Associate Client Manager, Commercial Risk - Construction Practice

The Baldwin Group; Branchburg Township (NJ); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an Associate Client Manager for their Commercial Risk team. This role involves providing high-quality service to clients while managing policy activities and ensuring timely interactions. The ideal candidate will possess strong analytical and communication skills, thrive in a fast-paced environment, and be committed to delivering exceptional customer service. Join a dynamic team where your contributions will enhance client relationships and improve processes, all while aligning with the organization's core values. This is a fantastic opportunity to grow in the insurance sector and make a meaningful impact.

Qualifications

• Bachelor's degree strongly preferred.
• Must maintain required licenses by the State Department of Insurance.

Responsibilities

• Gather information and provide risk management recommendations for renewals.
• Manage policy activity aspects of assigned accounts, including invoicing.
• Build and maintain strong relationships with Insurance Company Partners.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Customer Service

Attention to Detail

Organizational Skills

Team Collaboration

Education

Bachelor's Degree

Job description

Join to apply for the Associate Client Manager, Commercial Risk - Construction Practice role at The Baldwin Group

Position Summary

The Associate Client Manager, Commercial Risk serves as a technical resource for clients, advisors, Insurance Company Partners, and prospects while providing prompt, efficient, high-quality service for designated accounts.

Principal Responsibilities

1. Gather information and provide risk management recommendations for renewals; deliver renewals and binders as needed.
2. Manage all policy activity aspects of assigned accounts, including endorsements and invoicing.
3. Ensure timeliness and completeness in interactions to minimize errors and omissions claims.
4. Handle calls and visitors requesting quotes, changes, or new policies; determine acceptability, complete applications, and collect premiums.
5. Review existing accounts to identify opportunities for additional insurance lines, contacting clients prior to renewal.
6. Build and maintain strong relationships with Insurance Company Partners, understanding carrier requirements.
7. Identify opportunities for process and service improvements, bringing issues to leadership attention.

Knowledge, Skills, and Abilities

• Strong analytical, research, and problem-solving skills.
• High attention to detail and organization.
• Excellent verbal and written communication skills.
• Customer service experience preferred.
• Ability to multi-task in a fast-paced team environment.
• Alignment with the organization’s core values and culture.
• Ability to collaborate effectively across teams.

Education and Experience

• Bachelor’s degree strongly preferred.
• Licenses: Must maintain all required licenses by the State Department of Insurance or be willing to obtain them within 90 days of employment.

Working Conditions

Fast-paced, multi-tasking environment.

Additional Notes

This description outlines the primary responsibilities and requirements but is not exhaustive. Other duties may be assigned as needed.