Associate Client Relationship Manager

FREEMAN; Nashville (TN); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Job summary

The Freeman Company is seeking an Associate Client Relationship Manager to develop relationships and close inbound exhibit leads, with guidance from a Client Relationship Manager or sales leader. The role grows opportunities with existing accounts by selling additional services and renewing contracts annually.

Based in a hybrid environment, the position supports the Exhibit Sales group under Growth (Sales) and requires in-office and/or show-site presence 2-3 days per week in markets including

Qualifications

• High School Diploma or Equivalent required; Bachelor's degree preferred.
• 1+ years of related experience
• Ability to manage a book of accounts totaling ~ $250k in revenue
• Knowledge of sales systems
• Proficient in Microsoft Office

Responsibilities

• Manages inbound exhibit leads and closes deals under guidance
• Sells Freeman lines including exhibit rental, design, carpet, furnishings, AV, production
• Responds to leads promptly and documents correspondence
• Prepares sales collateral and virtual presentations to close sales
• Quotes prices and credit terms with CRM approval as needed
• Attends local/state industry meetings as directed
• Produces and reviews orders with Guardian team for delivery
• Prepares reports of business transactions and tracks travel expenses

Skills

Sales experience

Microsoft Office

Customer service

Organization

Education

High School Diploma

Bachelor's degree preferred

Tools

Sales systems

Job description

About Us

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Associate Client Relationship Manager develops relationships and effectively closes inbound exhibit leads, typically with guidance and support from a Client Relationship Manager or sales leader. This position grows opportunities with existing accounts by selling additional services, and renewing project contracts year over year.

This position will support our Exhibit Sales group under our Growth (Sales) team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week, based out of one of the following markets:

• Dallas, TX

• Orlando, FL

• Nashville, TN

Essential Duties & Responsibilities

• Client Relationship Volume - $1M or more

• Focuses on sales to organizations within an assigned customer market and/or segment, under the direction of a Client Relationship Manager or sales leader

• Sells all Freeman lines including but not limited to: exhibit rental, custom exhibit design, carpet, furnishings, exhibit installation & dismantle, audio visual equipment and production, global transportation, content development, delivery, and measurement services

• Responds to leads in a timely manner and appropriately documents correspondence

• Prepares sales collateral and makes virtual presentations when necessary. Modifies collateral as required to close the sale.

• Quotes prices and credit terms, with approval from a Client Relationship Manager as needed.

• Attends local and state industry meetings and functions as directed.

• Produces and reviews orders with Guardian team for successful delivery.

• Prepares reports of business transactions and keeps sales.

• Keeps track of travel expenses and submits travel expense reports as required.

Education & Experience

• High School Diploma or Equivalent required; Bachelor’s degree preferred

• 1 or more years of related experience

• Has demonstrated the ability to manage, or the potential and aptitude to develop, a book of accounts in the profitable production of revenue opportunities totaling approximately $250k or more

• Knowledge of sales systems is required

• Working knowledge of all Microsoft Office Software applications

• Excellent customer service and organizational skills are required

• Has demonstrated consistent above average performance evaluations in previous roles

Travel Requirements

Travel 25% to 50%

What We Offer

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance

• Tuition Reimbursement

• Paid Parental Leave

• Life, Accident and Disability

• Retirement with Company Match

• Paid Time Off

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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