Associate Client Order Coordinator - Onboarding

CSC; Wilmington (DE); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Associate Client Order Coordinator, where your skills in customer service and attention to detail will shine. This role focuses on supporting the onboarding process for clients, ensuring seamless transitions while working with a dedicated team. Enjoy a work-life balance with no nights or weekends, and benefit from a supportive environment that values community engagement and continuous improvement. If you thrive in a fast-paced setting and are passionate about delivering exceptional service, this opportunity is perfect for you.

Benefits

Paid time off

Medical insurance

Dental insurance

401(k) plans

Qualifications

• Ability to work in a fast-paced environment.
• Strong comprehension and critical thinking skills.

Responsibilities

• Review and process legal documents accurately.
• Fulfill customer orders and provide timely results.

Skills

Attention to detail

Organizational skills

Time management

Critical thinking

Customer service

Effective communication

Computer skills

Tools

Salesforce

Job description

Associate Client Order Coordinator - Onboarding

Wilmington, DE (Onsite)

Monday-Friday, 8:30am-5:30pm

If you’ve worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC’s professional business-to-business environment as a Client Order Coordinator. And there’s the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC’s competitive benefits—paid time off, medical, dental, and 401(k) plans, just to name a few.

We’re hiring an Associate Client Order Coordinator for our Customer Acquisitions and Onboarding team. This team is responsible for supporting the onboarding of change of agent services with preparing and filing of the change of agent forms to CSC. Also, retrieving information from cases in Salesforce for review and reaching out for missing or conflicting information. You will work with the onboarding specialist and project managers to ensure a seamless experience for our customers as they either transfer to CSC or add on to their portfolio.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business

Some of the things you’ll be doing:

• Reviewing and processing legal documents
• Completing data entry of customer information
• Fulfilling customer orders with various jurisdictions
• Sending accurate results to customers in a timely manner
• Problem solving issues related to customers and documentation
• Provide excellent customer service to internal and external customers
• Electronic filing and retrieval of documents

What technical skills, experience, and qualifications do you need?

• Ability to work in a fast-paced environment
• Attention to detail
• Strong comprehension and critical thinking skills
• Superb organizational and time management skills
• Ability to navigate quickly across multiple systems
• Strong Computer skills
• Effective written and verbal communication skills

Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.