Associate Clinical Oncology Specialist

Natera; Greenwood Village (CO); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Commission program

Car allowance

Restricted Stock Units (RSUs)

Comprehensive medical, dental, vision, life and disability plans

401k benefits

Generous employee referral program

Job summary

Natera is looking for an Associate Clinical Oncology Specialist to improve patient outcomes through effective account management and support for oncology products. The role requires building strong relationships with medical professionals and a focus on sales and service.

Candidates should have a relevant degree, alongside experience in medical sales or clinical support, to drive patient retention and ensure adherence to test protocols. A competitive compensation package with base salary and commissions is offered.

Qualifications

• Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience.
• Medical assistant, clinical support, patient liaison or nursing background in oncology or a minimum of 2 years of medical sales experience.

Responsibilities

• Work with assigned COS to grow, maintain & support existing customers.
• Educate medical professionals on Natera's resources to facilitate test order management.
• Utilize and maintain internal reports of key performance indicators related to patient retention.

Skills

Oncology knowledge

Medical sales experience

Communication skills

Analytical skills

Microsoft PowerPoint proficiency

Time management

Education

Bachelor’s degree or Associate’s degree with relevant experience

Tools

Microsoft Excel

Data spreadsheets understanding

Job description

Location

Territory: Northwest Houston and surrounding areas, including The Woodlands, Texas Medical Center, Memorial City, College Station, and Cypress.

Associate Clinical Oncology Specialist (ACOS)

The ACOS is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers.

Primary Responsibilities

• Work with assigned COS to grow, maintain & support existing customers
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist.
• Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving
• Become experts on all Natera Oncology products and processes to maximize effectiveness in the field.
• Educate medical professionals on the tools and resources that Natera provides to facilitate test order management
• Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.
• Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, and others, to achieve the best outcomes for the patient and the provider.

Qualifications

• Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience
• Medical assistant, clinical support, patient liaison or nursing background in oncology or a Minimum of 2 years of medical sales experience

Knowledge, Skills, and Abilities

• Thrives in ambiguous environments
• Exceptionally bright, flexible, self‑motivated, and results oriented with strong interpersonal and analytical skills
• Ability to think strategically as well as execute tactically
• Must act with a sense of urgency
• Have a strong desire to work in a fast‑pace environment and must work independently with an internal drive to be successful
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize
• Proficient in Microsoft PowerPoint and Excel; Gmail
• Fluent in understanding data spreadsheets and technologies, although the Patient Retention Specialists will continue to lead patient identification and vetting
• Demonstrated ability to quickly learn software and reporting systems

Physical Demands & Work Environment

• Duties are typically performed in a medical office or hospital setting.
• This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material.
• Duties may require working outside normal working hours (evenings and weekends) at times.

Compensation

In addition to a base salary, we offer uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).

The compensation package listed is for 1st year OTE, which are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. On‑target earnings (OTE) represent the total potential income an employee can earn by achieving 100% of their performance goals. It combines a base salary with commissions and serves as an estimated figure rather than a guaranteed amount, providing a guideline based on average performance outcomes.

On‑target earnings (OTE)

$110,000 - $130,000 USD

Benefits

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

Equal Opportunity Employer

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.