Associate Clinical Specialist CRM - Mountain View

Medtronic; Mountain View (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Medtronic plc in Mountain View, CA is seeking a Cardiac Rhythm Management Clinical Specialist to provide technical, educational, and sales support to meet CRM objectives.

The role requires frequent travel within the territory (approximately 80%) and the ability to work in clinical settings with lifting and long hours. A valid driver’s license is required and weekend/after-hours coverage may be needed.

Qualifications

• High School Diploma PLUS a minimum 4 years OR associate's degree PLUS a minimum 2 years' work experience in healthcare, field sales, or related areas OR Bachelor's Degree
• Nice to have: B.A./B.S. in nursing, life sciences, biomedical engineering; foreign degrees must meet regulatory requirements

Responsibilities

• Provide technical support for CRM devices and therapies, including system checks and troubleshooting.
• Coordinate operational support and manage patient documentation and resources.
• Educate physicians, hospital staff, and field teams on CRM products and solutions.
• Collaborate with sales leadership to understand customer needs and market dynamics.
• Identify customer opportunities and assist with purchase orders and competitive feedback.
• Travel frequently within the assigned territory to support clinics and meetings.
• Perform heavy physical duties and work in clinical environments with safety requirements.

Skills

Technical support

Sales support

Education

Healthcare experience

CRM systems

Education

Bachelor’s degree

Associate’s degree

High School Diploma

Tools

CRM devices

Job description

We anticipate the application window for this opening will close on - 6 Nov 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

POSITION DESCRIPTION:

Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and acting promptly.

This role supports the Mountain View territory and requires candidates to reside within the assigned area and travel regularly to customer accounts. Clinical Specialists must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record that meets company standards are required.

To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at Medtronic Careers

The Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM's unique ability to pair proven life-saving therapies with intelligent technology gives clinicians and patients greater confidence. Clinical impact and innovation come together to improve lives through meaningful patient outcomes.

POSITION RESPONSIBILITIES:

• Provide technical support for CRM devices and therapies by performing system checks/interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
• Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business needs.
• Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions, while supporting the onboarding and development of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
• Maintain technical expertise by staying current on new CRM products, therapies, solutions, and patient management offerings to effectively support customers and clinical outcomes.
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving - approximate 80% of the time
• Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs. , sitting, standing, and walking for 8+ hours per day , and regularly bending, stooping, squatting, and maintaining balance.
• Work effectively in clinical environments with exposure to eye protection, infectious disease, and radiation, while wearing 7-9 lbs. of lead for extended periods, utilizing computers and mobile devices, and maintaining the vision capabilities necessary to support patient care and field-based responsibilities.
• Performs other duties as assigned

Required Qualifications

High School Diploma PLUS a minimum 4 years OR associate's degree PLUS a minimum 2 years' work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing OR Bachelor's Degree

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:

B.A./B.S. Degree in nursing, life sciences, biomedical engineering For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may b