Associate Clinical Oncology Specialist

Natera; Georgia; On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Car allowance

RSUs

Uncapped commissions

Job summary

Natera is seeking an Associate Clinical Oncology Specialist to support Oncology products in Northwest Houston and surrounding areas. You will work with assigned COS to grow and retain patients, educate clinicians, and optimize test orders, while traveling 25–50% to cover The Woodlands, Texas Medical Center, Memorial City, and surrounding regions.

We value strategic thinkers who can manage healthcare workflows, analyze data, and partner with internal teams to improve patient outcomes and drive

Qualifications

• Bachelor’s degree or 4+ years of relevant experience in medical sales or oncology support.
• Minimum 2 years of medical sales experience in oncology or related field.
• Proficient with PowerPoint and Excel; comfortable using Gmail.

Responsibilities

• Grow, maintain & support existing customers with COS collaboration.
• Build relationships with key personnel at Oncology accounts to drive unit growth.
• Analyze patient testing to ensure protocol adherence and test fulfilment.
• Assess medical professionals' needs for customer support and logistics coordination.
• Become experts on Natera Oncology products and processes for field effectiveness.
• Educate clinicians on tools/resources to facilitate test order management.
• Utilize internal reports to track KPIs related to patient retention and orders.
• Collaborate with sales reps, patient coordinators, and territory managers to optimize outcomes.

Skills

Adaptability

Interpersonal skills

Strategic thinking

Time management

Communication skills

Analytical skills

Self-motivated

Results oriented

Urgency

Education

Bachelor’s degree

Associate’s degree

Tools

PowerPoint

Excel

Gmail

Job description

Territory:

Northwest Houston and surrounding areas, including The Woodlands, Texas Medical Center, Memorial City, College Station, and Cypress.

TheAssociate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers.

Primary Responsibilities

• Work with assigned COS to grow, maintain & support existing customers
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist.
• Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving
• Become experts on all Natera Oncology products and processes to maximize effectiveness in the field.
• Educate medical professionals on the tools and resources that Natera provides to facilitate test order management
• Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.
• Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider.

Qualifications

• Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience
• Medical assistant, clinical support, patient liaison or nursing background in oncology or a Minimum of 2 years of medical sales experience

Knowledge, Skills, and Abilities

• Thrives in ambiguous environments
• Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
• Ability to think strategically as well as execute tactically
• Must act with a sense of urgency
• Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize
• Proficient in Microsoft PowerPoint and Excel; Gmail
• Fluent in understanding data spreadsheets and technologies, although the Patient Retention Specialists will continue to lead patient identification and vetting
• Demonstrated ability to quickly learn software and reporting systems

Physical Demands & Work Environment

• Duties are typically performed in a medical office or hospital setting.
• This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material.
• Duties may require working outside normal working hours (evenings and weekends) at times.
• 25-50% travel required

In addition to a base salary, we offer uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).

The compensation package listed is for 1st year OTE, which are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. On-target earnings (OTE) represent the total potential income an employee can earn by achieving 100% of their performance goals. It combines a base salary with commissions and serves as an estimated figure rather than a guaranteed amount, providing a guideline based on average performance outcomes.

On-target earnings (OTE)

$110,000—$130,000 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/