Associate Client Advocate - Commercial Insurance (Retail & Distribution)

Via Benefits by WTW; Chicago (IL); On-site; USD 90,000 - 100,000; Full time

Job summary

An established industry player is seeking an Associate Client Advocate to enhance client relationships in the Commercial Insurance sector. This role involves leveraging advanced skills in Property and Casualty Insurance to support client service activities and new business initiatives. The ideal candidate will excel in managing client engagement, providing strategic advice, and coordinating service delivery. Join a dynamic team where your contributions will significantly impact client satisfaction and retention. If you have a passion for client advocacy in insurance, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plans

Paid Time Off

Qualifications

• 4-6 years of experience in commercial Property & Casualty insurance.
• Knowledge of coverage forms and insurance renewal processes.

Responsibilities

• Manage client service activities and engagement with clients.
• Act as the primary contact for service and placement of insurance solutions.

Skills

Commercial Property and Casualty Insurance

Relationship Management

Negotiation Skills

Communication Skills

Project Management

Education

Active P&C Insurance Broker's License

Industry Designations

Job description

Associate Client Advocate - Commercial Insurance (Retail & Distribution)

Join to apply for the Associate Client Advocate - Commercial Insurance (Retail & Distribution) role at Via Benefits by WTW.

Position Details

• Location: Chicago, Illinois, United States
• Type: Full-time
• Closing Date: Jun 30, 2025

Role Overview

The Associate Client Advocate (ACA) utilizes advanced skills in Commercial Property and Casualty Insurance to support client relationships and internal delivery activities. The ACA collaborates with a Producer and Client Advocate within our Retail & Distribution Industry Vertical Division (IVD) and is responsible for client service activities, engagement, and supporting new business efforts.

Key Responsibilities

• Manage client service activities and engagement through coordination with the Client Specialist
• Act as the primary contact for service, escalation, and placement of insurance solutions
• Support client retention and satisfaction by providing exceptional service and strategic advice
• Assist in designing and delivering client presentations, proposals, and renewal strategies
• Coordinate all service delivery activities, including audits, policy reviews, and invoicing

Qualifications

• 4-6 years of experience in commercial Property & Casualty insurance in a client-facing role or equivalent capabilities
• Knowledge of coverage forms, insurance renewal processes, and analytical models
• Strong relationship management, negotiation, and communication skills
• Ability to manage projects and mentor colleagues
• Active P&C insurance broker’s license required; industry designations preferred

Compensation & Benefits

Salary range: $90,000 - $100,000 USD annually, plus potential annual bonus. Benefits include health, dental, vision, retirement plans, paid time off, and more.

Additional Information

This position does not offer visa sponsorship. The role is classified as Mid-Senior level, and the employment type is full-time.