Associate, Client Service (AIA Labs) Westport, CT & New York City, NY

Bridgewater Associates, LP; New York (NY); Hybrid; USD 90,000 - 185,000; Full time

Job summary

Bridgewater Associates, a leading asset management firm, is seeking a highly organized Client Service Associate for their client service team, focusing on AIA Labs. This hybrid role combines administrative support with team operations, requiring strong interpersonal skills and a service-oriented mindset. Ideal candidates will have 3-5 years of experience in a fast-paced environment, proficiency in Microsoft Office, and a passion for AI.

Benefits

Competitive suite of benefits

Qualifications

• 3-5 years of experience in administrative, operations, or client service support.
• Exceptional attention to detail and organization.
• Proficiency in Microsoft Office and internal systems.

Responsibilities

• Manage complex calendars and travel for senior professionals.
• Coordinate internal and external meetings.
• Track team workflows and support project management.

Skills

Attention to detail

Organization

Communication

Interpersonal skills

Service-oriented mindset

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Salesforce

Concur

Job description

Bridgewater Associates is a premier asset management firm, focused on delivering unique insight and partnership for the most sophisticated global institutional investors.

Our investment process is driven by a tireless pursuit to understand how the world’s markets and economies work — using cutting edge technology to validate and execute on timeless and universal investment principles.

Founded in 1975, we are a community of independent thinkers who share a commitment for excellence. By fostering a culture of openness, transparency, and inclusion, we strive to unlock the most complex questions in investment strategy, management, and corporate culture.

Explore more information about Bridgewater on our website here .

Our Culture

Our culture is tied to our mission, which is to understand how the world’s markets and economies work, and to translate that into world-class investment performance. This requires an extraordinary team, defined by the best individuals and the best portfolio of people, operating in an idea meritocracy . In this, we are uncompromising on our shared values of excellence, truth, integrity, humility, and courage. Our aspiration of a vibrant idea meritocracy requires diversity of thought – this comes from diversity of background, identity, experience, and so much more. We pursue inclusion because it’s how we unlock the power of that diversity and make sure the best ideas get heard.To sustain this way of being through lots of years and lots of circumstances, we invest in meaningful work and meaningful relationships – the purpose and joy that comes from tackling something challenging and worthy, alongside people who make us better versions of ourselves.

About Client Service and AIA Labs

The goal of Client Service is to build and grow meaningful relationships with the world’s largest, most sophisticated investors and help prospective clients achieve their goals through high quality return streams and tailored insights. To this end, we deeply understand the global pools of capital, develop strategies to effectively develop relationships, and partner with prospective clients on their most difficult investment and portfolio construction problems. We help our prospective clients broaden their understanding of our investment process, strategies and performance as well as deepen their understanding of financial markets more generally.

AIA Labs is an in-house venture at Bridgewater Associates that is focused on using AI (Artificial Intelligence) to generate returns in markets. Its goal is to develop capabilities that enhance Bridgewater’s existing strategies as well as to manage a dedicated AI strategy for clients. Bridgewater’s AIA Labs is combining a broad set of AI tools (de-optimized tabular data models, reasoning tools, and LLMs) using proprietary techniques developed in-house to build an AI-based Reasoning Engine capable of performing fundamental, systematic investment research.

About Your Role

We are seeking a highly organized and proactive Client Service Associate to support our fast-paced, high-performing client service team at Bridgewater, with a specific focus on AIA Labs. This hybrid role blends high-level administrative support with day-to-day team operations, ensuring our client-facing professionals can operate at peak performance. The ideal candidate brings operational savvy, excellent judgment, and a service mindset to every interaction. Candidates with curiosity and passion for the AI space are preferred.

You will drive the following responsibilities:

Administrative Support

• Manage complex calendars, meetings, and travel for senior client-facing professionals across global time zones
• Coordinate internal and external meetings, including agenda prep and tracking follow-ups
• Process expenses and support compliance documentation and reporting
• Serve as the primary point of contact for scheduling with investors and external partners

Team Operations

• Track team workflows and support light project management (e.g. pipelines, follow-ups, client action items)
• Maintain internal systems and databases (CRM, shared drives, trackers)
• Coordinate team-wide communications, meetings, and knowledge sharing
• Assist in the preparation of client materials, reports, and briefing memos and orchestrate routine cycles and interactions

Process & Enablement

• Own onboarding and offboarding logistics for team members and external consultants
• Liaise with legal, compliance, and tech support teams to ensure smooth operations
• Identify opportunities to streamline team processes and improve effectiveness, especially through the use of AI tools
• Support planning and logistics for key events

Minimum Qualifications:

• 3–5 years of experience in administrative, operations, or client service support—ideally in finance or a fast-paced corporate setting
• Exceptional attention to detail, organization, and written/verbal communication skills
• Comfort with confidentiality, sensitive information, and managing up
• Proficiency in Microsoft Office, Outlook, Excel, and internal systems (e.g., Salesforce, Concur, or equivalents)
• Strong interpersonal skills and a service-oriented, team-first attitude

Physical Requirements

This role will follow a hybrid schedule, with an onsite requirement alternating between our NYC and Westport campuses.

Compensation

The wage range for this role is $ 90 ,000 – $ 18 5,000 inclusive of base salary and discretionary bonus. The expected base salary for this role is between 80-90% of this wage range.

Why Choose Bridgewater?

It takes all types to make Bridgewater great. We seek a diverse group of innovative thinkers and push them to engage in rigorous and thoughtful inquiry. We develop people through an honest examination of their abilities and performance, enabling personal growth and professional development. We strive to provide you opportunities that will challenge you and unlock your potential.

One of our core priorities at Bridgewater is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. As such, currently Bridgewater offers a competitive suite of benefits.

Explore more information about Bridgewater’s benefits on our website here .

Bridgewater reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations.

This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Bridgewater has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Bridgewater Associates, LP is an Equal Opportunity Employer

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