Associate Clinical Billing Specialist

University of Arkansas; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a detail-oriented Associate Clinical Billing Specialist. This role involves managing cash posting, credit balances, and ensuring accurate processing of patient accounts. You will work in a collaborative environment focused on improving patient care while gaining exposure to various aspects of the healthcare revenue cycle. If you thrive in a dynamic setting and have a passion for making a difference, this opportunity is perfect for you. Join a team that values teamwork and diversity, and enjoy a range of benefits that support your professional growth and well-being.

Benefits

Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery

Qualifications

• 2 years of experience in healthcare revenue cycle or bookkeeping.
• Familiarity with Windows and ability to analyze contract documents.

Responsibilities

• Manage cash posting and credit balance accounts efficiently.
• Research and process refunds and adjustments accurately.
• Maintain knowledge of payer groups and billing practices.

Skills

Cash Posting

Data Entry

Credit Analysis

Research Skills

Communication Skills

Education

High School diploma/GED

Associate’s degree in a related field

Bachelor's degree in related field

Tools

Windows environment

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date: 04/19/2025
Type of Position: Staff - Clerical
Job Type: Regular
Work Shift: Day Shift (United States of America)

Sponsorship Available: No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department: FIN | CORE Commercial F/U
Department's Website:

Summary of Job Duties: This position is responsible for working assigned work queues while following related policies and procedures. Under general supervision, The Associate Clinical Billing Specialist will complete responsibilities in Cash Posting, Cash Control, Credit, and Data Entry/Scanning. The Associate Clinical Billing Specialist is responsible for timely and accurate posting of payments and adjustments to all patient accounts from multiple sources; will interpret the explanation of benefits (EOB) and balance transfer money to the secondary insurance or patient liability; scan and index all supporting documentation for manually posted payments; perform in-depth research on payments and/or adjustments resulting in a credit balance or undistributed funds.
Qualifications: Minimum Qualifications:

• High School diploma/GED plus two (2) years of experience in a healthcare revenue cycle related or bookkeeping function OR Associate’s degree in a related field.
• Must be familiar with Windows environment with the ability to accurately read, analyze, and interpret contract documents for all payers to determine reimbursement; analyze credit balance

Preferred Qualifications:

• Bachelor's degree in related field.

Training is on-site.

Additional Information:

• Identify credit balance accounts through system reports and online work lists/work queues
• Receive requests for refunds; research accounts for potential refund and adjust contractual allowances as needed
• Collect documentation and complete analysis to determine whether a refund is appropriate; process refunds timely
• Research patient’s account history and apply patient overpayment to any outstanding patient balance(s)
• Attach supporting documentation upon receipt of processed refunds, prepare for distribution, and balance to the patient accounting system and the accounts payable system
• Review and resolve undistributed payments
• Follow up on unpaid claims; verify patient demographics, insurance information/eligibility, non-coding charge information, and update accounts
• Maintain working knowledge of payer groups and most current billing practices and regulations
• Run eligibility on patients, verify insurance and request outside records
• Post payments and adjustments to accounts in the patient accounting system
• Interpret EOBs and transfer remaining patient and secondary insurance liability to appropriate accounts
• Translate payor denial codes to UAMS standard denial codes and enter on patient account
• Balance all payments and transactions on a daily basis; research unidentified cash and post
• Report overpayments or refunds when identified during the payment posting process

Salary Information: Commensurate with education and experience

Required Documents to Apply: List of three Professional References (name, email, business title), Resume

Optional Documents: Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site here.

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Feeling, Grasping, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting
Frequent Physical Activity: Hearing, Talking
Occasional Physical Activity: Crawling, Crouching, Lifting, Pulling, Pushing, Reaching, Standing, Stooping, Walking
Benefits Eligible: Yes