via various monitoring, logging, and other toolsets
• System troubleshooting and problem resolution across various application domains and platforms.
• Support of systems for metrics, logging, and monitoring on Azure platform.
• Maintenance and management of tools for automation of different operational processes.

Qualifications

• Experience supporting customers deploying workloads in the public cloud
• Ability to troubleshoot complex, interdisciplinary public cloud technical issues
• Ability to work in a diverse and geographically dispersed team environment with multiple engineering resources of varying skillsets and responsibilities
• Excellent written and verbal communication skills with the ability to work with a wide range of Customers across different verticals
• Familiar with cloud networking constructs such as Expressroute and VNETs
• Experience working in CI/CD pipelines to include tools such as Azure DevOps
• Knowledge of operating system administration to include Linux and Windows
• Microsoft technologies to include Active Directory, SQL, Patch Management, Certificate Services, Cloud Identity to include Active Directory and Azure Active Directory
• Cloud Security services to include Defender for Cloud, Key Vault, Azure Firewall, Azure WAF
• Experience with application load testing and quality assurance activities
• 1+ years of experience in deploying and supporting complex datacenter and/or public cloud environments
• Entry level public cloud related certification preferred

Position Specifics

The initial base salary range for this position is expected to be between $65,000 and $90,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewedhere .

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

• Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
• Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
• Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
• Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

• We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
• ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

• While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
• By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice .

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