Associate Client Partner

Salesforce; Dallas (TX); On-site; USD 195,860 - 262,010; Full time

Benefits offered by this job

Employee Stock Purchasing Program

Paid Parental Leave

Comprehensive Medical Benefits

Job summary

A technology leader is sought for the role of Associate Client Partner at a leading software company in Dallas, Texas. This strategic position involves shaping business transformation initiatives and leading professional services to drive customer success with Salesforce technologies. Ideal candidates will have extensive experience in technology consulting, a proven track record of managing relationships at the C-suite level, and comprehensive knowledge of Salesforce products, ensuring the delivery of exceptional services to clients across various industries.

Qualifications

• 10+ years experience leading enterprise-level technology transformation programs at Fortune 500 companies.
• 15+ years of relevant consulting experience in professional services.
• Experience with Salesforce products/platform.

Responsibilities

• Actively participate in large scale deals and drive customer adoption initiatives.
• Accountable for supervising end-to-end service delivery.
• Responsible for communications with clients up to the CxO level.

Skills

Technology Transformation Leadership

Consulting Experience

Client Relationship Management

Salesforce Knowledge

C-suite Engagement

Education

Degree or equivalent relevant experience

Job description

Join to apply for the Associate Client Partner role at Salesforce

1 day ago Be among the first 25 applicants

Join to apply for the Associate Client Partner role at Salesforce

Get AI-powered advice on this job and more exclusive features.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Professional Services helps customers transform and build what’s next for business - with technology. We seek an expert strategic business leader with shown success who can lead the Board of Directors and C-suite of our customers to transform business, operations, and technology to drive business outcomes. As the trusted advisor, they will lead and orchestrate all Professional Services activities and involvement beginning with Account Planning and through presales and delivery. They will have to work collaboratively across the entire salesforce organization including license sales, sales engineering, product and industry specialist to assemble well-thought out strategies for our Professional Service & Legal customers. They will be responsible for coordinating adoption and consumption of our technology, building and leading customer relationships, CSAT, and service delivery.

The ideal candidate will bring diverse IT and/or Management Consulting background and deep knowledge of Consulting industry trends, demonstrating this credibility as a strategic advisor to our customers, partners, and internal teams across Salesforce.

The candidate will be able to craft innovative, forward-looking strategies while clearly defining the path forward, owning the changes to IT strategy, policies, processes, people, governance and partnerships.

In this role, you will be the voice of the customer to craft and implement a strategy to build mind-share and broad adoption of Salesforce technologies. Critical to the role is the ability to think strategically about business, product, and technical challenges as you drive customers’ efficiencies, cost savings, and quick innovation available on the Salesforce platform.

Your Impact

• Actively participate in the pursuit process of our large scale deals, working cross-functionally within Salesforce to ensure we are selling what we can deliver as aligned with the customer’s objectives; work with teams to deliver the pitch, define scope/team and supply to pricing and contractual arrangements.
• Work hand in hand with internal teams (Sales, Success, TMP and Support) to develop and lead strategy and drive customer adoption initiatives. Maintain through the life of the relationship.
• Responsible for communications with the client and within Salesforce up to the CxO level regarding expectations, performance, governance and issue escalation/resolution during the course of delivery to ensure success.
• Accountable for supervising end-to-end service delivery and ensuring all contractual commitments are met. Works with the customer to amend and approve changes as necessary.
• Drive entrepreneurial changes needed to achieve the customers' objectives, advised by deep industry and product expertise.
• Optimally leads and encourages the Salesforce Professional Services team members engaged in the services delivery. Mentor and develop the team.
• Anticipates, mitigates, and leads risk to Salesforce and the customer.
• Participates in the continued development of internal processes, artifacts and methodologies to support service delivery to our most strategic customers.
  
  

Minimum Requirements

• 10+ years experience leading enterprise-level technology transformation programs at Fortune 500 companies
• 15+ years of relevant consulting experience in professional services, including business development, management of client relationships and delivery oversight
• Experience with Salesforce products/platform
• Experience working with Professional Service & Legal customers to understand and solve their most pressing business challenges
• Knowledge of the concepts, practices, procedures, and deliverables associated with system development, implementation, and operational readiness.
• Knowledge of technical competence to work with technical teams to develop comprehensive operational plans and address technical issues
• Significant experience leading C-suite relationships at customers
• Experience working on pursuit teams and participating in the proposal development process
• Travel up to 50%
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  
  

Note: This role is Office-Flexible, with the expectation that you will work in-person from a Salesforce office three days per week.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

For New York-based roles, the base salary hiring range for this position is $195,860 to $262,010.

For Washington D.C based roles, the base salary hiring range for this position is $195,860 to $262,010.

For Illinois based roles, the base salary hiring range for this position is $195,860 to $262,010.

For Massachusetts based roles, the base salary hiring range for this position is $195,860 to $262,010.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Software Development, IT Services and IT Consulting, and Technology, Information and Internet

Referrals increase your chances of interviewing at Salesforce by 2x

Get notified about new Client Partner jobs in Dallas, TX.

Plano, TX $45,000.00-$70,000.00 2 days ago

Dallas, TX $235,270.00-$314,650.00 2 weeks ago

Director - Client Partner - Manufacturing

Dallas, TX $140,000.00-$258,000.00 1 day ago

Addison, TX $110,000.00-$120,000.00 6 days ago

Client Care and Operations Associate, Legacy West

Senior Employee Benefits Account Manager

Lewisville, TX $95,000.00-$105,000.00 5 days ago

Senior Relationship Strategist - PNC Private Bank

Senior Manager - Client Engagement and Sales

Plano, TX $121,000.00-$158,000.00 4 days ago

Client Experience Coordinator (Long-Term Temporary Assignment - Dallas

Senior Organizational Change Manager (OCM) - Client Engagement

Dallas, TX $145,000.00-$165,000.00 1 month ago

Irving, TX $59,600.00-$93,700.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.