Associate Client Manager, Industry Insights

NielsenIQ; Chicago (IL); On-site; USD 73,000 - 75,000; Full time

Job summary

Join a forward-thinking company as an Associate Client Manager in the vibrant city of Chicago! This role is perfect for someone passionate about consumer insights and data analysis. You will leverage advanced analytics to provide actionable insights that drive client success. Collaborate with industry experts while guiding junior team members to excel in their roles. Enjoy a competitive salary, flexible work environment, and a comprehensive benefits package, including health insurance and tuition reimbursement. This is your chance to make a significant impact in the market research industry and grow your career in a supportive and innovative atmosphere.

Benefits

Flexible work environment

Health insurance

Parental leave

Life insurance

Education support

401(k) with company match

Discretionary paid time off

Volunteer time off

LinkedIn Learning

Employee Assistance Program

Qualifications

• 2-3 years in CPG, sales, or market research.
• Experience with analytics solutions like NIQ.
• Strong analytical and numerical skills.

Responsibilities

• Master NIQ tools to solve client questions.
• Prepare and present insights using SCQA frameworks.
• Guide junior team members and enhance customer experience.

Skills

Analytical Skills

Data Visualization

Communication Skills

Client Management

Coaching Skills

Storytelling with Data

Education

Bachelor's Degree

Master's Degree

Tools

Microsoft Excel

Microsoft PowerPoint

Google Sheets

Google Slides

NIQ Tools

Job description

Associate Client Manager, Industry Insights

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Company Description
NIQ is the world’s leading consumer intelligence company, delivering comprehensive insights into consumer buying behavior to reveal new growth opportunities. We are seeking an Associate Client Manager to join our Client Insights team.

Job Description
As an Associate Client Manager, you will be part of a team of industry insights experts dedicated to delighting clients by supporting informed business decisions through analysis and insights on industries, markets, and consumers using NIQ data and tools, adhering to NIQ standards. You will be responsible for executing the Service Model effectively and guiding junior team members.

Responsibilities:

1. Master the use of NIQ tools and metrics to solve clients' business questions.
2. Collaborate with CS Consultants to enhance customer experience.
3. Respond independently to client questions during briefing sessions and develop analytical outlines leveraging multiple NIQ solutions.
4. Simplify and visualize data, translating numbers into compelling stories with actionable insights.
5. Prepare and present insights/recommendations using SCQA and AP frameworks at an advanced level.
6. Drive customer satisfaction through relevant and impactful analyses.
7. Identify revenue opportunities independently and partner with Account Development to convert leads.
8. Execute based on the service model and proactively address roadblocks.
9. Guide and coach junior team members.
10. Lead initiatives within the business unit and ensure KPI targets are met.
11. Lead Thought Leadership Projects.
12. Ensure comprehensive client briefings, asking probing questions to understand real issues, and support juniors in doing the same.

Qualifications:

1. 2-3 years of industry experience in CPG, sales, category management, or market research.
2. Experience with NIQ or similar analytics solutions, including POS/Panel Data, preferred.
3. Proficiency in analyzing NIQ data sources relevant to clients (e.g., RMS, Homescan, Omni, Spectra).
4. Ability to facilitate client adoption of NIQ tools and diminish concerns.
5. Coaching skills in data analysis and tool usage.
6. Curiosity and storytelling skills based on data analysis.
7. Strong analytical and numerical skills.
8. Proficiency in Microsoft Excel, PowerPoint, Google Sheets, and Slides.
9. Excellent English communication skills.
10. Digital savvy and quick learner.
11. Master’s degree is a plus.

Additional Information:

This role offers a competitive salary range of $73,500 - $75,000, with potential bonuses. Benefits include flexible work environment, health insurance, parental leave, life insurance, education support, and more.

US Benefits include:

• Comprehensive healthcare (medical, Rx, dental, vision)
• Flexible spending and HSA accounts
• Life and AD&D insurance
• 401(k) with company match
• Disability insurance
• Tuition Reimbursement
• Discretionary paid time off and holidays

Our Benefits include:

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee Assistance Program

About NIQ:

NIQ is a global leader in consumer intelligence, recently merged with GfK to expand our reach. We provide holistic retail and consumer insights with advanced analytics across 100+ markets, covering over 90% of the world's population.

Visit NIQ.com for more information. Follow us on LinkedIn, Instagram, Twitter, and Facebook.

Diversity & Inclusion:

We are committed to reflecting diversity in our workforce and measuring inclusively. We invite candidates who share this mission. We are an Equal Opportunity Employer, respecting all protected classes worldwide. Learn more at our Diversity & Inclusion page.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: General Business
• Industry: Market Research

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